Burger King Complaints Continued... (Page 4)

1082+ reviews added so far. Upset? Call Burger King corporate: 1-866-394-2493
20

3/10/21 - As far as a rating goes I would give it a zero out of five! Ordered from the Nashville, NC Burger King - only 1 order out of 4 was right. Took food back to be redone and same thing with second order - only 1 order right. Jalapeño poppers the cheese was dried, nasty and cold on the inside, the sourdough bread sandwich had no bacon and was not toasted either time; I also ordered a whopper Junior with cheese no cheese either time. Employee wanted to have a little bit of an attitude when we tried to have the order redone. Very unprofessional . We hardly ever visit Burger King and now I definitely will not be going back to the location in Nashville North Carolina. Had to get money back - guess that’s why the place never seems busy.

20

Burger KING Bossier La on Airline are not wearing mask. Have them on but not over mouth and nose. On 3/15 12 noon @ drivethru and manager wasn't cover either. Critical time to be negligent to customers

20

On 3/13/21 I placed an order. Upon arrival I discovered it to be less than satisfactory!.
Missing items:
Ketchup none
2. butter none
3. BBQ sauce none
4. Chicken & Bacon sandwich none
5. I ordered 2 containers of large fries, I received 3
I spent iover $33.00 for this very disappointing meal because it was too cold to venture out. Next time I will choose another alternative!.
The address of the deivery:
127 West 43rd Street Apt 402
New York, NY 10036
I didn't get close to the food or service I was overcharged for!!!

20

Burger King (Salmiya Co-op branch) in Kuwait added water and ice cubes to my order of vanilla milk shake (delivery). Whether it is because they ran out of shake material or lack of managerial oversight, please relay to BK Corporate.

20

The other day Me and my brother went to your Burger King in Troy Alabama. We placed our order and my brother gave the girl a $20 . And she gave him his change back but we stood there waiting for our order and we watch her slip the 20 he gave her into her pocket. And I went to the restroom and saw one of the girls talking on her cellphone. She walked out behind me and one of the employees made a remark. Brandi how many times are you going into the bathroom to use your phone girl you're going to get caught one day when you're suppose to be working but she wasn't the only one using the cell phone we noticed 2 more employees using their phones. What are your managers doing apparently not their jobs. We said we wasn't going back to that Burger King anymore. It looks like their concerned about what they want to do instead of your customers. I have never seen the beats of this place. It was totally ridiculous. Just wanted to give you a heads-up on how your store in Troy Alabama is running. We like Burger King but not that one. Might be something you want to check on.

20

2 - person preparing food very loudly exclaimed "We do sell more then just burritos, if i have to make another burrito i will quit, 7 in 10 minutes.
Ordered an egg-normous burrito. I shouldn't have to feel like im bothering someone who is getting paid to do their job. Last time I go to Burger King, always a problem, will be going to chic-filet, pay a little more, but staff is alway friendly and helpful. No I don't want any coupons, just letting you know how your employees treat customers. Burger King 1800 block of Lapalco Blvd. In Harvey, La. 70058

20

Today I stop at the Burger King in ozark al. This was about 12:15.The workers were out in the eating area,no ice in the drink machine.The drive through was all the way around the store.i order from the $10.00 menu and it took for ever to get the order.when I got it it was cold.we ate them any way.my wife wanted a refill on her tea,she was totally igorned.my point is your Burger King in ozark will close unless you get a good manager.i will never go back to this Burger King.

20

The Burger King at woodbine mall usually has such pleasant service until last night an older Indian woman that served me had made horrible comments that made me feel degraded. Maybe some extensive classes on how to behave appropriately is necessary. From now on, I will never buy another King Meal Deal due to the degradation that I felt. Please deal accordingly

Sincerely, ex Burger King customer

20

Called to complain about how long it took to get my order and the manager hung up on me . Worst service ever.

20

On July 20, store number 3781 I used the drive thru, after arriving home I was missing a sandwich that I had been charged for on the receipt. I called the store and was told that the only thing he could do was refund the money I had paid for the sandwich and give me another sandwich if I drove back to the store and got it. What a joke, as it took me 29 minutes to commute both directions and my family ate while I was gone, it was also a combo meal and all they did was give me another sandwich my fries were stone cold at home. This is not the first time I have experienced a missing item from my drive thru at your store, maybe its time to up your quality checks. He said the only reason he could not do more than that is he could not get ahold of his GM, really now, the joke is all on you there at Burger King.

20

I only gave it one star because I couldn't go any lower. My husband has been wanting to try your tacos so we went today and I would not feed these to my dog, they looked like they were shipped frozen then microwaved to heat them up, they were so hard my husband said he could break a tooth with these needless to say he wont be getting them anymore and neither will anyone else if they look like the ones we had, I will attach a picture of the tacos you advertise and the tacos we received. Hope to hear back from you.

Thank you
Debbie Hall

20

I am in the business to provide quality service to our partners. When we were in the Seneca falls, NY burger king we ordered your new feature - tacos. First of all the pictures are deceiving, our tacos had very little filling in them. I understand just for a $1.00 but it should have had more filling in the taco. We ordered three, my husband ate one, I tried the second one and said to him - 'this is not good' he agreed. We went back to the counter and let the manager (at the time- after 5 pm) know they were unacceptable. She in response said we are not returning any money because you ate one. I ask you where is the customer service? I wasn't asking for any money and to be frank with you we were ordering other items, a dollar credit would have been ok but her attitude was unacceptable. It is not about the money, it has to do with customer service. If you look at the web-site for the Seneca Falls, NY burger king, I am sure you will see a lot of complaints. I do have the number for the manager - I did not call him. I think it would be best if I let you know. If the people that are working there are not happy, perhaps they need to find another place they would be happy to work and be civil to the people they come in contact with. Thank you for listening- it took me two days to write to you. We still will be using Burger King.

20

Poor customer service profanity language yelling change my on order she yell at me as to why

20

The Burger King at woodbine mall usually has such pleasant service until last night an older Indian woman that served me had made horrible comments that made me feel degraded. Maybe some extensive classes on how to behave appropriately is necessary. From now on, I will never buy another King Meal Deal due to the degradation that I felt. Please deal accordingly

Sincerely, ex Burger King customer

20

As you know there is a trend of licking peoples food etc so I ordered 7 tacos and a cheeseburger and a small fry with a side of chicken nuggets I stood there the whole 15 min I ordered my food and then a worker from back came upfront to just chat so I chated with that person and then in the mean time my burgers were waiting and nothing was being done so a few min later the lady started boxing old frys that sat there for the past 15 min and a gentleman worker coughed she looked he shook his head no and the made it clear why so the lady then proceeded to make frys and I waited till frys were done then went home I live close so no big deal however I found hair and I mean a wad of it not a single hair but multiple hairs so I proceeded to cal my local bk and they didn't answer so I tried again immediately and no answer i called 4 different time that day to complain i was watching my kids so i couldn't come in to complain so the next day o go to my local store and asked for cory who was the manager at the time they said he isn't there and wont be all weekend so I asked for the manager who was there I get Danny lamonte who earlier in the year stolen a Lenovo tablet from me in the store I talked to his step dad but he did nothing and the case is still open so I proceeded cautiously and notice that one of the workers in the back kept trying to but in the conversation or hear it and so I asked the manager Danny to step to the side for it's a privet conversation and dany rolled his eyes and said na just say what u need to and then I noticed when I said let's go over hear the worker went to the other side and was pretty much in the front now and then I asked why anyone hasn't answered the phone and he proceeded to say he did and that hes been here all day noone called etc so then I asked for him to call cory to straighten it out he refused then proceeded after I started getting load from frustration because he still didn't ask what was the issue and procedded to call the cops instead of finding out what the issue was and to try and reconcile however I was treated with such disrespect and paid for food I never git to eat so I'm not happy for the simple fact he still to this day wich is two days later know what was wrong with my meal wich could bring repercussions such as an investigation of the cleanliness of the kitchen erc

20

The new Trinity/Mitchell Plaza Florida~ Burger King is the worst!

Consistently receive missing items. Extra salty fries!

The most recent time ordered a custom Grilled Chicken (Premium) with just lettuce. Received a sandwich with extra mayo top and bottom of the Bun. (See picture)

It was appear to that the store and staff do not care but worse are seeking to poss people off!

Don’t waist your time with store 27010!

20

My brother was on a bicycle this evening and went to a drive thru in Hyannis Ma on North Street, he was refused service! The restaurant was closed inside but not the drive-thru. We have lived here all our lives, I remember when the Wyman family had this Burger King, at that time from how I knew them no person would have been treated as badly as my brother was treated this evening! Unfortunately if he was a “foreigner” he wouldn’t have been refused. I work within the public eye and I will every chance I have let this be known.

20

Please I don't how you get away with the new tacos they are simply horrible . The photo is really a fake advertisement I can't believe you selling them like this you goner hurt your business .P.S. Food for thought. SincerelyYours, Michael J. Horn

20

The Burger King at woodbine mall usually has such pleasant service until last night an older Indian woman that served me had made horrible comments that made me feel degraded. Maybe some extensive classes on how to behave appropriately is necessary. From now on, I will never buy another King Meal Deal due to the degradation that I felt. Please deal accordingly

Sincerely, ex Burger King customer

20

The Burger King at woodbine mall usually has such pleasant service until last night an older Indian woman that served me had made horrible comments that made me feel degraded. Maybe some extensive classes on how to behave appropriately is necessary. From now on, I will never buy another King Meal Deal due to the degradation that I felt. Please deal accordingly

Sincerely, ex Burger King customer

20

The Burger King at woodbine mall usually has such pleasant service until last night an older Indian woman that served me had made horrible comments that made me feel degraded. Maybe some extensive classes on how to behave appropriately is necessary. From now on, I will never buy another King Meal Deal due to the degradation that I felt. Please deal accordingly

Sincerely, ex Burger King customer

20

On vacation Myrtle Beach from Texas had lunch at franchise #1215 on S King Hwy this is the nastiest most filthy restaurant I have ever seen the so does were so dirty you could not see out of them! The floors and counter were covered with trash and EVERY table was. DIRTY. The self serve drink machine was out of order so I went to the counter and ask for a refill knowing another ma nine was available for drive thru. I was told to wait for the broken machine a guy finally came out to show another emp!over now to "reboot" the drink machine ....In the almost 30 minutes this all took, I shot video of the disgusting condition for your viewing should you want to see. My first thought after seeing the dirt buildup on the front of the counter next to the drink machine, the employees handling food with NO gloves and the 3 homeless people filling theoretically is from the kitchen machine, was to call the Health Department! Please check into this franchise I am sure this is not the type of representation you want or deserve. Thank you for your time. Rosemary Herrel 1218 Elder Carrollton, TX 972 395 3676 rosemaryherrel@yahoo.com

20

HI MY NAME IS AMANDA,
STORE#2947
MY NAME IS AMANDA AND MADE A PURCHASE ON THE KIOSK, WHICH RESULTED IN VERY UNSATISFACTORY BEHAVIOR OR CUSTOMER SERVICE FROM STAFF MEMBERS. i DID ASK FOR A REFUND AND WAS INSTRUCTED TO CAL;L MY BANK, MY BANK SAID THEY GAVE ME FALSE INFORMATION AND TOLD ME TO GET BACK INTOUCH WHICH I DID. HOWEVER, THE YOUNG LADY WHO ANSWERED THE PHONE SAID THERE WAS NO MANAGE RON DUTY AND THE SUPERVISOR IS BUSY AND SHE CAN TAKE THE CALL, , UPON ASKING HER , HER NAME, SHE HANGED UP THE PHONE. I CALLED BACK AND ANOTHER LADY ANSWERED AND WHEN PROMTED FOR TO SPEAK TO THE MANAGER SHE SAID I AM THE MANAGER. SHE TOO WAS VERY UNPROFESSIONAL, WHAT'S THIS ABOUT , I TOLD HER MY NAME AND THEN ASKED HER HER NAME WHICH SHE SAID WAS SHAKIRA. SHE SAID TO ME I HAVE TO SPEAK TO TONI WHICH IS A MANAGER ABOVE HER, WHEN ASKED WHEN WILLL SHE BE AVAILABLE SHE SAID SHE DON'T KNOW.
CAN SOME ONE PLEASE ASSIST ME WITH MY REFUND AND GETTING THIS STORE UNDER CONTROL?
THANK YOU.2679718092

20

Employees eating while waiting on customer and another while she was gathering the fries and burgers. I asked the manager, do your employees not get a break, he was putting ice in the machine...I getting ready to go said the Manager. I was trying to talk to him in Confidential. He started smiling then proceed to get loud saying, where, where. I said to him what difference do it make. He had just warned the employees of what I was saying.
I don’t take this lightly when it comes to health because I’m at the point that I’m ready to contact the health department. Burger King do have cameras. These people was so relaxed with their chewing and eating if this is a normal thing for them.

20

I have been eating at your restaurants for 50 years. Went to BK on Barnes blvd in Rockledge/Cocoa to pick up lunch for my family and the family next door. I was the only car at the order window with cars further ahead of me. Finally a voice says be right with you. Waited 4.5 minutes and then i said is anyone there. A womans voice says be with you shortly. I then waited 3.5 more minutes and then I said are you there and the response was be with you shortly. I responded by saying I could go somewhere else to get lunch and the female manager told me good bye. I stayed there as i wanted my food. After placing my order which included 6 tacos I asked them for enough hot sauce for the tacos as we all like hot sauce and after another short wait received my order. I received 4 packs of hot sauce which would barely work for two tacos and I am sure the manager told them not to give me anymore than 4. Today is the last day I will ever eat at BK thanks to her. Regards, George Cron

have never

20

Store #13029
July 17 2019 8:11 am
Tried the app for the first time it dident work when I hit Iam here button told that to the speaker he dident seem to concerned after he said he had no order I said I would pull up to window got to window he still wasent much and there was only 1 car behind me when he got around to opening the window I had to ask him if he still had no info on order and in the same manner he always has at the window he said no that was it no what can we do what can we get you etc etc This guy SHOULD NOT BE IN PUBLIC SERVICE he is rude and uncaring when it comes to people as I said this is not the first time he has acted this way everytime he is at the window he is rude nothing at all like ALL the other people who work at this BK
Survey Code for this order was 82137-10120-17019-091935

40

Went to get a whoper combo salad was old or out dated tomatos where gross forgot the ketchup on my whoper it was gross fries where cold i have been a customer to burger king since im 16 years old and im 48 now and this eestaurant was the worse one i ever went my name is daniel cayer my cell is 5062527955 i hope you will have a talk with this restaurant

20

Your 99 cent tacos are the worst! Ordered 10 for the family, kids wouldn't eat them to spicy! Shells are to hard! No shredded cheese! They just slapped a piece of sliced cheese on them. I would like my money back please!

20

Stopped at southside Sheboygan Burger King for burgers at approx. 2:15 PM today. Three employees were taking a break in seating area and another was cleaning in the kitchen. I stood for a few minutes, looked at the group on break and the guy in the kitchen, but no one would even look my way. After a few more minutes, it was obvious nobody was disposed to wait on me. I walked out and on the way I said in a strong voice: "Thank you.…...for nothing." Nobody reacted at all !! My next stop was Culvers.

20

Dix McQuire Burger King Store: 05455. Drove through the drive thru. The person over the PA said the Drive Thru is closed please come inside. This is the 4th time this has happened in a week during lunch. Once inside I asked why blockers were not up at the Drive Thru service person said because people drive over them. Placed my order and was told the only drink they have is Dr Pepper. When I took a drink of the Dr Pepper is was nothing but awful soda water.

20

I ordered two whoopers for lunch, and when I got them home, they were a mess. The first one had a whopper jr. burger in the bun and and about half a head of lettuce. It tasted horrible. The second one was no better. At least number 2, didn't try and hide anything with a head of lettuce. I couldn't eat them.

I called the store manager, and I got half way through my complaint and he HUNG UP on me. This store is located in Seaford, DE, This is the last thing you need with a new McDonalds, Arby's,, and a couple other places. I will NEVER step foot in your stores again. That's it for me.

20

My husband and I went to burger king Friday July 12,2019, he wanted eat the tacos so badly before we went home from the doctors office,
To make my complaint brief once our order was done the tacos delivered to him as I went for water I turned around walk toward my husband he had a disappointed look on his face I asked him wants wrong he open up the taco showed me the taco had little meat a slice of broken up cheese on it , and they didn't have taco sauce in packets. The tacos advertised on commercial look nothing like the tacos my husband purchased. so he sent the tacos back and didn't. want them, so he asked for the value hamburgers.

20

I ordered two whoopers for lunch, and when I got them home, they were a mess. The first one had a whopper jr. burger in the bun and and about half a head of lettuce. It tasted horrible. The second one was no better. At least number 2, didn't try and hide anything with a head of lettuce. I couldn't eat them.

I called the store manager, and I got half way through my complaint and he HUNG UP on me. This store is located in Seaford, DE, This is the last thing you need with a new McDonalds, Arby's,, and a couple other places. I will NEVER step foot in your stores again. That's it for me.

20

These are the tacos I received from the Burger King in Hope Hull, Al. For some reason, I expected freshly made tacos. I could not eat these when I got back to the office. You all may as well take them off the menu.

20

After seeing your commercials about your new taco I decided to try them. The tacos that I saw in your commercials that drew me to your store showed a fair portion of GROUND BEEF taco meat with lettuce, tomato and cheese and it looked appealing. THE TACOS I GOT WERE NOT! There was a thin strip of some kind of a meat paste that looked like it came out of a tube, no visible cheese, no tomato and the rest of the taco shell was filled with 'rabbit food', aka lettuce. The taco shell was so greasy it almost slid out of my hand on the way to my mouth! I have to tell Burger King that you have failed miserably in this pathetically lame attempt at serving a taco that is wholesome and looks appetizing. What you show on TV is not what you are serving in your restaurants. Just once in my lifetime I would LOVE to get your food the way it appears on TV. Do you folks have any conscience at all about serving food that is so remarkably alien than what you show in your commercials? I normally prefer Burger King over other brands of fast food restaurants but lately I have found myself questioning this preference. I've watched your Whopper sandwiches go from a tasty burger patty of decent thickness to one that is pretty much see-through and wafer-thin, and which resembles more of a salad between two pieces of bun. You don't need two hands to handle a Whopper anymore, unless you count one hand holding the top bun while the other hand removes most of the filler crap BEFORE a person tries to eat your flattened pancake of a burger. It's time for the King to get with the program!!!

20

On 7/14 at 6:00pm I drove to Burger King on 183rd St. in Hazel Crest, Il. Drive up to drive up, ordered 4 tacos and was told their machine was not working and I would have to come in. The girl on speaker was very difficult to understand and she had to depart to me. So I parked my care in 90 degree heat and went in.. There were no adults behind counter, but 4 teens who were having a great time goofing around. Also the cash register inside was working, so they could have taken my order and had me just come in to pay/pickup....too lazy. This is not the first time I have had problems. The Icee machine is always "not working". When this establishment first opened last year service was pleasant an efficient, but it is so bad now. From now on I will go across the street to McD's. These kids should not be running your business..to them this is a funtime, not a job. As a teen i worked at a McD's so I know that this service is unacceotable. And I know I am not alone.

20

Just watched as 3 of your employees prepared my food without a single one of them wearing gloves on top of that they messed up my order 2 fold by forgetting a sandwhich and a toy for my sons kids meal...if this is not delt with in sanitary conditions at your location in manchester ia i will be reporting it to USDA or whoever i need to...and in my person for your terrible service by you i will no longer be a returning customer unless this is not corrected. john gager phone num 563-880-8124

20

I don't think the Burger King in Long Beach, MS even deserves one star. I got a Whopper and Chicken Sandwich along with a large order of fries.

The burgers were cold, but the chicken sandwich was so hard that I couldn't eat it. The fries were old and cold. This is ridiculous!

Your employee's that worked the drive-thru windows were not friendly, but I've been in the service industry and know sometimes you're going to have a bad day.

I don't know if I will be ever going back to this Burger King. I guess McDonalds or Sonic will get my business.

Don't get me wrong, I have always loved Burger King, but this just about broke me.

Thank you
Christie Wise

20

we went to the burgur kings in Istanbul (Turkey) at the beginning of the street in Istiklal it was so dirty and poor service most staff they can't speak English
and they are so cheating on us and charge us too much, so one of the staff which is he is named(TARK} so was rude and he made us so angry. I recommend nobody go there.

20

Burger king Taunton ma horribly slow service. Breakfast in the morning hard biscuits and french toast. Lunch and dinner extremely slow. Long waits resulting in lukewarm food

20

My husband stopped in burger king on his way home today from a doctors appointment to get some of the great looking tacos that you are advertising. Well what you have done is tried to copy Jack in the Box tacos and failed badly. I had taken two bites of one and there were pieces of a tooth in it. I quit going to burger king years ago because of poor product and we will never go again. What kind of meat are you buyimg or did your employess lose parts of their tooth in our food?

20

the service was horrible the automative to place orders was broke the place was jam packed and full of smoke I stood there for almost 40 minutes and they still got my order wrong they were rude and unorganized, I will never go there again.

20

I really don't like to complain, by the look of things your company has more than they can handle so I will get right down to it.

I saw the add on TV your NEW TACO it looked really good full of meat and lot's of other goodies so we thought we would go get some and see what they were like . Well I have to tell they looked nothing like they did on TV I ordered 2 there was hardly any meat and what Was in the Taco was dry I don't think it was even meat . I was very disappointed it was not money well spent I'm sorry to say matter of fact we didn't even eat them they went in the trash, such a lot of grease on the shells. Only one more thing I have to say I know you can do better than this. So come on you guys fill those TACO'S up with some good stuff and get rid of the grease.

20

I wouldn't have given zero stars if I could have. Im not a hard person to please but the experience today 7/11/2019 was appalling. I took my two grandchildren to B.K at 11325 S,SAGINAW grand blanc mi 48439 for a late meal at 8:00 pm ,the place was dead yet it took 5 minutes to be waited on . and another 20 minutes before I asked for my money back and left. DURING the 25 minutes I was there the young cook in back continually was wiping his gloved hands on his pants after toughing food, the 1 customer in front of me complained about it and was aggravated she had been waiting so long too. the shift manager told the kid to change his gloves and as I watched he continually kept wiping his hands on his pants ,I should have took a picture of his pants (greasy and stains all over his pockets, a lady came in wanting her debit card back from the drive thru that the girl "accidently" hadn't returned after I asked for a refund the shift manager didn't apologize for the shoddy service,had nothing to say about the cooks hygiene and proceeded to short change me $6.00 which I promptly pointed out , he didn't apologize or even speak. I requested the store number and he couldn't provide it? I never got belligerent, I didn't get mad ,all I did was tell him the service was terrible and the cooks habits were unacceptable and I would be complaining to corporate as well as calling the health department tomorrow. AT no time did the shift manager acknowledge anything I was saying and offered no apology. my grandson really wanted bk so on the upside we went to the store on fenton rd flint and got excellent service and great food. I will never go to the grand blanc bk again and will make sure to tell everyone I know how bad there service and especially the hygiene is on the evening shift. . respectfully charles allen

20

The young girl (Madeline) that helped me with my order on Wed. July 10, 2019 @ 08:13PM, of 6 Taco's and a Large Fry and a Large Onion rings appeared great but the Taco's were not! I just watched the Burger King commercial on TV which shows a great Taco with visible Hamburger meat and packed with Lettuce and Tomato and topped with Yellow Cheese in a fried shell. My Six (6) Tacos only had a thin meat paste and no Lettuce and Tomato and no Yellow Cheese but did have the fried shell! The Fries and Rings were OK but not what I have experienced at many other BK's. The Store number is 5230 and my Order number had a survey code of: 03757-31022-10210-091000 with a merchant Id. 456204594992.
I make a trip to Palm Springs Twice a week from my home in Quartzsite, Az. 85346 Box 1888 G1 about 25 miles from this store and when I return home I always stop and pick up dinner at some of the Fast Food Stores that abound on S. Lovekin Blvd. in Blythe, Ca. 92225.
I just thought you should be told about this experience and of my displeasure with your Taco's! Richard (RC) Vickerman

20

Waited 25 minutes in drive thru..only had two people working the whole restaurant they said..it was at 545 pm..then the card machine didnt work asked if I had cash..what if I didnt after sitting so long...French fries and onion rings were hard an cold...something really has to change at this Burger King nothing ever seems to work when we go...North main st jax fl 32218 as I'm sure nothing will be done..thanks anyways

20

July 6 I visited the Burger king in Litchfield,ILL. The young lady who served me was extremely nice, her name was Kylie. She put my order in for a whopper with nothing but onion and mustard. When the order came it was loa Ided with everything. I asked the young lady to return it and get my order as I wished, when she returned she was crying because she got yelled at and my order was still loaded the second time. I wanted to see the mgr. but was asked to please not do it. Your mgr. was helping make the order and I looked at the order slip and it says exactly how I wanted my order. Obviously you mgr. on duty does not know how to read an order, and she certainly doesn't know how to speak to her employees! My meal was a disaster and I don't plan on going back! The young lady that helped take my order did nothing wrong and everything right as far as I can see. I would highly recommend that young lady! John Davis

20

Today at 12:47 p.m. my husband stopped in at the Radcliff store at 225 S. Dixie Hwy to purchase lunch for us on his way home from running errands. He went through the drive thru to place the order. When the order FINALLY arrived, he was on his way home. Well, He alway's eats his fries on his drive home and he said they were barely even warm. mine were downright COLD by the time he made it home and it's only a 10 minute drive. MY sandwich was supposed to be a Spicy Chicken and his was Crispy Chicken. My Sandwich was absolutely HORRIBLE. It was BURNED Charcoal Black on one side. Upon trying to call the store right away I couldn't get through. Either the line was busy or when I could get someone to answer, they would just pick up the phone but never speak and then hang up . This went on for over 45 minutes of trying to get someone to talk to me. The sandwiches were marked WRONG as it were. This was just a VERY BAD Experience and I feel that nobody in this store is even checking the Quality of the food being sold. Nor is there a proper Manager doing his/her job properly. Shame on BK for Not making sure that their Standards in Every Store are up to Par.

20

I don't know if cooperate takes complaints seriously because the money still flows through their pockets, But BK has nasty service, nasty attitudes, nasty unfresh foods, and some racial behaviors, On 7 10 19 I went to grab breakfast sandwiches before a cooperate meeting as standing in line the cashier took two orders, before me was a young African American guy walked up to place order and the cashier said nothing and walked away into the lobby and began to sweep, another gentleman was there but was holding his phone as we waited a couple of minutes to be helped a cashier came from the back African American to wait for the line, as she began the first cashier return and walked over to the guy and he said he was trying to place an order online shopping but it won't let me ask her for help she as well had pulled phone scrolling as food was prepared they both remained standing on phones and slowly proceeded to bag food the lady didn't wash hands a hash brown fell to the floor and she picked it up and sat it on the counter area, continued to bag, the guy yes washed before handled any foods, I asked her why didn't she wash as she called my number realized it was my food I asked for money back poor service and poor food handling. Today my co-worker had the same experience walked away refused to serve African American's sadly this has become the norm in fast foods hispanic's attitudes towards the blacks in the communities

20

I was happy to see burger king would be selling tacos and couldn't wait to try it. When I finally brought one and took it out of the bag at home , I was very disappointed, the shell was stale, the filling soaked through the bottom of the shell and was soggy, and if there was a total teaspoon of filling that was alot. I Will never buy another one and will advise others do the same.

20

Food was cold buns stale and nasty mangers very rude would not fix order

20

I would do this on burger king experience, but I can't read the code on my receipt. I was as Burger King 10764 in Bayou Vista. Louisiana at 11:31 today. My 8 year old and 9 year old grandson were with me in the lobby waiting for my takeout order. The employees making the order began to all begin arguing among themselves in a very loud manner. After waiting patiently for my order, one of the workers said the f-word, At this time I felt like I had to say something, I said, excuse me but I have children with me, the worker did apologize and begin to make my order, my youngest grandson stated just make our food. By this time they didn't even know what I had ordered and I had to repeat everything. I will say the only name I got was the young lady DaJuan that took my order and she was very nice and stayed out of all the bickering and was very apologetic. I was uncertain who the manager was, but I did see a young man who I thought could be the manager, I wondered why he didn't step in, but then I felt he did the right thing by controlling his temper and was trying to not make it worse, I really thought they would fight. When I was driving away I did see the man in the parking lot and I asked him if he was the manager, he stated he was, I said what I just witnessed was appalling, he agreed and stated he was calling his boss and apologized. I had to apologize to my grandsons, because they wanted McDonald's and I talked them into Burger King. Not next time.

20

WENT TO BURGER KING IN SPRING HILL FLORIDA LAST WEEK FOR 2 MILKSHAKES--OUR BILL WAS $12.00 +--FOR JUST 2---NEVER AGAIN.

20

Restraunt was extremely hot, no air conditioning, tables were all filthy, it was not busy. We were the only customers inside. There was no ice, so I asked if they had any ice in drive thru I could get, response was no! Soda was hot, should have been informed prior to ordering, was not able to drink soda, was not refunded
As we were preparing to leave a young kid went in, he was offered and given ice from the back! Manager on duty was up front talking crap about corporation and signage, hiring advertisements. Etc.
Was very dissatisfied with cleanliness as well as customer service!!! Quality of product recieving hot soda and being told there was no ice in the building, then watching them give another customer ice from the drive thru!!!

20

I returned a cold fish sandwich at Honolulu airport. The Manager tossed out the fish, the bag and the receipt and gave me another sandwich that was equally bad. I did not have time to return the second fish and could not eat it. I would like my money back $7.94.
Thanks.

20

I Waited around 35 minutes in drive-thru. They ran out of sauce for the triple quad, didn't have coffee made. The brainless people had 35 minutes to make coffee, yet they didn't start making it until I got to the window, so I had to wait even longer. They had bad attitudes and when I told them I was contacting corporate, they just smirked and said "go ahead". They have rude, idiots working there.
This is the:
(Burger King 555 West Olive Ave). Merced,CA

20

Fries were cold, ketchup dispenser was empty - let a team member know, but it was not refilled. Ordered sandwich without tomato, my sandwich had tomato. I am glad I am not allergic. Female member of team messed with her hair and then touched food without replacing gloves. It seemed as though known of the employees cared. The store location is 3650 S Keystone, Indianapolis, Indiana. We were at the location June 27 at approximately 6 pm.

20

On 6/26/2019 at 3:26 pm ordered thru the drive up...coupon for 4.99 includes 2 chicken sandwiches and two fries also one whopper jr and one small ice coffe...well to my surprise it totaled 10.18...well the ice coffee advertise for 1.00 was 1.79...when i asked the cashier he said they had no small size...he neglected to tell me that when ordering...also i wanted an order of cheese sticks he said they didnt have them...also advertised on your menu..on my whopper jr...mayo was addded when i asked for no mayo and the both order of the fries were so stailed i had to throw them out...i dont eat very often at burger king..and i see why now...your poor quality of food and poor customer service confirms my decision...please look into this matter for me...restaurant address. # 4676 4025 e bell rd Phoenix Az 85032 order # was (41) my # 602 733 3224 ...thank you for your time

20

I placed a order online for the store on Maple Avenue in Zanesville Ohio and I got to the store and pushed here and it took the money off my card but they were closed so I had to find another Burger King store to go to in order to get my food in my ride was not very happy with me and then when I told them what I ordered they didn't have all of the food I had to get french fries instead of the onion rings I couldn't get the sandwich. I wanted because they didn't have the onion rings to put on the sandwich

100

Ask for bacon double cheesburger ketcup only and meat and cheese its on the receipt theres mustard allover it my kid cant eat and now i dont have enough gas and one chicken fries missing and no one will answer both burger king phones so what now im suppose just suck it up and be oh well ????

20

WENT TO STORE BY I 95 RALEIGH RD WILSON #13014 REC C0DE # BK 76815 WAS GOING FOR MY FREE WHOPPER. THERE HRS ( 10:30 AM TO 12:00 AM.) MIDKNIGHT ! ( THEY WERE CLOSED 10:30 PM ) !!!!!! AT LEAST THATS WHAT YOUR SHOWING AT SITE. ? WHATS THE DEAL ?????

20

I just left BK store Palm Beach Lakes Blvd., West Palm Beach, FL.

1) 20 minute wait drive through in short line - Ordered Chicken Garden Salad
2) Chicken was cold and not fully cooked
3) Lettuce filled half way in bowl
4) Tomatoes old/shriveled
5) No croutons
6) The staff could not care less about the wait or anything else

I should have read the thousands of complaints posted before I went to Burger King. I have watched BK go downhill in the past 5 years. I will not eat there again and will pass this bad experience along to my many friends.

20

Stopped to eat lunch on Friday, June 7, at the Burger King, 2216 Bush River Rd in Columbia, SC. while we were traveling to NC. This restaurant was the worst BK I have ever been in. The floor was slimy, the tables not wiped clean, there was food all over the floor behind the counter, the staff’s clothing, which was black, was soiled to the point of being repulsive and the restroom was even worse. Should have called the health department! This one should be shut down! Won’t be eating at a BK anytime soon, which I usually like.

20

always out of something today no ketchup and napkins in drive thur last week chicken fries. i can get a pizza made faster than a whopper i eat at mcdonalds most of the time not because of the food but because of the service.if your service was as good you would do a lot more business.i eat at other burger kings and get good service this is the worst one i have ever been in, the reason i go here is i do not want to drive 10 miles to another store. but it may be faster.

20

I have file complaints against a company that said that they have written permission to removed any vehicle park on public on store grounds for any amount of time. The store have a camera that can see that I went into the store to buy something and being that the store is full with other customers I went to the store across the street to make a purchase and in five minutes or less my company van was being towed from Burger King lot. The New York Law say that " a vehicle must have been on private property for at least one hour before any towing can be preform." My van being remove was illegal and any manager who signs a contract on property that they do not owned should be look into. Me being a good customer at your stores is bad business on your behalf. Stealing money and allowing your store to operated like that is not in good faith. It cost me $136.00 plus an extra 15 dollars to retrieve the company vehicle for a quick lunch break. Please investigate this store behaviour. See if towing was legit under the 2006 law, section 19-169 " The removal of Vehicles improperly park on private property". The store location is 149 and Brook avenue, Bronx NY. Please be advise the any public place active with parking lots must give a least one hour notice before towing can commence

20

Regarding store #2298, Red Bluff, Ca. At 3:22 pm, my daughter, her friend & I went to the drive-thru. My daughter told the employee that she wanted two orders of the 2 for $5.00 sandwiches. Employee stated that "you can place your order in a minute". The manager, Kagen stepped in & took our order. The employee, Natasha then grabbed my debit card, which made my daughter & I very angry. When our order was bagged, Natasha threw the bag at my daughter & ran to the other side of the store by the registers, laughing. My daughter was furious. We left the drive-thru & came back less than 10 minutes later. I had ordered cheese on my sandwich & there was no cheese on my sandwich. I saw Natasha out of the corner of my eye as I set my bag on the counter & was talking to the employee. Natasha, still on her cell phone, told the employee that she would take care of my order. I told her I had paid for cheese on my sandwich. I asked her if she was going to work with me while she was on her cell phone. She laughingly told me that she was off of work. I then asked then why is she waiting on me. She left the store while I got my sandwich. I talked to the evening manager, Gabriel & complained about her behavior. I will not go to this Burger King until she is removed. I rate my experience with a zero.

20

First my soda was watered down, and the kid made little effort to fix and said both machines were like that. Then we get our bag of food, everything was crammed into 1 bag with the sandwiches on the bottom flat as pancakes. We ordered 2 chicken parm, which were in 2 diff wrappers and one was bigger then the other... and yes squished. Usually this place has wonderful food, today this was horrible. Worst ever in the 3 yrs of going . Burger King
locations.bk.com
6158 E State Highway 58, Boron, CA 93516 · ~9.4 mi
(760) 762-6187

20

I and my husband went to burger king 8733 Hwy51n in Minocqua two weeks ago to get the spicy chicken sandwiches the 2 for 6 ordered them and I always ask for the same thing a side of pickles they always give them to me. The place was not packed at all and the older lady she is short and very skinny she told me well I don't know if I have time for that right now but she did it we got our food and sat down I had to wipe the table off it was very dirty so we let that go I opened up the sandwich and the chicken was small like it was from the dollar menu I took it back up because I thought they made a mistake and the same lady came over to me and said that is how big they are it is a hit or miss on the size so I said ok I think she said we will make you another one I'm not sure but anyway's like I said I picked the sandwich up and went back to the table upened it up and said I don't want to deal with this I will just eat it so I put the pickles on it that I had a hard time getting from her took the first bite and all of a sudden this kid comes behind me and puts the new chicken on the table and just as I put the other one down didn't even get my hand off of it and he grabed it out of my hand whats up with that? I'm surprised he didn't grab it out of my mouth he told me they had to take it back no problem with that but come on now can I put it down first. That will be the last time we go to that one unless the supervisor is there she is a very very nice lady

20

I was at BK 3441 Main St Kansas City MO on Sunday June 9th. I ordered the 2 for $4 breakfast sandwich of sausage egg and cheese biscuit, hashbrowns, and medium diet coke. I received my order in a to go sack which he didn't ask if it was for here or to go. I sat down on the dining area close to the counter and open up my sandwich and it's on a croissant not on a biscuit I ask for which I said out loud I said biscuits not croissant, the male employee that took my order told me I said croissant which I told him I didn't he kept arguing with me I got bad I just threw away all that I order including receipt and said few choice words as I went out the door. I spent $8.49 (I used my debt card) and I felt like the employee made no attempt to correct or refund my money, he just wanted to argue, I didn't even see any other employees. I WANT A REFUND. I'll be thinking twice about ever going to any Burger King again.

20

Starting @ 5:05 PM I tried calling the BK @ 2350 W Atlantic Blvd. I called a total of 28 times. On the 3rd call a young boy answered & I asked for mgr. He said is it bad, I said it was important, well she's in the bathroom & hung up. I called back 10 min later & got no answer. Called several more times & no answer. Then someone picked up phone but didn't say anything, I kept line open for couple min all the time saying hello, hello. No response, So I hung up & called back. Then three times they picked up phone & dialed #'s in my ear, never said a word. Where was the manager? I'm really upset. The call was RE: A missing person that I believe the mgr could have helped with some information. So thanks to those immature idiots nothing was accomplished. So I sit here & cry.

40

TV ad claims 3 types of meals with drink, fries and three types of burgers: 1) Junior Wopper for $4; 2) Wopper for $5; and 3) Double Wopper for $6.

I purchased No.2 for $5, and got a Junior Wopper vs a Wopper! They did not happen honor your ad!

20

I went to the BK located at 7371 Seminole Blvd,. Seminole FL. I have been going to this location for years. Today, I used the drive through and ordered two double cheese burgers and a small fry. I waited at the drive through for some time, at the window I had a few minutes wait time again. There was only one car ahead of me and the parking lot only had a few cars in it. I received my order, the beef on the burgers were BURNT! I mean black burnt, the fries were cold! No napkins in the bag, never asked if I needed condiments. The employee never said a word about thank for the wait, be right with you, not a word. This is the second visit with poor service and food. What's happening at this location? I chose to write to corporate because there are several poor reviews on this location on YELP. No sure if YELP is reviewed by corporate. Thank you in advance for reading my concerns.

20

we pay police officers to manage the law in our state, we do not need your rude night personal at bk to tell customers we cannot smoke in our own cars! I caught one of your employees texting , they were in uniform behind the counter, when I mentioned he was texting, the night manager jumped in my face at the drive up window yelling he is on his break, but he was still on the floor and in uniform.If. I am A diabled Veteram and if the night manager is not discharged. I will pursue this matter on the local internet costing you. I have never been treated this was, being persecuted as a vet is always a factor with younger people. sorry I have to bring this up

20

Asked me to leave, so that paying customers could have my table. I was still enjoying my soda and was about to get a refill. After being asked to leave, I was very upset and disappointed ☹️. My wife Kelly Keith called corporate and complained, but it seemed to me they only wanted to hear about the problem not do anything to compensate me for the inconvenience.

20

June 3 Burger King corner of Skyway and Norte Dame Blvd. Chico Ca, approx 12:48 in the afternoon, drive up window; I ordered a Whopper meal, got slightly warm fries, stale hamburger bun with no meat, no dressing of any kind, just lettuce and two skinny tomatoes. I expect to be reimbursed for my purchase.

20

Cashier named Tyrone was just plain incompetent and you cant really just blame him especially when the manager stood at her office door saw there was 8 people waiting in line with only one register and the manager did nothing. But thank.god for Kay, let me tell you this girl was on point handling the drive thru KITCHEN and the front register

20

I went to Burger King on East Central Ave in Miamisburg, OH on 6/6/2019 and I Ordered 2 kids meals 1- 4pc chicken nugget & 1- 6 pc chicken nugget meal and a grilled chicken parmesan combo meal. The 2 kids meals were correct but what I got was not what I ordered. I received a regular crispy chicken sandwich with nothing but 1 tomato slice and 1 piece of lettuce and barely any mayo, and the chicken was so overcooked and greasy it was dark brown. I didn't go back to complain because I was already home when I realized it and I was really aggravated that they couldn't even get the sandwich correct, and to top it off the sandwich I did receive was so gross I took 2 bites and threw it away. We also came to this exact location 2 weeks prior and they forgot both mine and my husbands sandwiches and we had to turn around and go get our sandwiches. I would either like my money back for my meal or I would like replacement meals because it was a disappointment and disgusting. My order number from 6/6/19 is #43

20

The customer service was horrible the person on drive thru made bad hay remarks tours me I will never go back

20

Waited in the drive through line 15-20 minutes with 3 cars ahead of us, 8:30 at night. Got home and the hot fudge sundae ordered was not a hot fudge sundae. Looked like a bunch of young kids were in there running the place poorly. Did not have change for us- had to give them extra money to make change.
Will drive the extra 2 blocks to Mc Donald’s next time.
Lockwood Ridge Rd and Rt 70 Sarasota

20

I went thru the drive in and ordered a 10pc chicken nugget value for $1.00. When I pulled up to pay, I was told it was $1.61. When I asked how it went from $1 to $1.61, I was told they hadn't changed the marquee. I asked if that didn't mean they needed to sell it for the advertised $1, and was told no, that's not the price.

The manager came to the window, and informed me that the marquee said it was $1.49. I told him no, it says $1. He said you can't go by that, we haven't changed it! I asked if it wasn't illegal to charge anything other than the advertised price, and was hatefully told NO! It's $1.61. I chose not to purchase anything, and am not surprised that the store has no business.

I bet if I had driven thru in uniform and patrol car instead of on my day off, it would have been different! The price wasn't the concern, his attitude and bad business practice was!

20

On June 3rd at approx 12:48 pm. I went to the drive up window of Burger King and got a Whopper meal, at the corner of Skyway and Norte Dame Blvd in Chico California, then I drove down the street to my church to find a shady spot to eat, in between Doctors appts.  

On June 3 after my Doctors appt. I drove to Burger King drive up window on the corner of Skyway and Norte Dame Blvd. in Chico California, at approx 12;48 in the afternoon and ordered a Whopper meal, then drove to a shady spot to eat my lunch.  

The bun was stale, hamburger tasted like sawdust; when I looked inside the bun, there was only lots of lettuce and two skinny tomatoes, no dressing of any kind, worst of all no meat and the fries were slightly warm.  I do expect to be re-reimbursed for this poor excuse for food or the very least given coupons for these; I have had good burgers in the past there and only conclude the people on at that time of day were not interested in what they were doing, in fact the girl at the window was conversing with a male co-worker at the time; I have shared this experience with friends who are waiting to see what you are going to do about it, someone needs to be fired or reeducated. 

Barbara McKim
15000 Quail Creek Court
Magalia Ca 9594

530-7627053

20

The manager was rude because he was on the register and both orders were wrong.

20

The shitty way the corporate managers of spruce pine treat there employees and customers and nothing is done or will be done about if and old food is fed to customers to keeps cost done and waste frieda in spruce pine

20

Went to the carlisle Burgerking on 630 allen road Carlisle Pa. went trough the drivthru because i only have a thirty minute lunch. i wanted a grilled chicken with maynaisse because I dont like the honey dressing. when I was ordering the assitant manager that was taking orders said Sheetzs and laughed.I asked what the problem was because I order it like that all the time without a comment. he was very disespectful and told me to go to sheetz. i drove up to the window and asked asked to see the manager and he replied he was the manager. He had no tag on and I commented that he wasnt the manager then he reaches in his pocket and pulls a tag out that said assistant manager Joey.I asked once again to see the manager and he closes the window on me.I waited until he came back and he basically told me to go to Sheetz. Then he said he would give me a free mail by this time a blonde heavyset girl was mouthing at me to go away. what kind of place is this? i work at a big warehouse down the road and trust me I will be telling my story on this awful experience> The said part is I work at wendys parttime and I told the asst mgr Joey that and he said you do not because your wearing a fevlective vest. WEll thats my job down the road. My point is at wendys we never treat our guests like this. He was argumentive to me and I feel he is a bad source to have in your store> I will never go to that BG again. i never did have time to get my lunch elewhere because of this terrible experience.

20

Good Moring,
On 6/2/2019 around 12:35 am lunch time . I was hungry and look all over the place for something good . I stop at Burger King in the terminal 2 by South West . I order cheese burger with lettuce and tomato no pickles . I get my order and the I only have pickles . I came up to the counter and advise the lady that my order was incorrect . She ask what I order I advise her cheese burger with lettuce and tomato only please . Now is about 20 minutes . I go back to my table and then I just walk to the counter and looked at them making the burger and I see the lady making the burger putting pickles again for the 3 time .... I told the lady no pickles please , she got so mad at me and said what that ********** she want in her burger . Now is the airport there a lot of people around . I look at her and said cheese burger only lettuce and tomato please . She looked at me and grab the burger and throw it in the trash with the big attitude. After 3 burger they give me what I want . I ask to speak with the manager and the lady name they will not give me any information, until I said I will write a letter . I spoke with the manager of the airport fast food place he said " you got what you want right " wow I was more complaining because there no reason to have a attitude . he stated the attitude was not to you it was to the cashier really are you series serious , so her action to costumer is fine . After few hrs the manager of Burger King come up to me and apologized and give me back my money and some sweats . I told them that I was not looking to get free things or anything like that . I was more mad about the embarrassment she make me feel . Also I was walking around the airport and the guy that shine the shoes ask me if I got the burger how I want it ... Wow how embarrasses that people looking at me like I was the bad person . Her name was Sheryl I think she is the one that making the burger , she has blonde short hair , tattoo in the neck a piercing in the left side of her face African American lady . I Don't Accepts and I don't tolerate attitude when I'M the one paying for my food . Sorry but I enjoy working in the medical field and if she is not happy please there is the door there a lot of people that will love to have the opportunity to work . Thank you for your time and I hope I get contact about this experience .

20

Ordered a salad (crispy chicken) @ drive-up window, Greencastle BK on Monday, 3 June. When I got home and opened the bag, I was very disappointed at the small amount of lettuce and 6 tiny pieces of chicken, barely anything in the container. Aside from the dressing packet, the bag felt empty. No way was this worth $6.00. McDonalds has a much better salad, love BK's burgers but, I won't recommend BK for salad!

20

I came in on memorial day,they forgot a large fry.I had to get back to my daughter that was in the hospital so I called and told them that.I didn't get a name but she told me that I would be able to receive a combo meal the next time I came in,just give them my name.I went in tonight and ordered a lot of food along with giving my name.They said my name wasn't written down and nothing could be done about it.I'm not happy about this situation.

20

As an international company, what one country branch insinuates reflects one the whole. I now believe that Burger King supports violence. Is this biased violence? I am encouraging my conservative family to not visit Burger King in the future. Burger King is a dangerous establishment to visit for anyone. What starts as soft violence will have a path to escalate. As we visited at least 3+ times a month for convenience, we will now look to smaller local food venues.

20

On June 3,2019
A foul mouthed employee that wears the headset at the Falmouth Ma. Store. Used F-bombs 3-4 times at several different customers because their orders took 15 minutes to make and then most of them were wrong. The manager then tells people to leave or she will call the police. People wanted their food made right or there money refunded. Meanwhile the F-Bomb dropping employee is still swearing at people because they don’t know what their order number is because they weren’t given a receipt by Trisha who took there orders. F-Bomb is yelling about how hard is it too ask for a Fucking receipt when we placed our orders, like this is our fault. I asked for my money back after 15 minutes and no food. F-Bomb then says that the bag of food that has been sitting on the counter is my order. I ordered a quarter pounder with cheese, no , larger fries and a large soda. I saw him put that bag on the counter and yell out #79 and left the ticket for what’s in the bag on the counter with the bag. Because I didn’t know what number I was I looked at the ticket and it was for a chicken sandwich. Later after I ‘be had enough of this crappy service and asked for my money back that F-Bomb says that the bag is my order even though the ticket says “chicken sandwich”. Things went downhill from there as someone complained about the language F-Bomb was using, so he says “what? You’re offended by a swear word? The manager now comes up front and starts telling customers that are waiting for orders and the ones that have come back to the counter because there order was made wrong, she tells people to leave or she’s calling the police?!? People were trying to tell her that the problem has been caused F-Bomb. I tried to get his name and he wouldn’t tell me, I asked Trisha and she said she didn’t know him?? He then yells out don’t talk to him Trisha. Bottom line is, you have two people that have no business working there as they don’t have any people skills, the manager and F-Bomb. And because Trisha wasn’t giving people their receipts when they placed there orders and apparently not getting the order right in the first place, she started the whole incredibly bad experience.

20

The Burger King on Juniper and Gilbert RD in Gilbert AZ is a disgrace, please update this mess. They also are not consistent with the orders;
one time the breakfast burrito is good and the next time it is a sloppy mess.
This building needs an update, Gilbert Road is now full of new and fabulous restaurants and I am not going back.

20

My son is handicap due to a massive ischemic stroke that he had at the age of 16, he is now 22 he is paralyzed in his left arm ( no use in it) Mind you due to the stroke we have some brain injury so he is also a fall risk , they hired him knowing this to clean the dinning room wiping tables and cleaning, well since he has worked there , hey have had him on a ladder with only use of one arm/hand cleaning vents, they have had him fill a big bucket with ice and try and lift it high enough in the ice dispenser at the pop machines and spilled the ice all over, he does dishes too and last Friday he was in the kitchen doing them by the broiler and it was probably like 107 degrees in there , he cam home vomiting so we went to the ER sat there for 8 hours getting IV fluids, he had heat exhaustion so the Dr kept him off work till his next work shift Thur-Sun , so yesterday 6/1/19 he went to work and it was very hot again and he was doing dishes and they sent him home 15 minutes early due to being nausea, he come home was weak and nausea, so this morning he gets up to get ready for work and he gets sick, so I told him he can not go to work vomiting, he said I will be ok (because he is afraid of loosing his job) so 15 minutes before we are to leave to take him to work he gets sick again so I said you can not go , you will have to call to let them know what is going on, I have him call to work on his social skills and re learn things , so he does and he tells the manager he can not make it in the manager says I do not care we need you in here and hung up on him! How professional is this? So I called back to speak with her and she was in the bathroom so I left a message. No call back yet, To top all this off my son was at work last week and had clocked out of his shift and sat at a booth waiting for his sister to pick him up, they had a gentleman in the store sitting for a very long time that they made leave, when the gentleman got up to leave FECES dropped out of his pants on to the floor, the general manager told the manager to get it cleaned up , the general manager walked away and the manager said are you off work my son said yes, the manager said go clock back in and go clean that up, (mind you only having use of one arm) did not tell him to put a glove on or even help him put one on. I am not ok with all of this!

20

This is the second time, That I complain about this Burger King, The person ib front of me departed with his drink and no food as he could not wait and no one to hear him plea for help.
The last customer got his food before many of us in line waiting for our food.
I placed my order at 01:44 PM and got mt order at 2:10. Sat. June 1, 2019 Burger King #23205 2990 N State Hwy 7, Margate, Fl 33063 954-884-5400 order 21.
The reason, I went to this Burger King, is that, I live about 3 blocks from it.

Reynaldo Lerma
3371 Chickee Lane
Margate, FL 33063

20

Somersworth, New Hampshire Burger King.....I went thru the drive thru at this Burger King last night (5/29/19) about 8 pm, ordered 2 whoppers and received them with NO tomatoes.The female who handed them to me has been there about a couple months....She opened the window and gave them to me very quickly, and immediately shut the window. There was no one behind me, and 3 to 4 males and herself standing around....If I had been told there were no tomatoes, I wouldn't have ordered the whoppers...I didn't realize this until a couple hours later. Also, this female has become
more and more rude, the longer she is there. For the past year or two this Burger King improved tremendously, and now this. I will go out of
my way to go to a different Burger King, even though this one is right down the street!

20

Somersworth Burger King.....I went thru this Burger King last night (5/29/19) about 8 pm, ordered 2 whoppers and received them with NO tomatoes.
The female who handed them to me has been there about a couple months....She opened the window and gave them to me very
quickly, and immediately shut the window. There was no one behind me, and 3 to 4 males and herself standing around....If I had been told
there were no tomatoes, I wouldn't have ordered the whoppers...I didn't realize this until a couple hours later. Also, this female has become
more and more rude, the longer she is there. For the past year or two this Burger King improved tremendously, and now this. I will go out of
my way to go to a different Burger King, even though this one is right down the street!

20

Went to Burger King located in Miami Gardens Fl, on May 26, 2019 in the morning. Ordered coffee at drive drug window. As I was leaving, noticed the top was not completely closed. Tried to fix it while in passenger seat of vehicle. Coffee spilled completely in my lap causing extremely burn and pain. Called FR who responded and treated. I have been in pain since the incident. Had to go to Urgent Care facility for further treatment because of pain still and bruising with blisters. The coffee was so hot, it was unbearable. Very bad experience. I will never go to another Burger King !!

20

I live in Fairfield texas and this evening on May 28, 2019 I witness the night time manager Maral Arnold jump on a young female employee because a rush of customers had came in and she made a mistake on two orders. The manager yelled and screamed at the young lady causing her to cry and was telling the young lady she was the cause of them getting a letter from "Sam" for her mistakes. She also told her that she was no good help at all tonight. The young lady is a hard worker and is constantly called in on her days off and works non stop for them because they are short handed. This is no way to treat an employee who makes human mistakes.

20

Two weeks ago Drove 40 miles round trip to BK. Ordered to go. Order was screwed up so I called Erica the manager. She said she would note it in a book and replace the order for free. Last week drove another 40 miles round trip to get the replacement meal. Nothing was written in the book about it. Was told manager was not available and they refused to call her. I was threatened that they would call the police if I caused a seen. Call in my complaint last week and this week (3rd week) still have not heard a word about this. What bothers me is my husband and I have been going to BK in Lincoln City for the past 15 years ever since we moved to Pacific City and never been treated in such a poor manner. Can you help? 503 965-6504. Thank you.

20

my granddaughter and I went to the drive through window for pick up sunday after church ordered a kids meals which included chicken nuggets fries and a drink and also ordered a fish sandwich I asked for honey mustard sauce and barbecue sauce when we got home there was no sauce so I call back no one answered so I let a message on the recorder no one never call back I tried Monday left another message no answer and I call even on today Thursday no answer that is poor service and where is the manager I am disappointed this was in Goose Creek, S C. order # 454
my total was $11.55 the phone number (843) 553-8272 Burger King #3220 I should be reimbursed or have the option to get something else from another Burger King for my inconvenience thanks

20

Last week order was screwed up at Burger King in Lincoln City, Oregon. Called manager and she said she would replace it and note it in a book to replace the meal. So yesterday my husband and I drove 20 miles to BK in LC and the employees said the manager was not around and nothing was written in the book and they refused to honor what the manager had told me. This was a 40 mile round trip! And what did we get? Nothing. What really bothers us is we have been going to this BK in LC for the last 15 years that we have lived in Pacific City, Oregon and to be treated this way is just wrong.

20

Burger King in Moody Al. needs to be closed, The workers there are working under extreme conditions, customers can not sit in the dining area to eat due to the heat and smoke. The kitchen temps are reaching 100 degrees. Workers are sweating and preparing food. This has been going on for a couple of weeks now. My daughter and grandson work there , and my daughter has experienced rashes and dizziness from the heat. They have put two portable air conditioners and a large fan. No help. This is a OSHA condition. Please send or contact someone to see to these conditions. It is unacceptable conditions for workers and customers.

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