2013 verizon customer complaint department
Submit your verizon complaint for free online...
2013 verizon reviews, issues and complaints
2013 verizon customer complaint department
Submit your verizon complaint for free online...
12
Apr 13
Verizon overcharging me was dishonest about promises to me
Account with Verizon begun before Summer, 2012. Many confusing events:
As an elderly woman of 85-86 years of age, in an attempt to downsize my expenses, I wanted to bundle three accounts: Internet, ...
11
Apr 13
Verizon Over charge for International call to Japan
Removed International call plane on 2/26/13 but they mistakenly removed early February. Received February bill was $1414,- spent hour and hour conversation with rep. finally they gave me a credit for ...
09
Apr 13
Verizon Verizon high speed internet
for approximately two years I have been using verizon's high speed internet and my present location and not one month has passed that I have noit had to call verizon regarding either speed or interruptions ...
09
Apr 13
Verizon Customer Service Online
I am a long time customer and on March 23, 2013, I found that my cell phone was totally dead. I took it to the Verizon store on Eagle Road in Meridian, Idaho. The young lady who greeted me looked at ...
03
Feb 13
Verizon January Overage Billing Fraudlent Charges
When calling technical support to review usage overage, the technician stated she would add 3 GB of room on the plan to determine if someone was using my internet access without my knowledge. When I received ...
15
Jan 13
File a Business Complaint: Verizon’s Contractors
Verizon's Contractors both for the Medical Health Plan and for Phone Concessions are very incompetent. The Medical Health Plan Contractor Xeros
HR Solution had the Annual Enrollment for Health Insurance ...
10
Jan 13
Verizon Complaints Letter: Cancellation of Services in my Account
December 11, 2012 I wrote a letter to Verizon to CANCEL my remaining business numbers. I explained that I need to cut the business operating expenses so I have consolidated my internet and phone and moved ...
03
Jan 13
Verizon Customer Complaint: Verizon trucks parked idling
I live is Williamsburg Brooklyn and there are Verizon trucks parked and idling for very long periods of time. I asked(nicely) a Verizon worker yesterday why he was parked idling yesterday. His responce ...
28
Dec 12
Verizon Corporate Complaint Letter about service interruption
I have been a customer since 1999 (even though your rep gave me a date of 2008...). I have always paid my bills for over 12 years. I received a text today informing me that may payment was due now. My ...
28
Dec 12
Verizon Complaint: Bill for wireless cell phones issues
I did not undrestand when I got wireless wifi that to watch nexfelix movies that it used up my mega bites I got charged over $900.00 for one month WE were not told about this when we got this plan!! ...
26
Dec 12
Verizon Complaint: cell phone service not working
Swapped over to y'all about 2 years ago. Still having intermittent data issue. Shows me in a 4g coverage area yet my phone swaps from 4g to 3g to no data at all. Have had mutiple phone replacements on ...
23
Dec 12
Verizon Complaint: dishonest about my account
I recently purchased a bundle service from Verizon and i specifically asked for a FIlipino chanel to be included on the package. Melissa told me that it would be $137.96...I understand that taxes are not ...
07
Dec 12
Verizon Issues with Phone and Tech Support
After having issues with static and loud noise on one of our land lines, I contacted Verizon to help with the issue. After going through the automated system to diagnose the problem, I was able to speak ...
07
Dec 12
Rude Customer Service From Verzion Service
I've just recently started using Verizins service for simple wifi. I was informed that I can only receive wifi in my home if I purchase standard home phones service as well for a bundled price of 34.99. ...
05
Apr 12
Breaking a Verizon Signed Contract with Upgrades
I've had verizon for a while now. Due to a signed contract I can't get out of it, otherwise I would drop them. I have had nothing but problems with my phone as well as the mi-fi I use for internet. The ...
08
Mar 12
Verizon Phone Service Problems with Repair Technician
It started simply enough. I thought I'd see if I could reduce my phone and internet costs on my Verizon accounts. So I called, little suspecting that this began my decent. Verizon said sure, In Maryland, ...
05
Dec 11
Verizon Phone Contract not Processed
First let me write that we have five phones(family)with verizon. Two of our phones were on the "old" plan from Altell. The Verizon rep told my mother that if we signed on a new plan on Oct. 31, 2011, purchase ...
01
Nov 11
Verizon Complaint – Service Contract Problems
I have had my Verizon account for about 14 - 16 months, now over all I was happy with the service. Until my contract ended with Verizon then the trouble began. I started droping call left and right, I ...
04
Aug 11
Worst Complaint against Verizon Ever
In November of 2010, we decided to turn off the home phone we had with Verizon to try to save a little money on our cable bill, since we have our cell phones with them as well. We had both bills (cable ...
03
Aug 11
Free HBO and Premium Channels on Verizon
to the ceo, your people called us and offered us the premium channels for a year so we switched over. My wife took the day off to be home for the installation. we got hooked up and no premium channels, ...
14
Jul 11
Verizon Wireless Reviews of Envy Touch Phone
i bought an envy touch last summer. i had another phone from the envy line, it was a piece of garbage. so now less than 1 year later, this new piece of junk is acting like the last 1. i go to the store ...
13
Jul 11
Verizon’s Wireless Deceptive Billing Practices
I called Verizon to temporarily suspend my daughter's Verizon phone and the billing on her phone because she will be out of the country for the next 6 months (I have done this before while she has traveled ...
23
Jun 11
Lousy Verizon Customer Service from India
when they need your bzness everyone at verizon is nice to you, but when you have problem, they all run away from you. they hangup on you, they refuse to conect you to supervisor. simply they rub you... ...
04
Jun 11
Verizon Fios Damaged TV Equipment Returned
I switched from Verizon Fios TV service to another provider, I sent the verizon equipment back to them in the boxes and made sure I placed them in box properly. One month later I got a bill for $42.00 ...
01
Jun 11
Spending $800 Monthly on Verizon Wireless Services
Late to the party in complaining, but the storm is horrible and perhaps worse is Verizon! I spend approx. $800 a month on Verizon Wirelss Services between my family and business. And even though my storm ...
20
May 11
Verizon Wireless not Crediting Unused Service
I'm upset because I just received my final bill from Verizon wireless after canceling my service with them on April 28th because they wouldn't let me do an early upgrade to purchase an iPhone. I expected ...
10
May 11
Phone is Constantly out of Service Due to Rain
I am a excellent paying customer of Verizon for 45 years. For the past three years, my home phone service is constantly out of order every time it rains. It is frustrating beyond belief every time this ...
01
May 11
Verizon Sucks They Shut My Services Off
I was late on paying my Verizon bill by 1 week and they shut my services off immediately. Now I pay my bill over the phone and they charge me 3.95 for that now. They tell me my sevices will be back ...
27
Apr 11
Customer Complaints about Verizon Internet Service
I am writing because this issue has been a ongoing problem since June of 2010. Verizon has had countless techs here and no one can get it right. If our internet service is not down, our phone lines are. ...
17
Apr 11
Verizon Wireless DSL not Available in my Area
I have been a long time customer of Verizon's also a retiree of the company. I'll be moving from Pennsylvania back to New Jersey at the end of May. I called to have my service changed only to find out ...
Common questions about verizon in 2013
- What is the official verizon complaints number?
- How can I file a complaint with verizon online in 2013?
- What is the executive verizon email address for complaints?
- How can I write a good verizon complaint letter?
- Should I file a complaint with verizon corporate headquarters?
- Does verizon have a hotline I can call with problems?