Adobe Reader 10 is a Waste

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Adobe Reader 10 (or X as they prefer to call it) is a total waste of time and space. It is NOT an improvement on version 9 – in fact it is a totally retrograde step – take my advice – don’t install it. It is counter-intuitive, has almost no help system to try to find out how you now do things that were easy before (like search a document: how would everyone know that you have to right click your mouse now instead of having a search bar on top!).

Adobe will not divulge an email address to complain to under any circumstances – you can phone them but forums show that you can wait hours for a reply (if you are lucky enough to get them to answer) that gets you nowhere. Shoddy, shoddy, shoddy. Perhaps this is a company that has got too big for its boots.




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3 comments

  1. I installed adobe flash player 10.2 and now cannot use IE. had to install Safari. Adobe will not respond to help requests. Arrogant and beyond hope. I am extremely frustrated and compromised. This has to be managed and those at Adobe should be ashamed!

  2. Carol Murray

    I finally found the web site address for feedback to adobe, as well as the email address for the corporate center. Web site: http://www.adobe.com/accessibility/feedback.html Email address: corporatewebsite@sabmiller.com Good luck. I have a Windows 7 64 bit computer, so I am furious that adobe 10 does not support my system. Thus, cannot see any videos.

    • Carol Murray

      well, folks, I tried the email address above to try to contact adobe corporate offices, and needless to say, I received an automated reply with nothing that relates to our problems with flash player 10. What in the world can be done??? I am so angry at not being able to watch any videos because of these people!

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