I’d like to report an incident on this flight: Air India 332 Delhi to Bangkok. The flight was delayed at take off from Delhi for half an hour, and strange engine whining noises were heard. Later, about an hour or two, we were told we would have to make an emergency landing at Calcutta because of a technical fault. A Spanish passenger witnessed a large oil leak from the right hand side engine. A pice of the engine was seen on the tarmac under the wing. Rags were being hastily stuffed into the engine cavity to soak up the oil.
Finally we were offloaded to a bus after the passengers nearly rioted because the air conditioning had been turned off. The pilot made no announcement during this time.
FROM : DELHI
DEPARTURE TERMINAL : TERMINAL 3
TO : BANGKOK
DEPT DATE : 03-11-2011
ARRV DATE : 04-11-2011
CLASS : G
CARRIER : AIR INDIA
AIRL BOOKING REF :
DEPT TIME : 1340
ARRV TIME :
We were left at Calcutta Airport Transit Lounge with no information, apology or refreshments. Security staff were obscenely rude. Despite the situation, we were subjected to rigurous security checks and baggage checks before being allowed onto our new flight. Finally, after a near riot ensued, we were put onto a new aeroplane to continue our flight to Bangkok. No apologies or explanations were offered by Air India staff at any point. This was the first time I flied with Air India, and I must admit I was deeply shocked by the experience.
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