Customer Complaints Department, Scams, and Reviews

I live in the area of Universal Toyota and decided to see about buying a toyota tacoma. I worked out a price with the sales person and a day later when I came up with the money, the manager decided that the price was to low and started to renegotiate again. The sales person was so embarrassed that he left the job to seek employment at another dealership. I was told this was this dealerships day to day tactics. I am an engineer by trade and have never experienced anything like this. I have bought toyotas in the past and have never experienced anything like this at any other dealership.

I am writing to tell you that I wrote and complained about my 2001 Toyota Camry. It seems the warranty should go to 100,000 miles I wrote to the motor dept about my problem. I purchased my car in 2006 and had to spend money on other things that went wrong with my car. It seems Toyota does not live up to its name. I am disabled and I brought a car that I thought I could depend on but I don’t think so I read other peoples complaints. Some of us cant afford to by another car and we depend on the one we have. Look up the history on my car and you will see. This is my vin number 4t1bg22k61u089285. Have a heart will ya Toyota.

I purchased a 2011 Toyota 4 runner limited last Nov.. The GPS system is totally useless. It does not work within five to six miles of my home. When I get within five miles it says that I am five miles from my destination and that there will be no further information. I checked the coverage of the system and it covers all of Canada, all of the Hawaiian islands and only the large cities in the USA. I checked the Internet and found that the system is made by a Japanese company named Denso which specializes in the manufacture of car parts. It would make more sense to use a company that specialize in Toyota GPS systems.

I have a 2006 Toyota Sienna. When i was about to use the heater last November 2010…it was blowing cold air instead of hot air. I have it checked at Toyota Sunnyvale, California and they told me that heater was not working anymore and the cause is mechanical problem and it will cost me $3,000+ for parts and labor. They said it is not covered by Toyota warranty anymore. The car is only 5 year old with 53,000 miles and the whole heating system is already broken?!!! Ridiculous, isn’t it?! Do they gave me a choice?! None!!! They won’t even give me a discount right there from their office.

I had received a note to inform me about a recall to my 2005 Toyota Corolla took my car in on 2/14/11 a day later after the repair was done the check engine light came on by 2/22/11 took the car back to the Toyota dealer they worked on it for free and told it was all fine. But then on 3/9/11 the check engine light comes back on and I had to immediately take the car back. Now the guys at the Toyota dealership tell me that to fix the light it will cost about 500 +. My car was working fine until this recall repair took place, and I really enjoyed driving my Corolla!

I bought a 2010 Tundra Crew Max 5.7 Limited 4×4 in March of 2010… I’ve had it about a year and it has been a nightmare. I traded in my 2006 out of anger about the US Govt and media slamming Toyota for the gas pedal farse. I spent almost $50k, putting about 30k down on my dream truck. It was awesome, ripping past people with little or no effort on the freeway. So proud of it I tinted the windows to match the black exterior (with the swirl marks). Then, about 1200 miles, I went under the truck to change the oil. It was like prom night, getting under there for the first time, looking around for stuff, excited to find the oil drain plug and filter. I am an avid AMSOIL user, so 1200 miles was good break-in.

I ordered key shells for my 2002 Toyota Land Cruiser. The original Toyota keys, between two, lasted about eight years. The two iKeyless replacements lasted about six months. The plastic is worthless. They case just disintegrated with little or no use. When contacted, iKeyless wouldn’t do anything without a return of the keys (which were ground to fit my car). When I explained that the keys were not repairable, they said tough luck. Do yourself a favor. Buy replacement keys from someone else.

My 2008 Rav4 Sport had been making noises so we took it to our local Toyota dealer. When they were done with the repair, they told me that Toyota recommended a new transmission, but that the car was safe to drive. By the end of December, the car was not drivable at all (at least not safely). Jump ahead a month – it is now the end of January. I was told by Toyota Corp that the part should be in between Jan 11th and the 25th. Guess what, it’s not here. I am still driving the rental and can’t seem to get my contact at Toyota on the phone. I don’t even know what to do any more… all I know is I am PISSED!

I went to Toyota Stevens Creek in Santa Clara California, I spoke with Wail Said and this sales person went and talked to his manager Moris Ronen, they latter came to me and told me that they have another lot full of cars but I could not go see it if I was not going to buy anything. How did I take that? Well, I am Hispanic and I felt that when they saw me they automatically thought that I did not have the money to buy a Toyota. You can visit them here: Thanks, Anthony.

My name Denzil Crawford I purchase a 2010 Toyota Camry from Toyota place on task avenue Garden grove California. The main reason why i purchase this car for thirty three thousand dollars was because it comes equip with a GPS system i agreed to the terms and condition. however this GPS system is not from the factory is an after market system that doesn’t work i was never told at the time of sale that the Gps wasn’t a Toyota product of which i was led to believe it was. I only learn this after i move to another state and having serious problem with it and took it to another dealership who advice me and make aware that this is not a TOYOTA Product.

We had a RAV4 2002 Model, and early this year, problem presented itself as a transmission issue with hard shift into reverse; starting off in 2nd or 3d gear. I brought it to the local Toyota dealership and was told the next day that the transmission and the ECU need to be replaced, and cost estimated about $5000. Too expensive to afford. However, after a couple of months, we got a letter from toyota motor sales USA, inc., telling us that certain 2001 to 2003 rav4 vehicles with transmission problems and had repair before could have the expenses reimbursed. I sent all my documents and expenses receipts to Toyota, but was denied to reimburse to me, because I had my ECU rebuilt/repair, but not replaced. What a stupid policy. We are not happy with this decision and will never buy Toyota anymore.