after ordering an item from Amazon fri.15th Feb for £14.95 and been quoted £2.49 p&p and promised confirmation of order, which l didnt get, l check the order myself and see l have been charged £18.99 for a £14.95 item which is ludicrous. l’ve sent emails of complaints and spoken to a rep. from Amazon this morning who promised to email me back within 30mins – nothing!! what do you do now?
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