Hi I have lost 26mil chips on the 29 of October during the period of 16:00 to 17:00. I have been playing poker at that time and was just logged out and told to log in again. I have had all the necessary security as provided by facebook and still my account got hacked into I had 26,218 mil in account. Most of this chips i bought. I have previously reported that someone is trying to hack into my account and i took the advise from Zynga and yet i still got robbed. I have paid for a service and i am really not satisfied because the quality of this service is not up to standards.
As a company you ask people to play this game and buy chips but you cannot protect them which is bullshit to me. I am not going to stop here with this message if i have to put this message up on every single page i can i will because this is poor customer service you buy chips and get robbed from it. If you cannot provide excellent service then don’t let people buy chips. I think this is not the first complaint you got. What have you done in the process to curb this. I want my chips back.
It took me a hell of a lot of time to collect this amount of chips. I would appreciate this. Also i would like to make a suggestion. When logging on to Zynga please let them have a different code as this will stop the hacking. Or you issue a unique code.