I applied for the Bank of America credit through Amazon because it held a big discount for purchases for a limited period. When it arrived I decided not to use it and cut it up and threw it away I contined to purchase all my christmas shopping thinking that I was paying with my usual debit card. Unknown to myself Amazon had placed it on the account as my default payment. I complained to the Financial Ombudsman and Amazon or Bank of America contacted me to see if things could be resolved. Incidentally, I did not receive the discount either and have been charged interest.
The lady on the phone was very clear about her side of the story and practically accused me of lying when I said I wasn’t aware that I was using the card when buying things. I asked her to put things in writing and she because very rude indeed. I wonder if anyone else has had this experience. Is outrageous. I have been a loyal 10 year customer of Amazon and spent a ton load of money in that time and am seriously considering not paying the bill just so as they’ll take me to court and I’ll be let people know exactly how they treat their customers.
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This post was submitted by Strachan.
I have the amazon card and regularly receive an update of points received. They continually write to me extending the period of interest free on balance transfers and I had a long period of interest free purchases. I have had relatively little problems with this card. Also when purchasing from Amazon it clearly stated that they would use the new mastercard as default unless you wanted to change and on each order you do have the option to change, which I have done.