I was at your Target store today, returning a duplicate Kindle my husband received for his birthday. I didn’t have the receipt as it was from my son in Indianapolis and we are not sure where the receipt is. Although he did purchase the Kindle at Target, I thought it would be no problem returning the Kindle and getting like gift card money in the amount of the Kindle.
I went into a target store in fountains hills arizona to buy a tv for my condo. When I went to electronics department I had seen a tv stating clearance for 398.00. When I asked the associate he said he would scan it. It came up as to no tv’s in stock, so I went and said do you have this one on clearance or that one. All of them showed no. The associate said I could get the display for 5 percent off.
I went to my neighborhood Target to EXCHANGE a comforter given to me for Christmas. I had no receipt. I was turned away because the item was valued at more than $75.00. I explained that I was NOT interested in getting cash or a gift card back. All I wanted was to simply exchange the king sized comforter for a queen. Same comforter…no upgrade…just a switch for the right size. I was blown away when I was told “sorry, there’s NOTHING I can do for you without a receipt”. The manager “Rob” was too busy to speak with me. Wow! Really? Nothing you can do? Unbelievable.
Hello, my name is Katherine and I am a loyal Target customer. I registered for my wedding with you and was very pleased….I created my baby registry also with your company too….I am writing because I never have recieved an option to purchase the remainder to my baby registry for a discounted price (10% off or somthing of that nature). I found this odd, as for my wedding I did have this option, my girlfriend (who also has a baby registry with you) told me this afternoon that she did get this offer and also that she periodically recieves coupons in the mail from your store. Is it possible that my registry slipped through the cracks?
Target’s website is extremely slow which was not a huge issue but makes it very inconvenient to make changes / updates to your registry. Also, I’ve been to 3 baby showers in the past year where there are multiples of the same gift. The first two showers I thought to myself “these guests must not be having the cashier take items off the registry” however it happened to me the last shower I was at. I made the purchase 2.5 weeks before the shower (I made my purchase during the week and watched the cashier scan the registry right in front of me as I usually do). When I arrived at the shower there were 3 other people with the same exact gift!!
$199.99 Westinghouse 32″ class 720p LCD HDTV$199.99 Sale All available items: Westinghouse 32″ class 720p LCD HDTV $199.99 2-year Replacement Plan $17 $189.99 with your REDcard. save $80. reg. 279.99. Went to buy adver. TV, the store I went to didnt recieve any? I asked the mgr. if he could call one of the stores that did recieve them, so as to hold one for me, he said no cause it was a 1st come 1st serve. What was I, its not my fault they didnt have them. I asked him if more people had come by asking for the TV, when he said no, I told him people are probably use to you not having the ad. items!
Last year I registered for my wedding with Target because I have always been happy with the service and products. Until now. In July my uncle sent my wedding gifts via mail as he lives out of state. However, I was unaware that these gifts were delivered because I never got them. We only became aware of their existence when my uncle called to see if we liked them. They were stolen from my front door.
Dear TARGET I just got from your store horizontal cube storage unit. I’m not naive to expect high quality on a $70 item. However, it was shocking to me to see the low quality on the item along with the very poor instructions on how to assemble it. After more than 4 frustrating hours we mounted as best as our guess would allow us. Well I was just puting my itens on it when I noticce that the material is already giving in with the weight of a few books. Unbeliabable.
I went into the Target in Surprise AZ today. I picked up what I was looking for and proceeded to the check out. I only had 2 items but they totalled approx $130.00. As I’m standing there being checked out the cashier tells me the total and I said just a second I think I have a gift card I’d like to use. And instead of giving me a second or maybe 20 seconds to get it out of my purse she tells me in a snotty tone “well while your looking for that I’m gonna check these people out” The customer behind me who also only had a couple of items. Before I knew it I was being pushed aside so he could use the debit card machine.
I attempted to return a duplicate chrome Baker’s rack I’d received from an online order to this store. An order that Target told me had been cancelled due to their computer error when I called them after I hadn’t heard from them two weeks after placing the order. Customer Service couldn’t find the rack in their database, and as a woman was standing in the middle of that department screaming at the top of her lungs that she wouldn’t be ignored any longer by their reps, I decided to ship it back rather than spend my afternoon looking through their computer records.
I was in trussville alabama target tonight . We were there to upgrade phones and ect. , After waiting about 20 minutes while associate who handled comntracts and ect that night , we allowed a lady in tears to go ahead of us. You see she had been earlier to get a cheap charger as she wasnt near home and bought a cheap one…..It was a slider phone and all her chargers had allowed to slide and use phone while charging….. this charger tore up her phone when she went to use it while charging…:(
I need to start by saying I am I frequent Target shopper. Either online or in store. After my experience that will change. I will never return to Target again. On 11/22/11 I had ordered 3 items from a baby registry for a SURPRISE baby shower. I entered my billing and shipping address as the same address. When I went to check on the status of my order (ORDER NUMBER 10233403487) I see they are being shipped to the registry owner- who the surprise baby shower is for. I do not know her address, therefore there was NO way I could have mistakenly put it in. Plus I VERIFIED I had entered my shipping address.
On 11/24/11 I received an email regarding the 2-day sale which stated free shipping for orders over 50$, use code:ship 50. When I went to check out, after two and a half hours of shopping, shipping charges of $26.79 were listed on the total and applied. I “saved the items for later” and wrote down the 800 number to inquire about the shipping charge. I called at 1:45pm and spoke with a representative, explaining about the code, the offer and the total at check out. I was told: “Go ahead and place the order, if the shipping charges are still there at check out, call us back and we will remove the charge for you at this end.”
I recently bought an external keyboard from Target-I needed the keyboard to complete a homework assignment for a volunteer braille transcription class. The keyboard did not work. I needed a keyboard that supported the braille dots program. This was the only problem with the keyboard. I bought another from someone else because I was running out of time and needed to pay them. I am low income on social security disability/retirement and don’t have much disposable income. When I returned the unusable keyboard to the store in it’s original box with the receipt, I was told that because I opened the box, I could only recieve a refund in the form of a store gift card/store credit.
Target’s Up and Up Brand of Nighttime Baby Wash has had the scent changed without any knowledge to customers. I have called and called for about a month now to see if it is a permanent change and can’t get an answer. The people answering at Guest Relations tell me they will get back to me in 2-3 days, one gave me the vendor phone number (no one answers the number) and the subsequent calls have gone unanswered. The last inquiry was Nov. 2 and I was supposed to hear right back after the vendor rep was called. Sometimes I feel comments, etc., are just received and they go into a big black hole never to be answered.
I ordered the Black Avington 4 Drawer Chest – Black, Upon opening the box the contents inside were a mess. The screws and other small pieces were scattered through out the box. I took everything out hoping it was all there. When we got to the last piece which is the back of the chest it was broken in several pieces. The cardboard back is broke all the way across the back and the wood backing is broke in several spots. This is not the first time I ordered furniture that had to be put together. This is the first time that every single item had to be put together and it was in poor condition.
I just want to say I am a very loyal and valued customer. I spend alot of money in your stores. I live in NJ and have a second home in Naples,Florida. So I am not there all that often. On March 31, 2011 I purchased an outdoor rug. I literally had it outside for 1 month as I just got to Florida and it the raining season was starting. I had to fly back to NJ and COULD NOT bring the carpet in as it was very very wet. Needless to say I didn’t make it back to Naples until 10/18/2011. The condition of the rug is absolutely molded and ruined. It is disgusting. So I went to the Target Store #2063 where it was purchased and the woman behind the counter explained your policy.
I just tried to return a GPS that I had purchased a service plan for. When it was sold to me the sales person specifically said that it did not matter if I stepped on it or if it fell down the stairs it was covered. They said that all I had to do is bring it back and they would replace it with the same one or better. Now that I bring it back after 1 year of a 3 year service contract they will not replace it. What I now have to do is wait 2 days to mail it to a service center per the person I had to call because the store would not do anything. They said they would have it for a couple weeks to look at it. Then they will decide what they are going to do.
I am very disappointed in your handling of the launch of your new Missoni line. Regular shoppers had no chance. Stores had people buying shopping cart loads of stuff, my local store was sold out in minutes. When I went online to possible order something for myself, out of stock on most items. Very discouraging. It makes me want to never give my business back to Target again! For fairness you need to limit people on how much of a new launch they can by, either at the physical stores or online. All your merchandise is on eBay for inflated prices, so that is what all the hoarding buyers did with it.
On Saturday December 3, 2011 I was shopping at Target in Yukon, OK. I had a buggy full of items. I have until this experience loved shopping at Target. I decided to purchase some boots for my grand-daughters. The sign said Circo Toddler Boots $18.00. I selected a pink size 7 and a teal size 11. I try to watch my money and scan everything advertised on sale to make sure it scans appropriately prior to getting to check out. The pink boots scanned at $18.00 the teal $22.99. I ask for assistance of 2 sales clerks who both scanned and found what I had $18.00 for one pair $22.99 for the other. I asked for someone that I could show the sign too.
