06
May 13

Samsung Cracks developing on frame around screen

We have a 55" Led Samsung TV that has a great picture but has cracks developing in the corners around the screen. I called Samsung but the issue is not covered by any warranty. The TV is less than two ...

02
May 13

Samsung Poor service quality of new split A/C unit

I am using a window ac. Just because of good service I have bought a new split ac. However my window ac was serviced last 24/04/2013, since then ac started mal functioning we have complaint on monday however ...

14
Apr 13

samsung damaged phone problems

I just recently bought a samsung galaxy y. A week after I bought it, I found out there was something wrong with the audio. There was no sound when I tried playing songs in my memory card and during calls, ...

08
Apr 13

Samsung S3 complaint for unserviceable mobile set

I Alok sikka Prop:New Music Mahal,shop no 60 LSC DDA market vikas puri delhi-110018.I sold a Samsung S3 mobile phone sale on 24/11/12 to Mr.Pankaj Kakar,Wide IMEI :353163050299030. Customer complaint above ...

07
Apr 13

samsung nexus Skype not remain on line

Sir; l bought Samsung nexus but have a lot of problem that its Skype getting off line after few minutes . and not only this its mic make a problem as well as charging pin and also play store was not working ...

07
Apr 13

Regarding Phone Overheating in Samsung Note 2

Hai, it is truly pathetic that your customer service centers in spite of no of conversations they didn't have an answer about the issue of over heating of My samsung Note 2 we believed on your product ...

02
Apr 13

Samsung Toner MLT-D117S/XSG Not Compatible with Printer

On the 21 February 2013, I bought a samsung toner MLT-D117S/XSG and when i got to my work place and put in the new toner it never worked instead it displayed 'NOT COMPATIBLE' for the same printer that ...

19
Mar 13

Complaint about Samsung Netflix application

I literally spent several hours for the past 2 days trying to resolve what appears to be a Samsung issue. I was unable to get Netflex movie selection screen to come up on my Samsung TV. No problems with ...

26
Feb 13

Samsung Complaint: Free Memory card scam

Dear sir/mam, I bought a samsung galaxy s duos (s 7562) on 9th jan 13 and the exec. Told me that there was an offer that I would get a free 16 gb memory Cardon the link (samsungpromo.in/sp) I will entered ...

24
Feb 13

Samsung 16 gb memory card model no:-7562H/S

Respected sir , i have purchased your companys product a cell phone product name is:- 7562 H/S SAMSUNG whose detail's are given below. Buyers name:- MITHUN PRADEEP DNYANE. A'BAD CELL NUMBER:-9860037575. ...

03
Feb 13

Unsatisfied Samsung Admire Phone Owner

November of 2011 I got the smart phone admire model SCH-R720 that is also a samsung. I have had plenty of problems with it and it has been sent out to get fixed 4 times and after me complaining a lot, ...

22
Jan 13

Samsung Complaint: to claim CLP-360 with free camera offer

Hi, I ordered CLP-325 printer from printerhub, as they have no stock once I made the order and payamnet , they sent me CLP-360 with free camera offer.I have submitted my reward claim form on 11/1/2013, ...

20
Jan 13

Samsung Galaxy Ace Complaint: 5830i Mobile Phone

I have purchased SAMSUNG Galaxy Ace 5830i mobile phone (IMEI 352085057722378) in 04.06.2012 in Istanbul. 3 months later there was a problem with the phone that did not connect to any network. In 06.09.2012 ...

20
Jan 13

Samsung Cell Phones Complaint: Samsung galaxy s3

Ok....this is the second complaint form I've sent...and if I don't get a response soon there will be a third....now I'm complaining about my stupid Samsung galaxy s3 mobile....which I haven't even had ...

11
Jan 13

Samsung Complaint: Won’t take care of a problem with the RFG298 refrigerator

We bought a RFG298 refrigerator with the freezer drawer on the bottom in July of 2011. This unit has an in the door ice maker as well as a second ice maker in the bottom. We also bought an extended warranty ...

11
Jan 13

Samsung Complaint: Samsung Notebook NP-RV520

I purchased this laptop on July of 2011 with in a year of purchasing this laptop the hard drive has wiped itself clean. I did not have the money to purchase an extended warranty when I purchased this laptop ...

06
Jan 13

Samsung Galaxy Complaint: galaxy tablet 2.0 problems

This tablet is the weakest thing I've ever used. Whenever I type the letters being typed are like 3 seconds behind. The internet reminds me of when I used dial up as a kid. It takes way too long to do ...

04
Jan 13

Samsung Appliance Complaint: Registration for my range

In February 20 of 2012 I bought new in box Samsung Induction Electric Range FEN500WX. In February 29 of 2012 I registered my range on line and received a password. In may 2012 I have a problem with the ...

03
Jan 13

Samsung 3D Glasses Review: $2,000 Rip off by Samsung

I bought a TV from Bing Lee on 22.12.12 - paid $2,000, was given a pack with two pair of 3D glasses - discovered only yesterday that one pair were broken - the lens on one is half white/half black. I went ...

03
Jan 13

Samsung Complaint: Messed around and unhappy with Samsung

I sent my phone off to be repaired because of a fault with the charging socket, i checked its staus on the samsung website and it said it had been cancelled on the 31st of December 2012 because there it ...

03
Jan 13

Samsung Complaint: phones i have purchased are not satisfactory

I have bought five phones an had service with you for years my daughters phone is a samsungl it has given her problems since i bought it for her christmas its Model lgl45cserial number 268435460 903509670 ...

02
Jan 13

Business Complaint: Fault TV- SAMSUNG UE46D6510WSXXN FHD400

Dear Sir, In July 2011 I bought the above mentioned TV which was recommended to me as "state of the art TV" (Order 167577 dated 8/7/2011) just a few days before my relocation from Luxembourg to Israel. For ...

02
Jan 13

Cell Phones Complaint: Samsung mobile GT-i9003 touch screen not works

I bought my samsung GT-i9003 on 03.03.2012 from doha- Qatar. I spend about USD.385 at that time to purchase it. since one months back the touch screen of the phone is not working properly. some times its ...

01
Jan 13

Cell Phones Complaint: samsung galaxy note 2 media volune

I notice when muting or silencing my galaxy note 2 phone I am not able to turn my media volume back on from mute I have to reset phone just to get media volume to work... is there a way to get media volume ...

01
Jan 13

Samsung Complaint: Samsung led problem with screen

Subject: Non redressel of complaint regarding led tv set Dear sir, In continution of my complaint no 8441943328 on 28.12.2012. I stated as under. 1. I purchased a led tv set on 28.01.2011 from hypercity ...

01
Jan 13

Electronics Complaint: Sanmsug T.V. 21 inch

Hi Sir, I registerd the compain in consumer court reff no#425220 I raised the compain last 3 month regarding my T.V model no#CS21C510ClNXXL. and compalain no is 844007810 so please check my history detail ...

28
Dec 12

Samsung Complaint: Missing screws, then sent wrong amout of screws

I just bought a 60' TV that came without the screws for the stand so I called up and had the screws resent. Two weeks later they finally come and only 4 screws were sent! I needed 8! Now i have to wait ...

28
Dec 12

Samsung Complaint: Won’t schedule appointment or call back

company is Netties Neat and Tidy not samsung it would not take this name on the site . They will not call my daughter back to schedule a appointment to use the groupon Coupon I purchase ...

27
Dec 12

Samsung Complaint: Im glad my home is still standing

12/27/2012 Samsung Complaint Department Model Number: HT-TX72 S/N: 984M1UBP501768L On 12/17/2012 my daughter was babysitting at our home. Her and the child where watching television has normal when one ...

26
Dec 12

Samsung Complaint: tv has lines across top and bottom

my tv is almost 4years old . ilive in palm springs for 4 months in the winter and 4months at my lake cottage plus one month at my time share.this would make my tv about one year old.my tv has developed ...
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Common questions about samsung in 2013

  • What is the official samsung complaints number?
  • How can I file a complaint with samsung online in 2013?
  • What is the executive samsung email address for complaints?
  • How can I write a good samsung complaint letter?
  • Should I file a complaint with samsung corporate headquarters?
  • Does samsung have a hotline I can call with problems?