Contact eBay Corporate

My filed complaint against the eBay store seller acting rude and threatening and demanding on me to pay for the item which I have been sent to get commitment okay

There was never any proper protocols and/ or paperwork signed. I also asked them how they had a direct line to eBay, they continued to asked for the activation numbers, since they knew I purchased $2500.00 in eBay Gift cards. Request immediate [REFUND]. Please advise. BFM.

improper use of wording..Example $200.00 or best offer. Does not say make an offer it says "or best offer" If I bid $150.00 on a item offered for $200.00 I feel I should get the product if I have the best offer. If it was stated or make an offer, than it would be implied to be accepted or denied. since he or she did not state it correctly should not be my problem. I should get it for what I offered. Thank you Bob Hanson

Ordered from ebay. Never received item. Need a refund from ebay for 32.99

I returned a motherboard 3 weeks ago, but ebay thinks I still have the item, I want a full refund..... i sent the motherboard back to a company called THE BEST PART 25719 hillview court Mundelien illinois 60060

I had the worst buying experience I ever had on eBay and I'm 55 years old. My negative feedback's were removed from the seller who refused to honor his combined shipping policy and send an invoice or even communicate after several days and many messages asking then when I asked to return an item because pictures did not show everything bon the sharks tooth fossil. So he cancelled two other items already purchased and said lost or damaged then relisted them what a horrible seller. So several agents told me I can leave negative feedback only to have eBay sneak behind my back and remove them with out telling me or giving me the chance to edit or modify them and I have been on eBay for 14 years buying things everyday the seller had been on for a year. They don't give a hoot about buyers and only favor sellers very bogus offensive policy and treatment. Thepopupshop.in north Carolina.

One of my complaints is that their costumer service does not help at all... Can you please hear the conversation with Mark # 1-246617891180 that took place on February 7, 2020. around 2pm eastern time.
At the same time, your seller "advance_parts" is unresponsive to messages. I sent them a message through ebay messages on Oct-26-19 @15:06 and I m still waiting for their response. Actually back in November 2019 one of ebay representatives sent another message to them (at least I was told that over the phone) and still no response from that seller...
The message I sent has couple pictures of the car cover I purchase on October 12, 2017 for nearly $60 dollars.
Finally I was able to contact the seller telling me the following about the warranty: "This product comes with a limited lifetime warranty. The limited lifetime warranty covers sewing and elastic band only. We do sell a 7-year full warranty car cover but the price is $79.99."
Since the seller is NOT posting such terms and conditions on their ad, I would like for ebay to contact the seller persuading them to clarify their ads to avoid misleading buyers regarding the quality of their products...

I have been with ebay since the very beginning in 1998. I have a perfect record with ebay with not one complaint and all reviews at 5 star.
I recently sold an item and was subject to fraud by the buyer.
After he purchased and I shipped the item the buyer said that he had purchased wrong item and I should cancel shipment. I explained it was already shipped to which he replied he won't accept the shipment.
He apparently was not able to reject the shipment.
He then emailed me the item doesn't work. I asked him what is the problem. No answer. I asked him how he tested it (this is networking equipment which is very involved to test). No answer.
He then filed a request for return.
The request was accepted. I appealed and that was rejected.
Later on I called again and pointed to the conversation in which the buyer admits he bought the wrong item and needs to cancel.
I also pointed out that he was alleging non-working condition based on a superficial cosmetic defect. Pointed out I received and retested the item and it worked just as well as when I had shipped it.
They agreed with me and advised I would get refund for the shipping costs.
I never received anything. I called multiple times in the next few weeks but still nothing.
This is now over 4 weeks of back and forth. I have lost all faith in ebay.

If I could put zero stars I would. Customer service caters to the sellers and does nothing for the buyers. I ordered a controller on december 18th it was supposed to be delivered dec.23. To this day it has not arrived I have opened numerous tickets for not receiving this item. The seller co continually told me to be patient. Well it has been a month since I purchased it. Now customer service is giving them till the 18th before they will even step in. They won't fix it by the 18th they have already had a month to do so. This is outrageous!!! I have asked numerous times for my money back. Customer service sucks!! The seller hasnt contacted me since December 24th. I'm done with ebay and y'alls BS!!!

eBay's customer service is the worst I have ever experienced. Each rep depending on what fraction of the oversees customer department you reach. I have been told that policies have been changed but not available to us because it is internally. Any changes that are made by eBay that affects protocols that involve listings, buyers and or sellers should be made available to us.

All a eBay buyer has to do is claim that the item is fake and they automatically are allowed to return the item. If the item is returned not in the same condition and is forced to it the lost. eBay should be asking the buyer to prove the item is fake, just how sellers are ask to prove the item is real by showing proof of purchase.

Someone else should start a company that can take eBay out of business, as long as that other company can provide better service then eBay, as well as listing prices, final value fees etc.

So I sold a tablet to a troll in December 2019. I sold this tablet as is no refund, yet the troll desided to open a return claim over 2 weeks after recieving it. After a lot of back and forth the buyer on December 15th says they are sending it back. I responded. I asked for tracking info. But never got a response.
On January 4th 2020 I get a message from the troll asking if I got the tablet. I didn't even know it was sent since said troll never provided information or asked for my return address.
The troll then shows tracking information for a delivery on December 16th 2019, however the troll didn't send it to my primary address. So she sent it to my old address and now I don't have the tablet. Ebay refunded it money without a proper investigation and their non English speaking outsourced customer service said it was my fault for having 2 addresses even though the first is listed as primary.
How is it fair I am out money and my item? Oh yes and I was called a bitch by the buyer even though she knows what she did.
Ebay supports the buyers even though I pay fees as a seller. what a joke.

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It's been more then 4 months, since i started to complain about problem with ebay.I use to have conversation with more then dozen of technical support people, managers, supervisors etc.so far i have not received 1 answer that i expect from such a giant company as Ebay.
The problem is still there and nobody promised to fix it.
The ebay have an option for buyers to make an offer to seller,So this option is not working on my side.I have many complains from buyers ,that they are unable to make me any offers and this is was my main source of income.I did send all information requested from your people but nothing has been changed.So ,i continue to paid for product i have posted long time ago, in the range of $800 - $900 per months and not able to received any offers.I provide to eBay tech team all information they requested and so far the last answer for me was"We will not be able to fix this "bug" in the next months.I lost great amount of my regular customers, and not making any money, already using my personal money to paid for posting which i have for long time.I strongly believe that i have to be reimburse for my loses and someone from high management need to be involved to fix this problem.I'm currently holding product which i purchased specially for Ebay (more then $10.000 invested)but not want to post it and lose even more money.Please answer my questions and do something.The situation is really bad.I been Ebay seller since 2008 and spend thousands dollars ,so i hope the problem will be fixed.My ebay store is dynamic_dvd_salls.

I'd put less than one star, but I can't.

I've been unable to list anything on Ebay since 9/4/19. I've called repeatedly, only to be told, "it's a know bug and our engineers are working on it" or "it's a known glitch and our technicians are working on it" or "you've been added to the list of numbers that are affected".

I can't believe the IT people at Ebay still have jobs. They can't fix a 'glitch' in their system in 2 weeks?

3 separate orders I made 1 on July 5th 2 on July 18th. I'm a new customer. So when it said 10% off. I thought I'd get 10% off. Period. Then 10 minutes after my 3rd order I see I have to type in a code " fun tan" I called customer service ( which I had been trying to figure out for a week on another issue, I finally gave up on) so I called them and they would not do a thing. It's eBay's promotion not the sellers but they wanted me to cancel my orders with the sellers permission, wait for my refund, and reorder. What a joke. A $9 total discount could just have been credited to my account or the 2 orders I had just made could have still been adjusted. And a credit for the 1st. Instead they lost a customer. And to think I was going to open a sellers account for my beautiful handmade quilts.

I want to know why my account was suspended I payed for everything I ever got off yous I’ve my PayPal account to prove it I don’t sell I just buy so I have the right to know what’s going on because my name seems to be blackened for some reason of which I do not know

Ordered lacome.miracle cushion on June 22 to be delivered on June 28 item not received conctacted post office per tracking number.item returned to sender contacted eba y on July 28case was open .customer rep if not resolved.by.july.11 spoke to very rude rep on July 11 and
And was told by her i should take.some initiative and get tracking # from post office which I had already done she went to cousel.me about what is fair and that package had been delivered which.it and eba y could.not refund.my account.which.means i.paying for something I did not receive plus speaking.to.a very rude argumentative confrontational

Young woman that needs to learn how to talk to people will never order from eba y again could have got the item from Amazon cheaper anyway.and no rude customer service rep

I've been having an issue since June 13th of receiving my refund as I notified EBay and PayPal not to credit funds back to my funding source, which was card and bank account that no longer was active. I've been given the run around about receiving my refund to the point of even being told to wait more days. EBay PayPal and the bank are sending me back and forth pointing fingers and I want my money to be traced and also accredited back to me as I deserve. I am about to contact both PayPal and EBay corporate offices and file a police report and gather evidence of my classes for court if need be as a final resolution. I'm a poor single mother who has done business with EBay and PayPal for over 7 years and I trusted you all witht business only to be going through hell .
A reference number to pull up this case is available upon contact, and when you pull up this case you can see I have called several times, as I have PayPal too...even got us on a 3 way conference call to try to resolve to no avail. I understand the situation is complex however it shouldn't be this hard to resolve, I feel there's either possible fraud, or you just have lazy improperly trained customer service representatives. I will not rest excercizing all of my rights to get my refund, it's not difficult to see that the money was never received although sent out.

I ordered 5 items from eBay, never received even the latest I was promised is April 24, 2019. Order placed on February 2, 2019. Item description: women girls summer sun hat beach foldable roll up wide. Sky color: sky blue. Item price $17.60. Item ID : 202014023506. Seller: mallcareyou ( 2613). Please , help me out. Thank you. Ludmila.

Dreadful... Jenna at eBay just notified me that as a buyer we must have free returns or we have no recourse against a buyer if they want to return an item. The buyer returns a bag of seed to me that they opened and took over a pound of seed out. Jenna explains that this doesn't matter. As I explained, it's not about the money but rather that eBay allows this type of actions or do they just automate a response namely a return. SO DISAPPOINTING. Time to look at my options.

My experience with eBay customer care as well as a Supervisor in the Money Back Guarantee department was the absolute worst. I work in customer care so I understand the job. This was my first time ever getting loud or upset. I filed a claim for an item I didn’t receive on May 1st. The gentleman I spoke with was very nice and showed much concern. He opened a case and advised me to wait for the seller to contact me. If the seller and myself can’t agree on a resolution to call back in 3 business day and he would issue a refund. I called back today and was told they cannot give me my money back until I get a police report and they would give me 10 days. At that point I asked for a supervisor due to being given misinformation on May 1st. If I needed a police report why didn’t he tell me that initially????? The supervisor overtalked me and cut me off and talked to me as if I was lying. The police report wasn’t a problem I would’ve liked to known that upfront and it would’ve been taken care of. Instead I’m given the run around, my time was wasted and I’m without my money or my order. The customer service for this company dropped the ball and refused to make it right. I will never do business with this company again.

I ordered a item from goodtop.165 I didn't receive anything yet to my house it was said that the item was delivered but I didn't receive my item they stop communicating to resolve this issue I would like to get a refund or get the item that I paid for they are giving me a hard time to resolve this issue

The seller should be banned from eBay.

Seller misrepresents product. Listing fails to make very clear that the product is "initlal" (starter) ink cartidges, intended to last just a few days, supplied with the EPSON printer -- and *marked by Epson as "Not for retail sale"*. These have a far smaller quantity ink than "regular" ink cartridges.

ozso-mart
User ID ozso-mart (Feedback score 589)
97.8% positive Feedback
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Based in Australia, ozso-mart has been an eBay member since 27 Jan, 2012
This guy bis a rip off merchant had discount code on listing now will not honor it AVOID THIS CHINESE WANKER AT ALL COST!!!!!!!!!!!!!!!!!!!!!!!!!!!

I tried to buy off craigslist in Toledo ohio,and the lady told I would have to go through ebay,she gave me there # and I called them and was told I could only use ebay gift cards,so I purchased I 500 at dollar general and 4 -500 at riteaid in Toledo. called back and gave them the card codes, and found out it was a scam,called ebay support with in the hour, and reported I gave him the card codes and was told he would stop the cards and investagate , Monday I sent copies of gift cards and receipts, called 2 days later and was told 1 card was cashed I would get a refund on the other 4 cards, this last sunday ebay support said the investigation is over and no refund,i reported it to Toledo ohio police, and said they would investagate it, if these cards where blocked how come the cards are showing 0 balance?

I bought a ego 16 inch 56 volt li-ion cordless chain saw. ITEM 163379897200 $323.00 from e-bay

it was shipped form 8ten19449 (name of the co.) from MI. it was to be a new item unused in and unopen undamaged box. when I received the box had been open and taped up with brown strapping tape it had a label to someone (under the tape) in another state. the box said that there was a 3 year warranty on the battery. On contacting the EGO company after several e-mails that they would not reply to and 2 phone calls . I was told that they would not cover the warranty unless it was bought at HOME DEPOT OR AMAZON EVEN THOUGHT THE BATTERY HAD A DATE of 2017 on the battery. I not sure if any of this is lawful. I do not want the battery in my house if it is defective and don't no what to do with it.
I do no that I will not being buying any more EGO product if is their how they handle their products that are defective.
I suppose that I should only buy thing at Amazon in he future!

I will never use eBay again! RIDICULOUS that with a company as large as yours is no live person to talk!!! I don't care if you are giving stuff away for FREE, I will NEVER use eBay again. The WORST customer service I have ever experienced!! I am willing to pay more in the future, even double, before I ever use eBay again. I regret not following my usual practice of ordering on Amazon, and most certainly will in the future. I went to eBay this last time to save a few dollars. I now see how there was a small saving on the item since the seller fraudulently sent me an item of lesser value. It is very clear to me how Amazon has outperformed you for years.

He KNOWINGLY SENT ME THE WRONG ITEM BECAUSE HE (KNOWINGLY) DID NOT EVEN HAVE THE said ITEM I ORDERED IN STOCK. Admittedly I am not sure if that constitutes consumer fraud, but I intend to research as to whether this is consumer fraud: That HE KNOWINGLY DID NOT EVEN HAVE THE SAID ITEM IN STOCK). HE KNOWINGLY SENT ME THE WRONG ITEM. HE KNOWINGLY sent me the wrong item.
HE KNOWINGLY SENT ME THE WRONG ITEM. IT WAS HIS "MISTAKE" and he was simply counting on me not noticing. IT WAS HIS "MISTAKE" AND HE WAS SIMPLY COUNTING ON ME NOT NOTICING. I missed the return window by a few days and he refused a return. After placing a complaint, eBay then merely sent me a form letter with apparently no additional recourse. At best this was poor customer service and all around bad business. THUS, I WILL BE TAKING MY COMPLAINT TO THE NEXT LEVEL since eBay sadly refused to rectify the situation.**.

I am a very sick woman with a multitude of serious health problems and he wouldn't allow for a reasonable accommodation of extending the return period a few days. Of course my cognitive injuries I am suffering from both now and when I placed the order were the major reason I missed the return date by merely a few days.
ALL of the following are documented in my medical records and can be proven by affidavit or in a small claims court:
I am a retired first responder and am suffering from not only POST-TRAUMATIC STRESS DISORDER, chronic,
I also have a TRAUMATIC BRAIN INJURY and
LYMES DISEASE,
Chronic fatigue and
Major depression.
**I WILL BE REPORTING BOTH YOU AND THE SELLER TO THE FEDERAL TRADE COMMISSION AND THE ATTORNEY GENERALS OFFICE. MOST LIKELY YOU WILL END UP IN SMALL CLAIMS COURT. If I do not hear from you in 4-5 business days, I will begin the above filings. In addition to yelp posting, I will also consider local news outlets and social media.

Marianne Dougherty
301-318-1500

I ordered and paid for a designer shower curtain item #263787679845 on 7/28/18. The item took so long to get to me that I had to keep emailing seller Kartska-0 (kha_chm_fpe1zvg) to inquire the whereabouts of my product. I was assured it would be arriving in a few days as it was held up. Against my better judgement, I trusted this explanation. I did not receive the item until 8/27/18. The worst thing was it was not what I had ordered! Horrible mess!! i immediately emailed this Kartska-) person and told them what I got. No response from them. I then contact Ebay complaint department who tells me to mail they will contact the seller and have them send me a return label to return the item. Not even a day later I receive an email from ebay stating the seller WILL NOT send a return label. I was told that I will need to mail it back and then they(ebay) will let me know something. I was shocked! never have I been emotionally raped like Ebay did me. They stood by this thief and extortionist and to date I have not heard from Ebay nor got my money back from them! I have contacted Consumer Affairs and all other media outlets to report the business practices of Ebay! This includes the ATF!

I have attached pictures of the advertised shower curtain, item #263787679845 and the fraudulent item I received from the extorting thief!!!!!
Ebay had better know this is not over! I don't care if it was only $38.98...it was MY HARD EARNED MONEY!!!!
GIVE IT BACK!!!!!

Received goods badly damaged delivered by UK mail what is the next step
Thank you Susan Silcock

I ordered Schwarzkopf hair dye no 79 from 123 hair and beauty, they advertise it as X 3, for £6.62. It came today, I was expecting 1 pack of 3 as it seems to be described, I received only 1 box not 3. I phoned 123 hair and beauty and the girl on the phone said that there is no X 3 on there description, I had it there in front of me but she would not have it. I told her that £6.62 is an extortionate price to pay for 1 dye, as they are only £2.90 each in the shops. I then put the phone down but told her that I would not be ordering anything from them again. They should have their advertisements worded clearer, but then they wouldn't sell anything would they.

A nasty buyer left negative feedback. I called to resolve the issue and eBay ssid they would remove the feedback in a day or so. They did not. I called again and the new rep said that he would not remove the negative. Why two different stories? Btw this buyer keeps his feedback private!!!

I ordered a Swarovski piece on 8/16,it was called the 5th anniversary cake, the piece never arrived

On the 4th of October 2016 I ordered an iPhone 5 it was received 28 Oct 16 from eBay. Which I received, but I have a problem that the phone is not working. It is a CDMA iPhone which is not use in India that was confirmed by Apple customer care. Many times I have called eBay support but their response is to sell not help. I want this replaced.

I am receiving messages about some purchase and cancellation of purchase, I am under the impression that someone is using my email address with their credit card to do so. Can you rectify this situation please and thank you. This is the message I had receive about a purchase. A compensation has automatically been started on your account on October 3, 2016. As our freighting partner not proved pickup of your shipment from the seller within the timelines. We are also confirming with FedEx on pickup confirmation, if you have any inquiry about this reimbursement, please contact our Customer Support. You will be informed via email when refund request is approved. Thank you, eBay Client Help Center.

I am an older, retired person living on a near zero income, and have been utilizing eBay again for the last few months (after over a DECADE of non-use) in order to supplement my income.I was an 'original' user of eBay's website, (back in the late 90's when eBay was half-decent) before the advent of 'outsourcing' and 'automation' ruined it forever. Initially everything was great. I had a 100% positive feedback and dozens & dozens of completed sales.

Unfortunately I had some extremely disappointing experiences with eBay back then (mainly surrounding eBay's lack of support for small-scale sellers - and your tendency to favor the Buyer and the Big-Seller) and because of eBay's lack of support -- out of principle -- decided to leave. Only recently (after hearing from several friends that eBay had improved) I decided to give eBay another try. Things were going quite well. Up until two days ago, when I received a call from an overly-scrutinizing employee whose job it is to search out and find any items that might just violate eBay's 'Policy' and which fit his requirements to 'Remove' from the website.

I had posted a 'whale tooth' for sale. This is a Numbered & Catalogued Specimen from an older person's estate sale and which had been in his possession since the early 1960's. Prior to listing the item, I did read thru eBay's Policy & Rules, and found no sign that my item would not be allowed. This assertion on my part was added by my having found in a 'Completed Items' search, that the exact same item (a whale's tooth) had sold on eBay less than 3 months prior.

Later that same day (many hours after I'd successfully listed it) when I received a call from your overly enthusiastic employee, I confronted him on my research about the item prior to my listing it. I found that it did not violate Ebay policy, as it is not an item "..made from marine mammals.." (it is literally grown by a marine mammal), nor is it an item containing 'Ivory' (as mammal 'teeth' are made from 'Cementum' and 'Dentin'), nor is it an item restricted by any State or Federal Laws. Coupled with the fact that another Whale-Tooth had sold recently on eBay, I was certain that this would not be a problem.

Apparently I was wrong. When I discussed with this individual (your employee) these facts, his response was, "..well, we have to remove it because we can't be sure if it is indeed an older specimen or a newer one." By his logic, you should also not allow any Diamonds to be sold on your website -- because you can't be sure if they are 'conflict diamonds' -- nor should you allow any German Gold from WWII era, as you can't be sure if it contains gold from people's dental-work.

Obviously -- this was a matter of opinion. And (obviously) the individual who decided to interpret eBay 'Policy' in a way which (in his mind) prevented me from selling my whale tooth on your site. Listen, I am not an unreasonable individual. I understand the need for most of the restrictions which eBay has placed on items which can/can't be sold on your website. I would very much like to sell my whale-tooth on your website. It is legal to own, legal to buy & sell, is not regulated by any Federal or State Laws, and it appears as though the only reason you have placed a restriction on it -- is out of supposed 'Political Correctness'.

If eBay were to practice Political Correctness, you would prohibit the sale of all Nazi Memorabilia, Confederate Civil War items, Slave-related items, etc, etc. However, I don't think you want to go there. Unfortunately, if you were to do so -- you would very likely lose members due to your proud exercise of your Political & Small Interest views.

I am proudly a very principled person and I stand by my principles with conviction. I don't believe that it is the job (nor the Goal) of eBay to restrict it's members to operating by its own particular political views. This is why - after receiving this offensive & selectively prejudicial removal of my listing from your website - I can no longer support nor participate in your attempt to force your own views upon US (your money making members) and have removed my profile.

I am disappointed in eBay -- for the second time -- and I am unlikely to return again, ever. If -- However -- in eBay's limited wisdom you should choose to contact me; and if you are willing to reconsider your position on the sale of my item on your website (just like the previous individual did - apparently without incident); perhaps along with an apology for the misunderstanding; I would consider allowing you to reinstate my eBay profile and re-join the community.

If not, I will have no other choice than to remain off eBay, and far away from your politically statement and myopic restrictions. If not, I will become one of your greatest detractors.

I purchased an iPad mini on eBay that said it was refurbished and "checked" (what ever that means). It came in the mail earlier than expected (3-4 days) and the screen soon began to glitch. I paid $140 for this iPad I thought had no problems at all except for a minor dent as listed in the buying contingencies. I was excited to use this iPad for work and all hopes were dashed when the screen began having difficulties. I hope the eBay seller can do some serious explaining for the obvious problem on this iPad mini.

This is one of two complaints. I wish to speak directly with an e-bay representative on a matter of importance. Your automated responses are inappropriate for the information I require. I have spent over an hour in a frustrating and failed attempt to discuss an issue with an actual person. I do not wish to be put in touch with e-bay community; I do not wish to wade through countless multiple automated responses. I wish to speak to a representative of the company. Please contact me or provide me with a direct line (not one where I am kept waiting for ages). If the above star system went from 0 to 5, my evaluation would be 0.

I was over charged for fed ex express saver one rate which is a flat rate for fed. ex I contacted ebay and they said they would look into it. the messaged me said I was correct and they issued me a credit. But the my balance for my invoice never went down. I called everyday to get help and I was told each and every time that they are working on it. I paid my bill and I got my march invoice and my account has been placed on hold for non payment. my march bill is $363. but the invoice says I only need to pay $333.00 my February payments and credits added up to more than what my bill was so for the month of February I had a credit of $30.00 therefore making my march bill $30.00 less. my march invoice isn't due till April 15 2016 so how can I be on hold for non payment of an invoice that isn't even due yet.

I can't sell or buy anything I am losing money and being charged a late fee for a bill that isn't do. I call everyday and no one can help me. the calls are all routed to India and let me tell you they do not know what they are doing over there because I have to educate them on eBay policies. one rep did not even know anything about fed ex. I told her to please transfer me to the right department she said you have the right dept. but I still don't know how to file a report about how to help you I know you are not past due but what do you want me to do about it? I told her never mind I will just call tomorrow and hopefully get an American who knows how to do their job.

I have been calling the eBay customer service phone number every day since march 5th. these people have brought me to tears because I get so upset that no one will help me and that they promise to then nothing happens. I hate ebay now I am staying with etsy but as for now I have to pay the march invoice but how can I when I can't make money they set me up to fail.

I bought a re-manufactured alternator listed as a brand name type, from seller Pyramid. It was a spray painted junkyard part, with fake-o stickers.The re-manufacturer they claimed it was from confirmed it wasn't theirs. eBay made me mail it back to the crooks to get a refund, and ignored their brazen fraud. And the many other counterfeit car parts I found and notified them of. Most from California, because of unlikeliness of someone looking for cheap car parts going out that far to file fraud complaints or hunting them down to beat the crap out of them.

A lot, maybe 50% of what is on eBay is flat out garbage, ruined, faked, overpriced, etc. There are good deals, but eBay favors crooks. They hold transaction money for several weeks, and that earns interest while they have it. Crooks get money in their hands. They don't care what direction it goes in, refunding for a crooked deal,or into the sellers hand for a valid sale. As long as they get to hold it and have a large pool of cash in limbo. They also run the eBay-paypal scam where each charges a fee. There are, or were the same company. They had to break up. And in selling electronics a lot of people get scammed.

I have returned an item bought from ebay asking for refund of money on September 15th. Same day i got a mail confirming that claim is closed. But even after weeks when there was no reply from eBay i called them to ask the status. They told Demand Draft is in hold due to improper address. I provided my full address. But even after 1 and half months also i didn't receive any update or DD. But even if i call to ebay customer service there is no proper response, and everyone will tell its under process. I am not understanding if they have processed the DD how can i believe its taking more than 2 months to reach me? And to ask same i used chat option from ebay. But service people left the chat in between without any proper response. Is that what ebay customer service has been taught? I was told they have a "money back" promise for their shoppers? But I guess that is a lie too.

My eBay account was un-linked from my PayPal account! I have been on the phone three hrs and talked to 15 different customer service reps at Paypal and eBay both. I'm on 16 now different employees now with no end in sight. Can anyone help me out? Has someone hacked my account? With how much money I spent the service is unreal.

The buyer of my sweatshirt claims it is not authentic. - ok, so she doesn't like it, I say it is authentic. I paid to ship it to her, FREE SHIPPING to her. Now why in gods name do I have to pay her to ship it back to me? If she doesn't like it or thinks it is not authentic then fine. But her stake in the transaction is she pays to send it back to me. I pay - she pays 50/50. This is a scam.

been member here since apx. 2001 - received email last month that one of my listings were canceled for policy violations - item was a rifle muzzle brake - 6 + phone calls 3 with supervisors ? - at the time of listing there were over 1,300 of like + similar items for sale + over 400 in sold listings ( currently over 2.270 for sale ) - explained to supervisors + provided listing #'s - was told that they would review + that i must call back to find determination ( would not email ) - now probably over 3 hours on phone - called back + was told that my listing was a violation , in that phone call i provided them with multiple firearm receivers for sale that are a definite violation of both ebay , federal , + most state laws - all of those listings were completed + i reported 8 others to them via report this item - none were canceled - still more are listed currently - does any body at ebay have a working knowledge of their own policy + firearms laws - total frustration - then i was told that it was an assault weapons part , it was not ! - total frustration in dealing with ebay + clueless administrators + supervisors !

I noticed that eBay is one of many places that the confederate flag is no longer sold. You may notice that because of this eBay will be one of many places I refuse to spend my hard earned southern money. If these changes please contact me and I will be pleased to do business with eBay again. But in the mean time this is good bye!

Absolutely ridiculous! Their program does not erase the last shipping address and return to the customers shipping address; therefore, if you mail a gift to a friend and then later order something for yourself, the item goes to the friend, not to you. I was in the systems business for 39 years and told them in December they needed to change their system.

Recently, I order an item for myself and instead of going to my shipping address, it went to a friend for whom I had sent a juicer about a month earlier. Customer service in eBay on the phone told me I had to contact the shipping company to resolve the matter. Can you believe that? eBay is out of control!

I have ordered 8 Items on eBay since January 2015 and have only received 3 of these items. I have tried contacting eBay and seller several times with no avail.

I am currently living in China but I do not speak Chinese, so I had to use Ebay as a guest so as I could order in English which was suggested by an eBay member. I have only received 3 items and 5 items have never been received. I contacted sellers through email and they said I would need to be a member to receive a refund because I would have to accept insurance file claim on Ebay.

I then contacted Ebay on several different occasions over the last 2 months to receive a user name Id to get a refund or for them to do it on my behalf but they never solved issue and then closed the email address I had to contact with them.
It is a joke at this stage to be honest and I can't contact ebay from China on any given phone numbers and they have now closed to email account.

I have bought several items over the years from Ebay. I don't know how to contact Ebay from here? I suppose I am just out of pocket now. I will not be shopping on Ebay in the future.

Well I bid on something and seller agreed. She said her account was compromised with her checking account on eBay, and she needed a money order or check. I sent a money order, and she received it. I waited almost 2weeks and I sent her a nasty message wondering where my item was. She said she had a death in family and would send it. I never receive it. The worst part is she filed a complaint on me. It said I never paid for it but I did.

She said she received it and since she won her complaint, she would mail the money order back. Still no word after over a week. This has gone over a month now...I have a copy of money order an all the emails. I feel like I was scammed. I'm pissed about it,,,,then she tell me to not email here again or she report me to eBay,,,,she got the item and my money and won her case supposedly for me not paying here!!!

I was a seller on E-Bay since 1999,with over 3,300 feed backs.They permantely suspended me,because I did not give all the buyers tracking numbers,I have not been able to get back on for the last 16 months.I thought that was pretty picky to do for a good seller like me, I want to get back on,Any help out there on what to do?

I was sent the wrong color glasses and am told by seller he has no more. I even sent him a picture of the glasses. I should not have to pay for returning something I did not order. He says he has no more of this color and I can pick something else for free but there are no more cat eye glasses in lavender. So no I am out $8.00. More so, he sent the wrong color and that's fraud in my opinion...never again can I trust shopping ebay.

I ordered a tailgate fro from an EBAY seller. He said that it was in great shape but had a small dent. I paid $350 for the tailgate & $120 for shipping. He used UPS. When I received it, I opened the carton that it was packed in. It looked as though it had been packed well. I was not happy to see the damages that I found. The sides are bent, there is about a 3 in dent below the handle, & other dents in the outside painted panel. I took it to my body shop & was told that it would cost more to repair than to replace with a new tailgate. I have photos of the damaged tailgate to support my claim. I've tried numerous attempts to get the seller to refund my money. He has been persistent to say that it was in good shape as he had claimed in his selling info. He has offered me $100 up until today & he said that the best he could do is refund $150. That is no good. I've sent Ebay a message several days ago but have not heard anything. I would like a full refund. I paid for it thru PayPal. What is my next step to my resolve?