2013 jcpenney customer complaint department
Submit your jcpenney complaint for free online...
2013 jcpenney reviews, issues and complaints
2013 jcpenney customer complaint department
Submit your jcpenney complaint for free online...
30
Apr 13
Hate the JCPenny Store Changes
I am now 59 yeara old and have been shopping @JC Pennys since was a teenager in high school. Was always the place to go for school wear or dress clothes for any occasion down to belts,socks,cufflinks or ...
21
Apr 13
JC Penny Rude sales women wouldn’t open door and ignored me
I am 7 months pregnant and experiencing a lot of back pain, which limits my ability to walk far distances. My husband and I were leaving the Quakerbridge Mall in West Windsor, NJ. Our car was parked ...
13
Apr 13
JCP Daytona Beach, FL No Product or Service
I went to your Daytona Beach, FL store yesterday (4.13.2013) to get another drapery set-up (rod and curtains) and three new sets of towels after receiving emails on specials for the home and an email coupon ...
12
Apr 13
JC Penny department store changes I don’t like
I have been a JC Penney's customer for over 45 years and enjoyed the wonderful selections and variety of products they offered. I spend a lot of money at the Rapid City, Sd store and Christmas was always ...
08
Apr 13
Jc Penney firing the CEO
The latest look of JC Penney has been the best look for them in years! The CEO had a vision and it was a good one. The prices were great and the stores were laid out wonderfully. My daughters and I ...
01
Apr 13
Jc penny scam everyday low price sales
Every day low price ? Not true. I used to shop at this store all the time . I had a jc credit card with a pretty good amount o spending money. I was a costumer for probably 5-6 years. But after the new ...
17
Feb 13
Jcpenney Complaint: Problems with Kids haircut
I took my 6 year old son to the salon at JC Penny, Tukwila, Wa, on Sunday February 17, 2013 for a haircut. I was under the impression that your store was offering the free haircuts for kids every Sunday. ...
30
Jan 13
JCPenney Store ad is deceiving advertising
I am visiting Poughkeepsie, NY for my mothers birthday and went to the store to purchase a piece of Jewelery. The brochure atated the sale was dec 30 to xxx. Dec 30th bing today I thought I would get the ...
23
Jan 13
Jcpenney Catalog Complaint: Online Catalog is Terrible
This has happened several times. I went online and looked at the clothes, which were said to be in stock and available. But, when I put those items in to my bag, I was told that they were not available. ...
22
Jan 13
Jcpenney Corporate Complaint: Bad Faith Practices
In early Oct online order arrived with security tag attached.Had to go to local store for removal..Later .Received 6 coupons of 10$ each.Upon usage was told that had been used earlier ..upon trying to ...
22
Jan 13
Jcpenney Complaint: Salon Issues
I visited the JCPenney Salon in Fredericksburg, VA on December 28th, 2012. I called 2 weeks ahead and scheduled a cut and color. When I arrived 15 minutes early I was told to have a seat and someone would ...
19
Jan 13
Jcpenney Jeans Complaint: Jeans tore after purchasing
I purchased 2 pair of Arizona jeans in August 2012 and 1 pair in September 2012 and all of them have ripped near the back pocket. The first pair tore about 1 week after purchasing them, the second pair ...
19
Jan 13
Jcpenney Shipping Complaint: Shipping Problems with Order
I placed an order on December 13 for my children's Christmas. After checking Track my order on the website several times and not seeing that my order had been shipped I contacted customer service on ...
19
Jan 13
Jcpenney Hair Salon Complaint: Salon Products
Yesterday (01/18/2013) @ approximately 4:00pm I entered into Lake Jackson JCP Salon to purchase my usual Redkin products. I attempted to purchase 2/10.1 oz bottles of redkin shampoo, 2 bottles of 8.5 ...
15
Jan 13
File a Jcpenney Complaint: Employee Very Rude
I have been shopping at JC penneys for a long time. I came into the Silverdale Washington store on Friday 1/11/2013 about approx. 11 a.m.ish?? I had just purchased a dress and was looking for some shoes ...
10
Jan 13
Jcpenney Watch Complaint: damaged ladies watch issues
el dia 1/09/2013 lleve mi reloj a la tienda jcp localisada en el crossgate mall en120 washington ave ext.40 albany,ny,para reeplaso de bateria,la sup.de nombre lisa tomo el reloj le reeplaso la bateria ...
10
Jan 13
Jcpenney Complaint: No phone call to pick up merchandise in store
I ordered a pair of boots on 12/27/12 in store. The sales clerk ordered them on line for me and told me it would be 4 to 7 days. She said I would be called when they come in. As of 1/10/13, I still had ...
09
Jan 13
Jcpenney Salon Complaint: Inefficiencies in Beauty Salon
My stylist works at the JcPenny's Salon in Cedar Hill, TX. She is very good, no complaints on her service. However, I am very concerned that every other Sunday, there is rarely a receptionist checking ...
08
Jan 13
Jcpenney Complaint: out of stock of items i need to buy
Hello, I have been trying to order a lot of valances thru jcpenney internet since begging of december and i wasnt aware that they have been out of stock until i called customer service and they informed ...
07
Jan 13
Jcpenney Complaint Letter: Bad customer service by JCP
I came to JCPenney to buy a purse. I didn't really see any in the purse department that would be suitable for me. Walking through the store, I saw several purses on the display shelf that I wanted to look ...
05
Jan 13
Jcpenney Complaint: Clearance items for sale at JCPenney
First off let me say the JcPenny penny's is my favorite store to shop.
On 1/4/2013 I went in to shop and found some great deals on some dresses for the unbelievable price of six dollar. I was going to ...
31
Dec 12
Jcpenney Corporate Complaint: Fathead mural defective product
Hello -
I sent the below email to Fatheads about the product I purchased through JCPenney and they have told me I have to go through you in order for them to correct the situation.
Please read the below ...
31
Dec 12
Jcpenney.com/Christmas: Invalid buttons not working for me
Hello, I loved the buttons. My grandchildren will love them too! The promotion did get me into the store, more than I have been in, for a while. The numbers were a little hard to read, but I have a ...
30
Dec 12
Jcpenney Complaint: Missing Christmas Button Certificates
Dear Sir, I enjoyed your Christmas Button Promotion. It was a real nice promotion for your customers. But unfourtnately I am missing Five Certificates (Two - Ten Dollars and Three - Five Dollars) I sent ...
30
Dec 12
Jcpenney Photo Dept Complaint: Late Appointment for Pictures
I have been a customer of jcpenney's for many years but I have never in my life had bad customer service as yesterday. Had an appointment for pictures and there was no greetings and it took the person ...
30
Dec 12
Jcpenney Buttons Complaints: No One Has Contacted Me
I had 2 buttons that was a winner of $10, when this promotion started. It stated that I will recd my $10 in 48 hours. I didn't recd it and called customer service and they took info and said, someone will ...
30
Dec 12
Jcpenney Complaint: Liz Claiborne 5 pocket black jeans
I bought a pair of Liz Claiborne 5 pocket black jeans. After washing them twice and ironing them they have deep set wrinkles that have turned white. I have never worn them. They look so bad I cannot wear ...
29
Dec 12
Jcpenney Complaint: Christmas Button Codes a Scam
I recently have entered 6 buttons and i have gotten emails back that I have won three. so i claimed them. I got one back and the next day the other. But after more than 48 hours i have not gotten the ...
28
Dec 12
Jcpenney Complaint: Button reward never sent by email
Hello I had received four button during your little button rewards game. these are the codes I entered tt2dwkn, uwt3htg, mvyffqn, za4y5n3 one of these button was a winner of a $10 dollar gift card not ...
28
Dec 12
Jcpenney Complaint: Button Game Codes Can’t Redeem Online
On Christmas eve I entered my last 2 buttons, they were both winners, both were $5.oo certificates, I have NOT yet recieved my email giving me my certificate codes to purchase anything. I DO no that December ...
Common questions about jcpenney in 2013
- What is the official jcpenney complaints number?
- How can I file a complaint with jcpenney online in 2013?
- What is the executive jcpenney email address for complaints?
- How can I write a good jcpenney complaint letter?
- Should I file a complaint with jcpenney corporate headquarters?
- Does jcpenney have a hotline I can call with problems?