Contact Microsoft Skype Corporate

strated setting up account for family use and first thing that greeted me was a pervert asking to join and showing his genital area in his photo name Perez . Not something I want to show family. Think I will try zoom. Very poor! Was looking forward to using skype but no way with this happening.

I have lost my Skype unlimited europe subscription due to my credit card refusing the annual payment on 6th November. They told me that it is due to there being a lot of fraud with Skype payments.It was nothing at all to do with my own credit card. Because I didn’t check my emails for just a couple of days, you cancelled my subscription. I am now being treated as a new customer and being asked to pay well more than double the amount I usually pay.

I have had a subscription for years and this now counts for nothing. This is really unfair treatment. TWO days’ notice before cancelling my account when there has never ever been a problem before with my payments is ridiculous.

Mastercard say the problem is with Skype not me.

October 23, 2016, I paid Skype for a year subscription of my Skype number it has not been activated, and I have tried for the last week to get it activated to no avail. Today I have spent the last two hours with Microsoft customer service hopelessly to find a solution, they have repeatedly tried to connect me, however the calls were dropped each and every time. I cannot and should not be expected to take any more time from my important schedule to remedy this problem. So I am respectfully requesting the Skype corporate office to please resolve this matter immediately as all I done is prepay for a service with Microsoft that I am not receiving.

I just signed for service with Skype. I gave all the info needed to sign me up, including the Martercard number where the payments would be taken out of. When I tried the service I was asked to supply credit card information. The same info I supplied earlier.The $20.00 I put into my account was suddenly gone. I would really like an explanation of this mistake. And please,don't apologize, just tell me that the money is there.

I have requested an account activation from support but they keep ignoring me. All I've heard is this...

"Thank you for contacting Skype. I’ve carefully reviewed your account details and information provided in the form. After a thorough analysis, I’m sorry to say that you did not pass verification. We at Skype value the security of your account very highly and since I’m not able to verify your identity, I cannot investigate further or make changes on the account. You can give it another try if you’d like to change your answers to the verification questions."

I have just noticed 8 different charges for Skype on my bank account. These payments were taken without my knowledge and is money that I cannot afford to lose from my account. I would like this money reimbursing to my account ASAP. Please advise what action you will take immediately or if anyone has their contact information.

I have been trying to cancel my recurring charge for a Skype phone number, why would I need so many Skype numbers, there appears no way to easily cancel these charges only to subscribe further. I repeat I want to cancel these charges as I do not use Skype numbers.

"Please be reminded that one month subscription is only eligible for a refund within 1-month from purchase. Three-month and twelve-month subscriptions will respectively expire within 3 and 12 months from the date of purchase. Also, used subscription are not subject for refund." You never complied with my request for unsubscribe made properly the same day of such subscription. On that basis you suppose to give me full refund (three months). Otherwise you do not apply you own rules. Moreover, every month after I renewed my request without success I sent you the following that you simply ignored. Here is the same email I sent you each time. The same day I requested to unsubscribe and since I never used Skype supports such as calling to anybody. Even though my debit card has been debited (account at TD Bank) You are still debiting my account.

I don't know what happened to my Skype account but it dissapeared with all the money I had placed on it but far worse, ALL MY CONTACTS as well. A new site seems to replaced it, with same name, I think but blank of all contacts and money placements. I need it back, PLEASE. I may have lost by now my password. Skype carried on to take money from my bank account, monthly. I phoned my bank Barclays in the UK to stop many payments but at first it did not work. Skype carried on receiving monthly payment until recently. Now I believe all next payments will be refunded. But I have lost money there . Of course as soon as Skype has done the necessary improvements I will be their customer again.

In July I signed to Skype and the same day I sing off. I never used Skype service, and my account at TD Bank has been charged since that day. I am requesting refund and taking my account off of the customer's list. Next I will send my complaint to the corporate office.

Skype blocked my contact list. Numerous form of complaints with no solutions. Long response times with the same redundant forms. Then would not let me log into my account...so now I sit with no Skype, no money, no nothing. Seems the English are finally getting back at us....totally idiots. I asked to be cancelled, unloaded Skype but no reply. Now I get they are sorry and are giving me free calls.....just how do I call and who? How do I get they out of my life. They are still charging my credit cards and I have to options.

Please note that i have skype subscription for 2500 minutes to India. Most of the time call disconnects after 1 min or 2 minutes. Am very disturbed because of this. I have 9 days remaining to complete the 2500 minutes. I am very much disappointed with present service. I tried calling from mobile, PC, through direct mobile data, wifi, dsl line etc. Kindly resolve this issue.

i have been using Skype for over 9 months and had no problems- that is until Skype did an update 4/ t days ago. I do not have a computer only iPad iPhone - tho' the individual I Skype with has The New Windows 10. I feel that this I part of the problem. As his computer since getting the windows update from the 8-10 has given us both problems in getting good picture quality, sound( I've checked the Skype call service and yes I can hear my voice: so it is not On my end. ( I have Internet service through Telescope my service Provider ) and I'll be calling them tomorrow asking them why does it tell me I'm not hooked up to the Internet on Skype when I have never been hooked up never ran into the problems I'm currently experiencing. And if I have and pay for the Internet why does it say I'm not connected?

I am being bothered by constant phone calls re: Skype. I can not understand the man who calls and I don't know what he is talking about. I told him to send me an email so I could understand the phone calls. Or, please have me talk to someone who speaks perfect English. I am being hassled 2 and 3 times a day with phone calls from Skype. Please look into this issue for me. Why are they trying to contact me? Is there a problem that I should know about? I do not use Skype, one day I made the mistake to log on to Skype and see what it was about. Very bad move on my part.

I once tried out Skype a year ago and will not use it again as I was hacked as were some of my contacts, plus I had the ringing bell alert telling me my computer was in trouble and I needed to repair it immediately. It sounded like a scam to me so I googled it and sure enough it was a scam so I said GOODBYE SKYPE. I am sad that I weill no longer being able to communicate with my frineds. I loved MSN. I do not use facebook or and another so I lose and I know you don't care. Thanks for not leaving us a choice and discontinuing MSN.

For me it is far superior to Skype with its emoticons, deleting of history and informing us when friends are on line and lots of colour. YOU GOT IT WRONG THIS TIME and I AM VERY UPSET and ANGRY!! Until you greatly improve SKPYE or return to the MSN formate I personally will not use SKYPE because it sucks as far as I am concerned. Emails with be what I use with my local server. An Unhappy Use To be Customer.