2013 vodacom customer complaint department
Submit your vodacom complaint for free online...
2013 vodacom reviews, issues and complaints
2013 vodacom customer complaint department
Submit your vodacom complaint for free online...
07
May 13
Vodacom Searching for Network – SOSs
I've joined the Vodacom network about a month ago, from the point of inserting the new sim card into my phone, I haven't had a single good day with the service provider. Would you believe that I get +/- ...
07
May 13
vodacom contract line locked
When i lost my job i notified vodacom and they understood, so far i owe R160 (which i am gonna pay today). Vodacom locked my number (it says sim registration failed). I want my number back since i have ...
02
May 13
Vodacom S.A Worst network ever
my complaint is the network in general I can't use 3G then it goes to sos or a small 3g icon appears and I can't get any emails or bbm msgs nothing its been like this 4 days now I've purchased my R59 bb ...
18
Apr 13
Vodacom Cell Phone Signal Problems
Afternoon
This is the second time in a year that I am complaining about the poorest signal. They have send people out but we are now back even worst than before. We are a school in Mposa, KZN and we have ...
11
Apr 13
Not being able to log in to my account Problem with vodacom
I am continually having this problem which I have not had before
I can surf the net and go all round my webpage but as soon as I want to log in to my site it comes up with "Server Error"
If I go 5 kms ...
09
Apr 13
vodacom and game phone repair
Bought a Vodacom Blackberry 8520 at game, within a year it started giving us problems so we took it back back to game , got a call back after a month to tell us that we need to pay R920.00 for the phone ...
09
Apr 13
vodacom R300 charge reversal
I have been a customer of vodacom since 2000 and had spend over R100 000 on contract and airtime purchase over this past 13years, last night I transfered R300 to my internet modem sim card no 0727049260. ...
09
Apr 13
vodacom activations department unhappy
Its very anoyng to call your customer care line three tymes and still get nothng done,I'm realy disapointed at the service that I got troughout yerstrday as I received wht I hve orderd from vodacome trough ...
09
Apr 13
Vodacom False Information
I cancelled my contract early and was advised by an agent by the name of Peace that all I would need to do is pay an amount and the contract would be immediatly terminated. Further to that I went into ...
07
Apr 13
SMS and cell harassment and number blocking
I am a victim of some kind of scam where I get about ten please call me's every day
and constant phone calls from the same number. They have not blocked their number and when I answer or call back they ...
02
Apr 13
2 Month Delay on Vodacom Cell Phone
To whom it may concern: One more week then it will be 2 moths that I have been waiting for a phone. I have used my points to obtain 2 phones from VODACOM. The shop has told me firstly it would only be ...
21
Feb 13
Vodacom Complaint: bad service delivery, incompetance, filling a complaint with consumer act
My Samsung tablet is 3 months old, it shut down, Vodacom Shelly Beach sent it to Durban for repairs, it took 2 weeks, the PCB was replaced, when I collected it the tablet would not accept any sim card, ...
20
Jan 13
Vodacom Customer Complaint: Arrogant Customer Service
Salesperson: Derick
Branch: Woodmead Retail Park- Vodacom (Sandton)
Saturday, 19 Jan-13, 12:39. Derick assisted in performing a SIM swap. He states that the SIM will activate in 24 hours and should it ...
19
Jan 13
Vodacom Upgrade Complaint: Upgrade bundled up services
Upgraded into a data line in August and took a 1gig top up contract. I have been advised that this was not the case as a normal data contract instead was activated. I have been liaising with Faiek from ...
10
Jan 13
Vodacom Account Complaint: Wrong contract on my name
Goodday:
My name is Arno and I opened my 2 contracts ( Top up 315) in Kroonstad. Last year and November it came to my attention that there's a databundel also in my name. After lots of calls and no sucsess ...
07
Jan 13
Vodacom Contract Complaint: new contract with wireless plan
Hi
I had a contract with vodacom ,i terminated it because it has expired on November.I wannted to purchase iphone 5 and it was not available on the market .I told mself that i will wait for arrival of ...
05
Jan 13
Vodacom Rip Off: Pathetic Customer Service and No Help
Vodacom - Pathetic Service, No Help, RIPPED OFF!! 2 months ago I upgraded my contract. In order to do so I had to pay in an amount of R1700 approx. This was paid in. 1 week later the payment was not allocated. ...
29
Dec 12
Vodacom Complaint: worst customer service ever from Vodacom
To whom it may concern... I've been a vodacom customer for more than a decade! I've never received such bad service from vodacom!!! On the 29 December 2012 I received a sms at 00:15 (after midnight on ...
29
Dec 12
Vodacom Complaint: terrible service and cell phone repairs
my phone was booked off to vodacom still under warrantee. blackberry told me its a common issue with the 9900. Vodacom cw checks for water damage and tells me no its common issue and have to send it off ...
25
Dec 12
Vodacom Complaint: poor service by customer support online
it has been 3 months now that i have not been able to use my cellphone due to vodacom staff not following up on their work and having a no care attitude.my number that is 072 2936177 has been removed from ...
22
Apr 12
BIS Contract with Vodacom is a Rip Off
I'm on contract and always browsed and downloaded for free for the last year. Just recently I received the account that said I owe R500 for data and email charges. I called customer care to find out how ...
17
Apr 12
Bad Customer Service by Vodacom Rewards
Since the 14th march I have been struggling with REWARDS in Durban regarding my cell phone contract! Its taking me THIRTY FIVE DAYS to get my contract from Vodacom. I initially spoke to SHANZEL GOVENDER ...
01
Apr 12
Vodacom’s Bad Internet Service on Blackberry’s BIS plan
Vodacom's browsing & downloading speeds on a blackberry is pathetic seriously.when I first got my blackberry it used to download at super fast speeds like 120.00kb/s now its like 2.5kb/s so from 120 ...
27
Mar 12
Faulty Blackberry 9700 Bold Cell Phone Purchased from Vodacom
I upgraded my blackberry 9700 Bold cell phone with a Blackberry 9900 Bold cell phone at your Cresta branch on the 16 March 2012. On Saturday the 24 March I returned to Vodacom Cresta as the phone went ...
25
Mar 12
Problems Upgrading my Vodacom Cell Phone at the Store
On Thursday 22 Marc, I was in line for an upgrade of my cell. I stay in Polokwane. I went to the first Vodacom outlet only to be told to come back tomorrow, as, according to them, I had worked out the ...
19
Mar 12
Vodacom Customer Care Consultants Service is Terrible
On Saturday,17March,in the morning, I looged in a complaint that when I looged in my puk number and putting a new pin number the phone rejects it with an error code notification. I call in 3 consultants ...
18
Mar 12
Vodacom Problems with my Account and Billing Online
Since my first cell phone I have been using Vodacom as a service provider and I have never been so disappointed in your service, there is a few problems on my account and I keep on phoning and trying to ...
09
Mar 12
Vodacom Problems with Contract for Wireless Phones
I took a contract phone with Vodacom on the 9th November 2009 and I received nokia E75.The duration of the contract was 24 months.The monthly amount was R245.60 including subscription fee and other charges.I ...
19
Feb 12
Vodacom Account Problems with the Estate Contract
We have a contract with Vodacom (via Videotronic Grahamstown). Our ex-manager had the account opened in his personal name BUT used the Estate bank account. When he was asked to resign we tried getting ...
22
Jan 12
Vodacom Customer Care is Terrible
You know, when you go onto a vodacom website this is the first thing you see "At Vodacom, we value your time, which is why we strive to ensure that you receive efficient service and care, wherever you ...
Common questions about vodacom in 2013
- What is the official vodacom complaints number?
- How can I file a complaint with vodacom online in 2013?
- What is the executive vodacom email address for complaints?
- How can I write a good vodacom complaint letter?
- Should I file a complaint with vodacom corporate headquarters?
- Does vodacom have a hotline I can call with problems?