I am so disgusted with Wendys. They used to be good food at a decent price. Made hot and fresh just the way i want it. But now that Dave is dead all they care about is pushing you through the line as fast as possible like cattle. It does not matter if its inside or(god forbid) the drive thru! All the managers/owners care about is making their damn service times look good.
I absolutely love Wendy’s food,the quality of food however tonights problem at the drive through was unbelievable. 10 years ago I would have drug that employee through the window by her collar. After taking my order it was given to me totally wrong. In fact out of a chili fries burger and soda. All they got correct was the fries. The burger was a triple when I only wanted a single patty. I got her attention to fix this for me. She was very rude about it and I could see the frustration in her eyes.
On the weekend of March 4, 2012, We were returning from a memorial out of state and decided to stop at Wendy’s in Goodland, Kansas, exit 17. Do NOT ever stop at this resturant. The staff was incredibly ignorant in every sense of the word. The girl who took our order was somber and depressive. Before saying “thank you” she quickly told me “you’re welcome” and walked away.
What ever happened to Wendy’s founder Dave Thomas promise of fresh HOT food at wendy’s. Wendy’s corporate made a grave mistake by following Mcdonald’s and Burger King in cooking their food inavanced and holding it in a food warmer, when wendy’s cooked there burgers fresh they had the best burgers out of the three chains, customers wouldn’t mind waiting a few extra minutes knowing they would get a HOT burger Dave Thomas promised it. i should not have to ask for hot food, burgers are cooked on the grill and fries in a frayalator it’s supposed to be HOT your bugers don’t even melt the cheese.
I ordered an unsweetened tea from Wendy’s charlestown road new albany indiana… Love their tea , always get it. I also order their delicious chili and baked potato. I always eat the food first then drink the tea when I’m done. So this is the process I went through. I added sweetenlow to the tea put the lid back on and shook the cup a few times , took the lid off and started drinking. Halfway through I thought I may need to stir the drink up since it didn’t taste sweet enough, then decided to use the straw. Got to about 3/4 and swallowed a big chunk of something. Looked in the cup and there was something that looked like gum . I took a picture of it .
I go to Wendy’s because of their great food. Best fast food, worst service. Although most of them are set up for 2 cashiers, in our area they never use them both, even at rush hour. It takes 15 to 20 minutes during the rush periods, to get served. Last week I timed my wait in line. Their were 6 people ahead of me, so I figured about 10 minutes. One person was behind me. One person in front of my got disgusted with waiting so long and left. The person behind me did the same. Now, with 5 people in front of me, it took 15 minutes to get served. Everybody in line was rolling their eyes, but this is somewhat typical of Wendy’s.
Hi i just wanted to tell you that i have been going to wendys for over 3 years twice a week in Cornwall Ontario canada. I was there Saturday November 19th at 5:15 pm. The hamburger was nothing but greese. I complained to the manager that was there and i was shock with her attitude that she did not give a shit. I told her were we not coming back after being there for 3 years and she did not even care at she lost a 3 year steady customer. This is deplorable attitude for a manager.
Wendy’s, 6:09 PM on 10/15/11, 2534 Bert Kouns Ind. Loop, Shreveport, LA. My husband and I are both Seniors and was out on errands and decided to swing by Wendy’s and get a couple of sandwiches off the dollar menu and take them home, as our money was running short for this month. I ordered a crispy chicken sandwich with extra many (what I got was a chicken sandwich with no mayo and the chicken patty was hard); my husband got the junior cheeseburger and we said to cut the onions (what he actually got was a bun with cheese and a meat patty on it, no mayo, no lettuce, no tomatoe, no pickle, just the cheese and meat). I hope that others are not getting orders like this.
My husband and I are traveling thru Kansas, Missour, and decided to stop at a Wendy’s. BIG MISTAKE! I gave my order for a bowl of chilli with onions and cheese. When I sit down to eat, the first bite of chilli was cold….the onions looked like a 2 year old chopped it up…..very unappealing. I don’t usually complain but the chilli was cold. I took the cilli to the counter and the lady looked at me and I told her the chilli was cold. She looked at me like I was crazy. Then she said ” we don’t have a microwave to heat it up”. She looked at another worker and asked him if the chilli was turned on……
In Johnson county ky. We went there an they handed our milkshakes all they did was talk about there personal life’s an then they handed us our milkshake an one had a hole in it then took it back in an the manager tryed just handing me the cup back with another cup over that cup an went to drink the another one it had a big piece of plastic in it an the other one was supost to be vanilla an It did NOT taste nothing like vanilla it was NASTY ..an we bought four of them and none of them were mixed very well I would very much like sum thing done about this. I will never like to go to another Wendy’s again because of this !!!
The wendy’s in york, nebraska is ok, but every time i go there, just because I use 2 work there, the crew and managers treated me worster than they treated their customers. I don’t know why they treated me that way, but I gave the wendy’s in york, nebraska every oportuning to treat me better but they don’t. Now i never file a complaint before, but i decided to because, the wendy’s in york, nebraska need 2 stop treated me this way, because i’m getting really tired of it. I went there a comples of days ago, to get some food for my friends and me, the sandwhich fell into the trash can.
My husband and I went to the Wendy’s restaurant on Telegraph at 12 mile rd. in Southfield, Mi. and it was awful. First off, we had to wait 10-15 minutes for our food- we ordered 5 double stack burgers (which are normally very good at our usual Wendy’s at 12 mile and Greenfield), a chicken nugget, and an order of fries. When we got back to our hotel, we discovered that the burgers were burnt and hard and just nasty. Also they omitted the nuggets and the fries were only half full! They didn’t give us a receipt (of course) and when we tried to call them they never answered the phone.
Being that I’m young and living in a very very tight budgeted household, money is something my family and I don’t like to toss around. I saw the ads for Wendy’s new wild berry parfait and shakes and thought that would be something definitely worth trying. I saw their posters for the shakes and parfaits and had seen the actual size of the shake. The posters displayed the two deserts as being equally sized. I had finally earned the money for the parfait and when the actual parfait was given to me I was so mad. It was like a 5 oz. cup and 1/3rd the size of the shake and it was only $1.00 less than the shake.
went threw drive threw and order two double baconactor and two cokes well its 1.30am I get and start eating while driving i relize it wasnt right gease was eevery where and I figer i deal with the grease IM hungry and hadn;t eating since morning so i took a very big bite it didnt taste right so i turn on my dome light it was almost raw threw it out my car window . got to pond where my husband was fishing his was as greasy and it was raw . so I spent 13.86 for food that went to trash ; and I am sick now
Wendy’s issued coupons in the programs for our local baseball team to get a free 12 oz. frosty with any purchase. The acting Mgr. Tim at the Wendy’s at 1401 Manheim Pike, Lancaster,Pa said their policy has changed and the 12 oz. is now a medium and they have added a 10 oz. now as small.There is no expiration date on coupon so I feel they should honor the coupon as printed. After I said I was going to inform Wendy’s how I felt they offered me a larger one, which I didn’t accept. Wendy’s coupons is deceptive advertising.
I purchase my lunch at Wendy’s almost daily; it’s close to my work and the food is satisfactory, until today. I usually get the salads (mostly the cob chicken salad); the ones I have gotten in the past have been ok, except of a couple episodes of the person not remembering the dressing, or the crotons, etc. Today I ordered a spicy chicken salad (my first try at this salad) that cost almost $7 bucks; to my disappointment, this salad was comprised of a ton of lettuce and half was wilted, on top was a clump of un-identified cheese sliced thin and melted together, the chicken was cubed and tasty. This is supposed to be a SALAD, not a lettuce with clumped cheese and grilled chicken thrown on top folks.
I went to the Wendy’s in Plattsburgh new York at night. When I came through the drive thru I asked why it took so long and one of the girls said everybody was in the back with there boss Jackie watching a video on the laptop in the back. I decided to just leave because when I spoke to Jackie and asked her who her boss was she said Joe was the boss then Eric was the co manager. I asked her when they were in next and she said it didn’t matter because they allowed her to do what she wanted. I will never go to Wendy’s again as long as this stuff is allowed.
Tags: (wendys in plattsburgh new york complaints, bad fast food service wendy)
Five of us were picking up food at the Fairhaven, Massachusetts 02719 Wendy’s drive-up during our lunch break from work. Two of us had a coupon for the Very Berry Salad, full size. We ordered 3 full-size Very Berry salads, 2 Chicken Asiago sandwiches and a Value meal crispy chicken sandwich. One friend and I each had a coupon printed off of each of our computers in our separate homes from emails received from Wendy’s. The NEW manager only allowed us to use 1 coupon. Before this visit, we had been able to each use our own coupons. This was disappointing enough so as to turn us off going to Wendy’s again.
I tend to eat breakfast on my way to work and am limited to McDonalds because I start work at 6 am. Local Wendy’s don’t open until 6 so that eliminated them and not a burger king in the area also eliminated them. Well anyway I keep hearing the Wendy’s commercial about their fresh buttermilk bisquits made fresh all morning long. Well on my break at 9 am I decided I would go out of my way to get one of these fresh bisquits. I go to the drive through window order 2 bisquit and am told that they are out of biscuits. The Wendy’s commercial got me their its a shame the store couldn’t handle it cause now I won’t be going there at any time regardless of how tempting the commercial sounds.
Tags: (how to make burger king buttermilk biscuits)
I am a fan of wendy’s and I think that the 99 cent chicken sandwich is the best deal in town. Except at 308 west brandon blvd brandon Florida. There chicken sanwich is like no other wendy’s in the tampa bay area. not even the same chicken ! you can squeeze the grease out of it looks like a fish sandwich from mcdonalds. It was square and greasy, better yet it tasted really nasty. I tell everyone about how great there 99 cent menu is and what a deal the crispy chicken is, and i will be sure to let them know about the brandon wendys as well.
