I purchased a Brand New Toyota Avalon Limited from Lou Fusz Toyota in St. Louis, Missouri in July 2007. Paid full asking price and few months down the road I was hearing a poping noise from the Roof. I made the complaint to Dealer about the noise and they informed me that Factory Missed putting insulating between the roof and the liner and they agreed to replace the insulation. After replacing the insulation my liner keeps popping out I have taken my automobile 4 times to dealer and now they are say they will have to replace the liner and I may have to pay for it.
It clearly shows the workmanship at the dealership that they can’t remove and replace the liner in one visit. Every time I have taken my automobile to them, either I had to arrange for a rental car or wait there for hours to get the same shoddy work done. As any one knows the Liner is not a mechanincal part of the automobile and there is no wear and tear on that part. I am extremely frustrated and disappointed with the dealership and afraid if my autobile will get back my vehicle in worst condition after the repair. I can’t trust any of the worker at dealerships.