I rented a movie off of my I Pad 2, and about 30 minutes into it, it just quit playing and froze up my video. I attempted restarting my I Pad 2 and everything else I could think of. Of course I was charged the $5 for the movie rental that I didn’t get to finish. My complaint is that for some reason that incident won’t allow me to access the i tunes store to try and complain about this. My work computer is also filtered so I cannot access this at work.
I tried calling every number I could find and finally after 15 minutes on hold and saying the word representitive 23 times I was able to speek to a real person. This only led to the person telling me the only way to dispute the charge was to do it online, which I am not able to do. I was a huge fan of Apple products, but their customer service is the worst of any company I have ever delt with (even Sirius). Until they get their stuff figured out I am done with them.
