2013 best buy customer complaint department
Submit your best buy complaint for free online...
2013 best buy reviews, issues and complaints
2013 best buy customer complaint department
Submit your best buy complaint for free online...
21
Apr 13
Best Buy in Tampa Geek squad
Paid $200. to the geek squad on a new computer I bought at their location.They sent me an e-mail the following week and 5 minutes I had a virus. Had to pay them an extra $50. to come to my house for repair. ...
08
Apr 13
best buy computer purchase
MY WIFE PURCHASED A TOBISHA LAP TOP FROM BEST BUY. I WAS HOSPITALIZES AT THE TIME AND WAS NOT ABLE TO USE IT FOR A TIME. WHEN I WAS ABLE TO USE IT, THE COMPUTER WOULD NOT WORK. THERE WAS A TEAR DOWN ...
07
Apr 13
Best Buy misleading iPad advertisement
went online to BestBuy.com and wanted to buy (4) ipad 3rd generation 64 gb for 454.00 ea. as advertised. The ad did not mention while supplies last or anything of that nature. I was told by customer service ...
07
Apr 13
Service Department Can’t Install Microsoft Office 2013
In December 2012 we purchased a Dell all-in-one computer from Best Buy in Bellevue, Washington. We left for Palm Springs California before connecting the computer. While in Palm Springs, we purchased a ...
03
Apr 13
Toshiba Laptop Service from Best Buy Milton
I bought a Toshiba laptop in Jan. 2013 at Best Buy at Maple Ave in Milton I had problems from the start with it freezing up. It was windows 7 but I had upgraded to windows 8 , I got the Norton anti virus ...
02
Apr 13
Decieved by Best Buy with Pacific Sales
My husband and I went to BB Willowbrook in Houston, TX on 3/9/2013 and purchased a new washer from BB in the BB store. We also purchased the protection plan. We have bought several items from BB and love ...
24
Mar 13
Best Buy Keyless Entry Won’t Work After Install
On 3/9/2013 I had a viper alarm with keyless entry install. This was done at Best Buy #336, Jackson Ms. 39211. The phone number is 601-977-9115. The car was taken in at 12:15 pm and it ws completed before ...
20
Feb 13
Best Buy Insurance Scam Over Charging
I have not had this phone for over a year now .Bestbuy has been charging me the insurance for all most a year or longer I was told I had to cancelled it on my own I wass under the imperson the insurance ...
07
Jan 13
Best Buy Complaint: charged for a cell phone service that did not work in disaster hurricane sandy
we have been loyal customers of tmobil for seven years and live in island park new york.Hurricane sandy hit us hard and we lost the entire bottom floor of our house our roof heat and elec on top of that ...
30
Dec 12
Best Buy Online Order Problems with Website
I have to say, this has been the type of online shopping experience that people dread! I've been on the phone to Best Buy countless amount of times, and I still can't get the order to go through which ...
30
Dec 12
BestBuy.com/OnlineOnly: Review of My Online BBY Order
I placed an online order with Best buy on 12/20/12, since there were not enough people working in the camera department at the Best Buy at the Columbia Heights location in Washington, DC. I ordered a olympus ...
28
Dec 12
Best Buy Corporate Complaint: LG flat Screen TV
I purchased an LG 47" led flat screen TV 12-16-12 delivery and set up was for 12-24-12. I left the store assured of the date of delivery.
When I arrived home I looked at my sale receipt and had a ...
26
Dec 12
Best Buy Corporate Complaint: customer service at store is terrible
On December 24th 2012 I purchased a TV online from Best Buy. On Dec 25th in the evening I recieved an email from Best Buy stating my order would not be shipped until January 8th. I paid $55 for shipping ...
24
Mar 12
Best Buy Website is Always Out of Product Stock Online
So you'd think one of the benefits of having a brick-and-morter store would be the rapid availability of goods and inperson customer service. After checking for the availability of some $160 speakers ...
24
Mar 12
Best Buy Bad Reviews of their Folsom California Store
I bought a 42" LG from Best Buy in Folsom. Took the TV home and exactly one month later it wouldn't turn on. I went on line to see if there were other customers with the same issue only to find 239 negative ...
09
Mar 12
Rude Regional Manager at Best Buy Corporation
This happened at Concord Mills Mall on 3/9/12 and I felt so uncomfortable along with every other patron in this facility and can't seem to get an answer from Corporate that I feel the best way to get it ...
27
Jan 12
Toshiba Computer Hard Drive Repair at Best Buy
I bought my computer Oct. 2010. In December my WMAX went out. Had to take it to best buy where I bought it from, they sent it to the "Authorized Service" to have it fixed, got back sometime in January. ...
05
Dec 11
Santa Claus Commercials on TV
Bestbuy commercials are taking Christmas from Santa Claus and making Christmas about Bestbuy Corp. This is what my grandchildren are seeing on TV and I don't apppreciate Bestbuy taking our children's ...
26
Nov 11
Best Buy Black Friday Television Scam
I was talked into buying a Dynex 32" tv by one of your sales people. She told me it was a great tv and the price was only $199.00. She helped me find the right tv in a box and I followed the grey line ...
20
Nov 11
Never Shopping at Best Buy Again
I bought a laptop from Best Buy 3 weeks ago today. The AC adpater cord was bad and the computer would not work. The computer was find just the cord was bad. I carried it back to Best Buy thinking they ...
01
Nov 11
Best Buy – Printer Ink Replacement
I bought myprinter and replacement ink from Best Buy with the salesmns help.When ink ran low went to replace it. It was saying it couldn't detect the ink. went back to Best Buy and bought another ink thinking ...
24
Sep 11
Best Buy South County St Louis is Worst Buy
I bought what I thought was a new computer at Best Buy for $899. I soon find out by the error log that it is used and not running properly. Nothing can update, including the antivirus. I go back with ...
05
Sep 11
Will Never Go to Best Buy Again
Tried to return an unopened washer drier stacking kit 6465041 WSTK1 PURCHASED 7/12/2011 WITH RECIEPT for $29.95. Manager on duty would not credit our account because CORPORATE changed their return policey ...
04
Aug 11
Best Buy Poor In Store Customer Service
BEST BUYS COMPLAINT. I waited from 9:45 in my car until the store opened. Went directly to the TV section to purchase a TV set. It is now 5 mins later and I ask an employee if he could help me, he then ...
14
Jul 11
Best Buy TV Repair Problem Reviews
A little over 3 years ago we purchased a 32" Toshiba LCD TV. The salesperson suggested we also purchase a 4 year performance service plan. Recently we started having trouble with the TV. It would take ...
01
Jul 11
Best Buy Reward Zone Password Change
Needed to change the password for Reward Zone account - need to print out a certificate expiring in August. Try numerous times to change pwd and get an error message at top of screen - due to technical ...
26
Jun 11
Rip Off by Best Buy’s Trade-in Program
The letter below was written with the intention of sending it to Best Buy, but all email addresses that I can find either bounce back or ignore the message, and their online form just goes to a blank page ...
19
Jun 11
On hold for 29 Minutes and Still Counting
I called (on hold as i file this complaint) the Best Buy store # 251. Glendale, AZ. Phone number (623) 486-2600. I have now been on hold for over 31 minutes per the timer on my land line phone. UNREAL!!!! ...
08
Jun 11
Multiple Complaints with Best Buy Geek Squad
I bought an expensive canera, with maximum protection. The camera fell onto rocks, cracked, filled with water from a running stream, and the lens cracked and was bent. I brought the mess into Best Buy. ...
04
Jun 11
Bad Customer Service at Arkansas Best Buy
Today we took a non-working LG microwave back to Best buy in Arkansas. When we purchased the microwave we purchased a three year extended warranty. About 30 days after we purchased the first microwave ...
Common questions about best buy in 2013
- What is the official best buy complaints number?
- How can I file a complaint with best buy online in 2013?
- What is the executive best buy email address for complaints?
- How can I write a good best buy complaint letter?
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- Does best buy have a hotline I can call with problems?