09
Jan 13

T Mobile Complaint: they want to charge me cell phones

On November 28 2012, I renewed my contract with T-mobile by phone. The person who I talked to is Noralee D. I told her that AT&T was trying to give me a good deal with free cell phones with a 2-year ...

09
Jan 13

T Mobile Complaint: eroneous use of contract date by T-Mobile

I called both myt.mobile account and went to a T-Mobile store to try to get satisfaction over a problem with the sound coming from the receiver as being totally unintelligible, hence unusable. They ...

08
Jan 13

T Mobile Complaint: cancel contract with T-Mobile

when i did the contract on dec. 26 2012 . I call back on the 27 of dec. to cancel it . The person I talk to told me i call in time to cancel the contract that when the phone come in just return them back ...

08
Jan 13

T Mobile Complaint: Plan Change without notification or explanation

On November 9, 2012, I came into T-Mobile store 8717 in Louisville, KY. I came in for an upgrade to a newer phone. I chose the Galaxy SII. Prior to me purchasing this phone I had a blackberry than was ...

08
Jan 13

T Mobile Complaint: contract review @tmobile.com not working

I would like you to review my account as I am being charged a fee for ending my contract. I don't feel I should have to pay the fee or any charges after the date of Dec. 7th 2012. The reason I am disputing ...

07
Jan 13

T Mobile Complaint: Canceling charges on a canceled phone line

Regarding Acct.# 240550161 ... and 3rd phone line # 612-298-2826 The above phone# has not been used since 4-18-2012 when I called T-Mobile and spoke with their representative Ashley asking to cancel 2826 ...

07
Jan 13

Cell Phones Complaint: t mobile termination fee numorous complaints no upgrades never renewed contract

i am cancelling 2 of my 4 lines when called to cancel they told me of 200 cancellation fee never renewed contract had service for 8 years these two lines are my daughters which lives in hazlet phones ...

07
Jan 13

T Mobile Store Complaint: ripped off by t-mobile store

bought a t.mobile samsung galex.2 phone from frenie a.at t-mobile store at mall in el centro and was suppose to get a 150.00$,rebate plus175.00 dollers that they owed me for and over charge i paid to them ...

05
Jan 13

T Mobile Complaint: discount rate to renew a two year contract.

My name is Franklin Morton and I was deceive about phone rates to renew a two year contract. Last month I had went into a T-Mobile store and Quoted a rate of $45 a month this was suppose to be for as ...

04
Jan 13

T Mobile Complaint: This is a contract dispute not a complaint

My bill shows a $200 termination Fee on it for phone # 253.632.3729 and I was told when i called to get me a new phone on 11.24.12 that all 3 lines are done with contract (2 years over) so I ask them what ...

04
Jan 13

T Mobile Complaint: Poor or no service for my cell phone

I have been a T-Mobile user for years. I have put up with their service ( or lack of ) for a long time. Over the last two years it has gotten worse. I live in north central Indiana in a city named Kokomo ...

04
Jan 13

T Mobile Complaint: Requesting payment for no services rendered

I have been a loyal customer for over 7 years, but due to financial difficulties I had switched services that offerred me the same services at way better rates. I kept my current phone number and T Mobile ...

03
Jan 13

T Mobile Complaint: Contract extension and contract dispute

Account No: 224810606 Phone Number: 702-722-4510 Account Name: Magdi R Shaker Original expire date: August, 20, 2012 New expire date: ...

03
Jan 13

T Mobile Complaint: poor service and delays by T Mobile

I live in Bayville NY and i have always had spotty service in my local area. Since hurricane Sandy the service has been terrible. Since the storm we must use a detour to get in and out of town, it takes ...

03
Jan 13

T Mobile Complaint: A $200.00 charge that I didn’t Know About

My contract was up July of 2012. I changed carrier in the beginning of December of 2012. I received a closing bill of $317.08, I was expecting the $117.08 but not the $200.00, I called in and was stated ...

03
Jan 13

T Mobile Complaint Number: Mobile Contract Loyal Customer Discount

On December 3rd, 2012 I spoke to Rep. Amber regarding the end of my old cell contract ending on December with a final payment of $49.84. After negotiations, it was agreed that my new cell plan would start ...

03
Jan 13

T Mobile Complaint: Trying to get unused lines taken off bill without being charged

Mine is not so much a complaint as it is a request. I have been with T-Mobile for 8 years.... I recently on Nov. 4, 2012 lost my wife of 20 years... I have 3 lines on my phone service that are not in use. ...

01
Jan 13

T Mobile Complaint: Contract Issues with renewal and disputes

A couple months ago, I went to T-Mobile and requested that one of the phones on my plan be reduced to minimal usage. The T-Mobile representative did so, but what they also did is NOT okay with me. They ...

31
Dec 12

T Mobile HQ Complaint: Hot Spot line is not working

On Friday December the 7th 2012 I called to sign a 2 years contract for a hot spot and the lady I spoke with told me first I'gona have a free phone I don't receive it, second she said I gona have 20 days ...

31
Dec 12

T Mobile Complaint: Did not want to renew my annual contract

On December 1st my mother Esther Zedon notified T-Mobile that she had just moved from Florida to New Jersey. She called them to change the address. A representive asked her if she would like to renew ...

30
Dec 12

T Mobile Complaint: Wrong Instructions cost me money

I recently went on a trip to Ecuador, before my trip I called T mobile for instructions on how to turn off my phone , so as not to receive any calls. I was instructed by an employee (jose) to put in #763# ...

29
Dec 12

T Mobile Corporate Complaint: They call this customer service?

Your customer relations suck. After going online and seeing the number as to how to get a live person, I was elated to see I had only to go through 2 prompts. I finally thought to myself..”Yea…a ...

29
Dec 12

T Mobile Complaint: No Service Available in my Area

I have a Tmobile phone. I am unable to use my phone when I am with in 10 miles of my home. That means more than half of the time my phone will not work. It reads only emergency calls. I have tried changing ...

28
Dec 12

T-Mobile Corporate Complaint: Bad phones were sold by T-Mobile

I started with T-Mobile over two years ago on the advise of a neighbor. We bought our phones at time of opening the service and within I believe one month, the first phone was bad. I bought a couple of ...

28
Dec 12

T Mobile Complaint: Problems with Wireless Account Contract Renewal

Account Number: 446 933 717 Both Cell Phone Numbers are: (917)328-3396 and (718)581-4262 My contract was renewed without my knowledge when I went to purchase a new cell phone for my wife's birthday (May ...

28
Dec 12

T Mobile Complaint: Phone sometimes doesnt send or receive text

I have been to the store where i bought the phone-they sales guy talked me into a AT & T phone-not knowing Tmobile doesn't support this phone I went in the store uesterday-they checked the phone and ...

28
Dec 12

T Mobile Complaint: Bogus Bills for no Service & phone not properly Activated from the get-go

I am very tired & very, very pissed off with T-mobile , no contract, pre-paid service; which never provided me properly with activate service. No call severl wks ago to make sure phone was off; since ...

28
Dec 12

T Mobile Complaint: 2 year contract how do I get out of it

When I swithched over from my daughters plan to my own back in september 2012 I was never told I was going to be linked to a 2 year contract. I told the sales person I wanted a month to month plan. Come ...

27
Dec 12

T Mobile Complaint: contract manipulation from a sales person at woodbrige nj mall

I had just written to you the contract review dept. 2 weeks ago in reference to the sales person who lied to me about being able to purchase phone without being committed to a contract, I,ve been with ...

26
Dec 12

T Mobile Complaint: False Billing Scam by T-Mobile

I am filing a complaint on my Son's behalf. He has received a bill for service that was not used. The phone had not been in use and he is receiving a bill for service. He has been incarcerated for over ...
Page 2 of 3123


Common questions about t mobile in 2013

  • What is the official t mobile complaints number?
  • How can I file a complaint with t mobile online in 2013?
  • What is the executive t mobile email address for complaints?
  • How can I write a good t mobile complaint letter?
  • Should I file a complaint with t mobile corporate headquarters?
  • Does t mobile have a hotline I can call with problems?