Because of Travelocity’s unwillingness to work out an amicable resolve to my flight problem I had to pay a 766.80 difference just so I do not have to sit in the Miami airport for 12 hours. The most disturbing issue here is is that while I was speaking with the person at Travelocity I was also on the site and he was quoting me prices 200.00 more then what I saw on the same site. He was belligerent and very rude. I just hope that this resort is all that it is made out to be. I so far have had a terrible experience with everyone involved and you can be sure that I will post this message to as many complaint sited as I can find.
i pay the transport from the las vagas airport to vdara hotel for 10-14-11 and i have the confirmation , on 10-14-11 i present this voucher to a lady name cristal on gray line at las vegas airport and she do not accept this voucher and i need to pay again what i already pay , i pay again with the same americanexp card and i have the recipt charge $26.00. if you look the same trip from teh airpot to the hotel and the hotel to the airport was charge 2 times on the same credit card for the sames days , i call travelocity and spoke with mr salomon on 10-22-11 and he explain to me he cant do not do nothing and i need to do the complain by this way.
I purchased a flight + Hotel deal from Travelocity. Granted, I should have looked better, but to tell you the truth, even with round the world experience, this one slipped my me and cost me two extra nights in a hotel and flight tickets home. I booked the deal having chosen my departure and return dates. When asked to click on my return time choice I checked evening. I wanted to return as late as possible on SUNDAY. Well, the flight was for Saturday night, early Sunday morning, (as in right after MIDNIGHT saturday). The catch…. my hotel, also booked as part of the package, included SATURDAY night with me checking out SUNDAY.
I booked a car for 1 week in Florida (April) at Hertz, through Travelocity. I had a printed confirmation number. On arrival at Hertz to pick up the car, Hertz wanted almost double the Travelocity ‘confirmed’ rate. Hertz claimed there was never a rate guarantee to Travelocity. I called the Travelocity 24 hour help line (from the Hertz counter) and they advised there is nothing they can do if Hertz won’t honour the ‘confirmed’ rate. NEVER RELY ON TRAVELOCITY AGAIN. NEVER USE HERTZ TO RENT A CAR.
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"travelocity car rental reviews" - "car rental wont honor travelocity price" - "travelocity car hire review" - "travelocity car rental ratings" -Booked a “secret hotel” deal as a 4-star hotel for a two star price on Travelocity. Got the name after booking. Called the hotel to ask about the room. one bed and a pull out couch. Oh and they confirm they are a three star hotel. Oh and savings – about $10/night.I kid you not – one hour and 15 minutes on the phone with travelocity customer service! They WILL NOT find a 4-star hotel for me. they put me on hold to do that but they say, “they are all too expensive.” Well NO KIDDING! Finally agreed to refund and will never be shopping on Travelocity again. Such a poor experience, I can’t believe they would do that to the customer.