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I purchased a computer 9 months ago from a store and purchased microsoft office 2010 to load on. The computer developed a fault and we had to return it to the shop where they exchanged it for a new one. I tried to reload microsoft office put in the key code and it would not work. I phoned up microsoft and they informed me that you can only use the code once on the same computer and they informed me i would have to pay again. I think that this is unfair due to the fact that my computer stopped working and microsoft will now get money from me again.

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Posted in the 2013 microsoft customer complaint department. If you have any problems, reviews, or issues with microsoft, be sure to write a letter using our complaint form.

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This customer complaint was posted on Wednesday, June 29th, 2011 at 5:52 am and is filed in the complaint department. You can follow any comments to this complaint through the RSS 2.0 feed. You can skip to the end and leave a comment. Pinging is currently not allowed.