Customer Complaints Department, Scams, and Reviews

My hometown of Oak Grove, LA just recently had a new McDonalds open. Everyone was very excited about this since we needed something like McDonalds in our hometown. But……..this particular McDonalds is loosing business each and every day due to the slowness of the staff preparing our orders. We have two seperate window areas to place your order yet only one window to pay as well as receive your order. Yesterday I sat in line in the same exact location for nearly 15 minutes before ever making it to the order place location. I as well as many others got out of line and went to other places to eat due to their slowness.

I have to say I never thought McDonald’s was this bad of a restaurant but turns out it is. I watched a video one time in health class called ” Super Size Me”. It was really interesting to know that McDonald’s had or did so many things. Before 2011, in about 2004 and time before that McDonald’s employees asked customers would they like to super size their meals, and response most people said “yes” which caused a lot of obesity.

McDonalds in Augusta, GA on Deans Bridge Road. I am tired of my orders being filled incorrect. Examples: If I order a plain cheese burger, that doesn’t mean that I don’t want cheese on the burger because I didn’t order a hamburger. When I order the #4 two cheese burger meal with mayo and ketchup that means that I want them both prepared the same, not one with pickles, mustard, etc. and the other one with mayo and ketchup with mayo all over the top of the buns and under the buns. (SLOPPY!!!) When I order a fish sandwich that’s exactly what I mean not a chicken sandwich.

I will never go back to the McDonalds on 701 w spring creek I was surprised at their nonlack of knowledge of your food and drink the people or teens that work ther are not very. Professional tere help made me feel very Intense. I asked. Them to make me a flappe instead of the drink with my fish combo. The employees did not know what I wanted did not know how to fix it did not know what I was talking about 3 times they fixed different drinks until they finally came to the right one my fries were cold I would not recommend this McDonald’s to my family or friends I felt very upset when I left there drivethu.

Comment: Very disappointed with the food and lack of service. At appox. 1:10pm we ordered 2 angus muhsr&swis meals. When we got to the cashier window, we were told that there would be a wait for the mushrooms and cheese. I asked how long and was told appox.5min. I asked the cashier why wasn’t I told by the order taker that there would be a delay. I was told that this info had been given to the order taker but she failed to pass it on. Had I been told about the delay I would have changed my order. Having waited out front of McDonalds for a little over 5 min, the order finally came.

I live 7 miles from McDonald’s store #7020 at 300 N. 193rd E. ave in Catoosa ok. Right next to the hard rock casino. I have been going there for years but since McDonald is next to the casino their service and attitude and their help has gone way down hill. I stopped by there tonight after donating my time to hometown Halloween in Catoosa to hand out candy & man a game that I brought for the great kids in Catoosa. The last time I went to McDonald’s I ordered 2 jalapeño mcchickens which they charged me for but only gave me regular mcchickens. I swore I wouldn’t go back to this McDonald again.

Breakfast time at McD’s yesterday with the family. Three young girls and my lovely wife. It was COLD………….outside. It became apparent in a few minutes……this place was as COLD as outside. Not really…………but if I had a temperature gage……I would guess at around 63-65. No one in the place had their coats off. Our daughters were complaining (one daughter has a cold or something…….not feeling well). I decided to check with the management (my lovely wife was not going to let this go) and now comes the reply to my compaint. “We can’t do anything about it”. OK. Didn’t know what that meant .but I did repeat it to the family.

Hi I’m complaining about the young girl manager at macdonalds in Midland WA 6056. It’s Saturday the 29th at 3.00pm. She was not only rude to myself & my cousin by basically throwing our food at us not placing in a bag & wen I asked for a bag she grunted & complained. There was Also an older gentlemen that had been waiting for his fries & he questioned her & she Rudely & very loudly made a it clear she had already given them to him…. Which clearly he hadn’t!!! It was given to a lady not him. My Cousin went and spoke to the manager & she was carrying on & I’m sorry if she cannot serve customers in the right way then she shouldn’t be a manager…

I went to the drive-thru at a 24 hr franchise of which was after hours and purchased a Big mac, just a burger, no fries or soda. I then asked if I could get an extra sachet of tomato sauce. The reply I received was “you can only get if you buy fries with your burger”. That reply just made me furious enough to almost throw the burger back at them. What if I ordered in and got sauce from a dispenser? If I like sauce on my burger then I do, I don’t have to purchase fries in order to obtain some extra sauce to go with my burger. This is ridiculous and this is not the first time I’ve had incidents with this particular franchise…..

On numerous occasions I have stopped in to McDonalds in Big Stone Gap, Virginia – for some unforseen reason, they NEVER can get the “Iced Mocha” right. They try to give me iced coffee (numerous times) and this morning was certainly no exception. I stopped for my office and ordered the “iced mocha” with my gut telling me not to. Of course, I pulled to the window and the young lady was making it – i watched her put “iced coffee” from the container into my cup. When the opened the window, I asked her about the whipped cream – she was absolutely stunned and had no idea that they put that in there.

I visited McDonalds around 8pm in 1351 South University Drive, Plantation Florida is the nastiest dirtiest crappy smelly store I ever seen. It smells soo nasty by the machines and flies all over the catchup and over the soda machine, no trays available for customers or napkins. The floor wet and dirty tables and bad attitude when I told the employee about it telling me it is not his job. This is not the first time it is like that and I’ve seen other people laughing and complaining. I was about to throw up my food and I just had to throw the rest of it. yakkiii

Please be advised Mcdonalds store located on 31-46 21street Long Island City, NY 11106. Is the worst Mcdonalds ever. The Ice Cream machine seems to break down every night at about 9pm. I have visited this location five different times in a two weeks time frame. I would like an investigation done. There is no way that a machine breaks down that many times. I am very pissed off becuase today, I went in at about 9:23pm and the CSR stated the machine was broken again, really. This sound like crap. I expect that this location to fix the problem. My next step will not be to contact your website.

On 13th of September,at time 10.21pm at night.i was make a call to McDonald to order delivered (Fried chicken for two (2) set,double cheese burger for one (1) set,MC chicken for one (1) set,and the toy of SMURFS for four (4),AND i was triple confirm with the person who are take order for me that i want the 4 SMURFS TOYS is ONE(1) OF THE GIRLS DESIGN,ONE(1)IS THE RED CAP SMURFS(also mentioned that name call “papa”),AND OTHERS TWO(2)DESIGN WANT OTHERS DIFFERENT TYPE’S SMURFS!!!!!!!!!ALL my order,the person who are taking my order also confirm with me for all my order and telling me that need to wait around 45minutes.

I took my little granddaughter to McDonlads for lunch and there was a mentally challenged lady in there working and she was upsetting the customers. My little girl asked to leave because she was scared of her. The lady was talking to herself and looking out the window and making wierd sounds and gestures. It was very upsetting. With so many people needing jobs why don’t they hire people that are qualified for the jobs? I realize they get a tax break but the rest of us have to suffer. We left the restaurant and the lunch was suppose to be enjorible for us but turned out to not be so!