Consumer Complaints Department: Scams Problems and Reviews

I have several prescriptions with CVS and moved them to the CVS Pharmacy on Seal Beach Blvd in Seal Beach, CA. On three separate occasions my girlfriend and I have had to deal with the Pharmacy staff over the phone. Each time we dealt with the same Asian woman who is extremely rude, dismissive and has a very difficult time with English. Let me re-state, she has an extremely difficult time understanding English and we have an even harder time understanding her. To top it off, my prescription for Coumadin was due yesterday 01-16-2012. Its 5:30pm PST time on 01-17-2012 now and I left the pharmacy 15 minutes ago.

I wanted to buy Christmas cards so I saw a very large 50% off sign on the CVS card shelf. I bought a box and went to the counter and was told it was: buy one and get one at 50% off. I went back to check and sure enough in very tiny tiny print it said buy one get one 50% off. I find this deceptive advertising. I complained to the store manager and was told that they had nothing to do with it. It was a corporate decision and all the signs came from headquaters. It made me want to shop elsewhere. You should have had the Buy One get one 50% off in large letters. Shame on you!! Where is your Christmas spirit?

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A few days ago i went to cvs in Fallbrook, ca. to make a picture cd i was standing in line at the photo section the guy there pretty much ignored me, then this lady went to ask about her one hour photo the guy right away screaming at her told her she needed to wait because the machine was broken so i moved over to the cash register line where i waited about 20 minutes after that the manager came to help, i looked at him straight in the eye and i told him “i want to make a picture cd” he didnt seem like he was paying attention and since it was my first time making a picture cd i didnt really know what to expect.

complaint is with the cvs on walnut and shiloh in garland tx. with a young pharmicist name gayla. I ask to get a pain medicene alittle early for going out of town two weeks for the holiday. where everyone could hear she tells me shes calling my doctor wanting to know why I was taking that. I had requested her call for early refill. they fill it whenever they take a notion whoevers there. this one takes great pride in deciding when its filled. I told her shes not suppose to call a persons doctor as to why a person takes a medicene. she said yes I can and will..so I go back up there to see if she called to as what I wanted.

BEWARE OF THIS CVS PHARMACY ON ATLANTIC NEAR ST. JOHN’S in Jacksonville, FL!!! They grossly shorted my (expensive!) prescription of a controlled substance and not only did they refuse to do anything about it, they treated ME like I was a liar and like I was the one who did something wrong! The male pharmacist there was RUDE and dismissive — DO NOT GO THERE. If you do, make sure you re-count your pills before you leave, because either they can’t count or some employee is stealing from peoples bottles. And what they told me is that they can basically just short you howver many they want and then won’t refund the missing meds to you OR your money. I’ve NEVER been so poorly treated — I will NEVER go there again!

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If keeping the customer happy and keeping him as a customer is one of the goals at CVS, then the dark haired middle aged female “shift supervisor” at the Broadway,Arlington, MA CVS who was working there on Oct 26 at 1PM should be fired because she is a miserable employee who couldn’t care less about making customers happy or keeping them as customers and she would much prefer to highly upset them. I dropped in there to take advantage of the buy one get one free vitamin sale and discovered that there was only one bottle left of the one I wanted.

My sister and I have been purchasing a pint of liquid vitamin c-brand name Rx Choice at least once a month (each of us). The price was never consistant one time it would be 14.00,the next it would be 16.00. I finally asked who CVS deals with (cardinal,Mckesson or who). I was told Cardinal. I knew Walgreens dealt with Cardinal also, so I asked what would they charge me for it, and was told around 10.00!! I was dumb-founded. they had in the last year or so been charging us 18.90 per bottle. The item number is 163-1951 and I’m saying that the cost is around 7.00 per bottle….you don’t needto know how I got this info.

I was in Las Vegas and had to pick up a few things so I stopped in the CVS store next door to the Monte Carlo hotel the store was busy Icould not find an employee to help me locate something and when I did finaly find someone they they were rude and nasty like I was bothering them by just being there so I left and went to the store by the Circus Circus Hotel and found those employess even worse there. There was a women there here name tag said she was a shift suporvisor and she was the most rude one of all. I go to Las Vegas often and will never go in one of those CVS stores again!

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I went today to pickup my prescription that I called in on Thursday. When I got to the pharmacy, they told me that it was not ready and would I like to wait. The girl at the counter told me that the pharmacy was not open on Thursday as the pharmacist could not make it to the store. She came back and told me that there were 16 pages of prescriptions to be printed. Could I come back. I feel I should have gotten a phone call so that I did not waste my gas to go there. I will tell you now, that one more problem and I will pull all my prescription out and take them to Walgreen. I have been doing business with you for 46 years.

Im have been shopping at this CVS/Longs for 25 years.Lately Ive been noticing things are not as organized as in the past.The store is dirty,the restrooms are a disgrace.This store has three gorcery carts (I was told that some customers like to take carts home)I could go on and on about this store but I do have a life! What is really on my mind is “what happened to your long time employees?The employees that knew how to do there jobs,customers were treated with respect. Where are the employees that made you want to go back to that store?

Hello’my name Is Mrs. voyles the problem I have is with the nurse Sally at this cvs location. Inside CVS/pharmacy #3013, 3905 Due West Rd Nw, Marietta, GA, 30064-1019. She is by far the worst human I have ever met!! this is my 2nd time having a problem and I only been there twice the first time I went my son was sick with a bad sinus infection and sore throat and his Right ear! she told me that there was Nothing wrong with his ear! and there was nothing she could do about his sinus infection it would just have to run it’s course!..and there was Nothing I could give no otc’s would work! well that night my son was up screaming about his ear I called his peds 1st thing in the morning.

The CVS pharmacy in Immokalee,Fl. store # 3268 is treating people coming in to fill legitamite prescriptions like they are all criminals or drug addicts! We have gone to this same store for over TEN YEARS, and the pharmacist named “Vicki” along with her one little flunky are giving elderly patients with serious chronic pain very hard times to get their meds! These are people so ill that they ONLY time they get out of their homes is to go see the Dr. and then to get their scripts filled! But because of all the stigma attached to Oxycodone here in Fl., THESE two hateful shrews are pledging personal vendetta’s against pain med customers!

The doctor perscribed me predinisone 20mg tabs twice a day for five days..he told me to take the entire bottle till it runs out,Now i take my perscription to get filled at cvs..on the bottle it says 10 is listed as the QTY..Which it was 20 pills count inside the bottle..now there is no doubt that this is a hugh error had i have not noticed or caught on to this what would have happened…I know it’s only prednisone but suppose it was something else that’s life threatning and the doctor gave his order and not to exceed that amount and i take more than he told me to take and i go into cardiac arrest or dies..what happens next..this is terrible..now i’m a Diabetic,High blood pressure,High colesterol.

While picking up my prescriptions at the 2323 Illinois Ave store in Dallas,TX, I encountered very unproffesional behavior resulting in my transfer of $2600 worth anual prescription bussines to a non CVS store. I am disabled and need to carry a blue Walmart shopping bag with which contains personable items so my disabled arms don’t drop, loose, and or break things while traveling on public transportation. I have filled RX at the same store since 2005 and have never encountered a problem having a Walmart bag and personal items with me. However, during the last visit I was told that I had to leave the bag at the front of the store.

I was in one of your CVS PHARMACY stores this past week and saw a customer using more than one xtra care card . my understanding is that one card per household ? How did this customer end up with more than one. The cashier was trying to refuse to allow this customer the use of all four of his cards,He was purchasing coca cola 12 packs he had fifteen 12 packs of drinks the limit is 5 per card his reasoning was he was purchasing 5 per card!and then to find out he was purchasing the drinks to take to his STORE to sell @regular price…I was asking the cashier after the cusomer left the store how could he get away with such an act ??

To whom it may concern I never receive all of my prescriptions. Every time I try to get my orders refilled at the cvs pharmacy on, 130 Lenox Ave. New York NY 10026 they always leave some out, and when I call to inform them of their error they claim it was either already filled or that it was never ordered. My doctor even has trouble when ordering from this pharmacy. CVS pharmacy’s gross incompentents is not only frustrating but also quite dangerous. I strongly urge whoever’s in charge to fix this serious matter before a customer dies becauses of their intolerable carelessness. Sincerely Concerned customer.

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I was at the CVS pharmacy located at 959 Bay Area Blvd. Houston Texas Store 212-8040 to purchase some Vitamins.
Even though add started today Sunday 6/26/11 all the items that I was looking for is either gone or only one bottle each were there. Buy one get one free was not possible because of the umavailibility of the same kind. When I approaced the Managre Mr. LAHIR he plainly told me that items which they had many on the shelf (higher quantity bottles are not on sale) are not on sale. I asked him if he can honor the ad on thr paper and sell those buy one and get one free” he plainly with mean attitude told me NO.