Consumer Complaints Department: Scams Problems and Reviews

I went to pizza hut today with the family. The kids enjoyed their meal and we enjoyed the salad bar too but the bowls were dirty and you could feel food on them, The lady did exchange the bowl but that one also had food on it. Also the pizza that we had was very greasy and I did not feel that it needed that much oil. Also there were two lots of cutlery on our table that had not been cleaned properly and I could not eat from them. Failing all this, The children enjoyed themselves and enjoyed making their icecreams, I hope somebody looks into the cleanliness a little more. Thanks.

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I have been going to Pizza Hut on Range Line Rd. ,in Carmel,IN for some time now ,never having a problem. On 10/9 I went there to order our usual large pizza –with extra cheese and beef ,and was told it would cost more than the $10. I had to pay extra for toppings. I have been getting this deal ever since it started at this location for $10 plus tax. I couldn’t believe this guy had the audacity to say that the Manager said that they have to charge for toppings now for some unknown reason. I was out the door so quick,he just sputtered. FALSE ADVERTISING!! YOU CAN’T SAY ANY LARGE PIZZA, ANY TOPPINGS FOR $10 IN THE COMMERCIALS ANYMORE.

I have without a doubt experienced the worse service ever from Pizza Hut Delivery in the UK. I ordered a pizza online like I often do; the order was placed at 18.50 hours. At 19.35 hours I rang the Pizza Hut where my order was being made to enquire on my delivery and to also ensure they had the correct phone number to call me on. First of all my order could not be found, then I was told it was out with the driver for delivery, the man I spoke to took my home telephone number in case the driver called him to locate the address.

Respected Sir, I was going to PIZZA HUT at coo14b, city centre-II, new town, rajarhat, kolkata with my family. i was given order for 3 items. out of that they place me a bill in which one item named asSIMPLY VEG MIA-PER WAS Rs.215 instead of Rs105.The previou bill pos no t7604, ref no.6050011597, staff -anand, table no.7 amounted of Rs 482, but after asking them they place me a second bill of Rs394. Not only that during festive season of Durga Puja city centre committee issue all customers a discount coupon. also i get a coupon of 15% of PIZZA HUT.

my husband and i ordered the fettucini alfredo from the brooklyn center mn location and within five minutes after placing it, we received a call saying that we needed to go and help a very sick family member. so, we called back to the SAME NUMBER and said that we needed to cancel the order, we were sorry, but we needed to leave. as we were getting ready, there was a knock on the door and it was the delivery person from pizza hut saying what my total was and that our food was here. i said no, we cancelled the order and we didn’t have time to take it and we were sorry.

yesterday on 06/22/11 I oreder a pizza for my family. I told the girl it was for delivery and I paid for the food with my debit card . I was then told the food would be there in about 30-35 mins. One hour passed and still no pizza. My kids were hungry. So my boyfriend called to see waht was taking so long. THey told us the pizza was for pick up…I was wth why would I pay for the pizza before I pick it up??? Just doesnt make sense. So the manger didnt try to apoligize or anything. No discount , no free pizza. Nothing…it pissed me off because we order from there all the time …almost everyday?? the manger didnt care. I will not be giving my business there anymore.

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I live in Richmond Ky, and tonight I took my Family to Piza Hut. It was the worst Night Out Ever. We Ordered 3 $5.00 1 topping Pizza’s. The Pizza Hut Bread Sticks were hard and nasty. They never brung us any refills all the time we was there, the Pasta bowls ( Chicken Parm ) was Nasty. They all had a very bad atitude, and just threw the 2 pizza’s we had them to box for us. They almost hit the floor, and they refused to do anything at all about this stuff. I think I should be able to get my money back because of all these things happening. And I will NEVER go there again to Pizza Hut with my family.

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I just tried to order a pizza from my local Pizza Hut using the special advertisement ANY PIZZA ANY CRUST ANY TOPPING ANY SIZE! I wanted a stuffed crust pizza with pepperoni and extra cheese. The total came to 14.00 without tax. Come to find out the extra cheese and the stuffed crust were extra. I do think that your ad is false and untrue, The statement any style, crust and topping should mean just that! I love Pizza Hut pizza but the false ads are very disappointing. I did not get the pizza.

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Hello, This is K.Srinivasa Bharath from Bangalore India.Currently I am working in Yahoo.I would like to give complaint very late sevice of pizza hut. On May 10th I orderd the pizzas at morning 10:30 to delever it for lunch for 30 people.I asked to delever at after noon 12:30.I thought that it will be deleverd at 12:30 I just waited up to 12:35 and no body call me up.So I called to the pizza hut and asked about my delevery status that time those people told me that still it not prepared yet. I got angry on this because all 30 people are waiting this includes my mangers also.At last those guys deleved the pizza at 1:10 min which 40 minutes late.

I am an instructor at Jubail Industrial College in Jubail Industrial City, Saudi Arabia. It is not uncommon for me to treat my entire class of 38~40 students to an evening of free pizza just for fun in the hope that they can practice and apply all their English knowledge in conversation. Not only do I really love the taste of Domino’s, also the majority of my students prefer Domino’s to Pizza Hut. Anyway, on today, Monday, April 18, 2011 (a special day in that you buy one pizza and get one free as per advert on TV as well as the printed menu) I went to order and pay in advance for pizzas for a new class.

never gonna order from pizza hut again! ordered a pizza and chicken wings from whitsett/magnolia, the girl on the phone didn’t say it’s donna take take 1, 5 hours!!! ok i waited because i understand sometimes you gotta be patient, but when absolutely cold pizza and wings arrived, we had to put it to microwave because it was impossible to eat.  i called again to complain about the problem to pizza hut, and the girl on the phone said she’s gonna give us a credit, so next time we dont need to pay anything. BUT THEY WERE JUST LYING – next time i called, they said they had no any credits left for me and had no idea what i was talking about. nope nope!!!

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We went to our local Pizza Hut, Oberlin KS 67749. Ordered a personal pizza a head of time for our daughter so it would have time to cool. 10 minutes later my husband and I placed our order. The waitress did not take our menus. When we got our salads we waited for a while and had to get up and get our own silverware while I was doing that I took back our menus. My husbands order and our daughters order showed up at the same time. Pizza still too hot for a 3yr old. Then by the time they finished their food we heard the cook say he just put in the pizza rolls (my order)had to wait more 10min for mine to cook. Just got it to go by the time is was done. We did not receive a discount or even an apology. Looks like pizza hut won’t be getting our business for a while.

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Ordered a Spinach Alfredo thin crust pizza last night from pizza hut. This thing that showed up at my door 5o minutes later was absolutely the worst pizza I have ever gotten in my 44 years. First it was cold, so cold that not even the Microwave could save this thing. It tasted like cardboard, absolutely disgusting. I took a bite and ran the rest of the pizza out to the dumpster. I have ordered from pizza hut before and gotten a good pizza but after this I will never order pizza from them again.

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I went online to pizzahut.com and ordered my pizza at 6.30pm and to be delivered in 50 minutes. It’s now 8.30pm still no pizza has arrived, I rang the pizza hut location in Brassall to be told that it has not left the store yet. I have a small child who wants his dinner,and should be in bed already…Please explain why I should ever order anything from Pizza Hut again, period. A company should be able to keep a website up and take track of orders being delivered, or they shouldn’t have a website. I expected to be treated with better customer service, and expected something other than problems from Pizza Hut.

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We order from Pizza Hut quite a lot and have had problems before because they don’t listen properly, as they are always in a rush. The problem we have had (probably 1 in 4 orders) is my wife and I like the deep pan Super Supreme, but my wife does not like melted cheese so we ask for HALF WITH NO CHEESE. We ALWAYS check the order at the end to ensure HALF WITH NO CHEESE. On this occasion we also ordered a large pan with pepperoni and beef plus I portion of cheese sticks.