Auto Zone Transmission Parts Leaking Fluid

9 Months ago I bought a transmission from Auto Zone. It was supposed to be a reman. from Movarous. I was told it would take about 2 weeks to arrive. 6 weeks and several phone calls later my transmission finally came. Instantly I noticed the heat shield on the bell housing was not there and the bottom of the trans was shaped slightly different, telling me that it isn’t the exact transmission that I had. I was told by Auto Zone that it was the same and that I didn’t really need the shield anyway. I guess dodge engineers are stupid for putting parts on cars that are completely unnecessary, or Auto Zone is FULL OF IT.

When purchasing the transmission, I asked if all the sensors and shifter arms and such would be on the new one. Auto Zone told me they would be. Well thank god my core trans. hadn’t left the store yet, because ALL THE PARTS I NEEDED HAD TO BE REMOVED FROM MY OLD ONE. When taking the parts off of my core at the store, they were very rude to me because the delivery driver was waiting on me to get my core on the truck. I told them I had been waiting for 6 weeks for this transmission, and that they would just have to wait 5 min for me to finish. After that, a smart mouthed lady that checks in the trucks told me my transmission had been setting there for 3 weeks like I had just forgot to pick it up. I know for a fact that it wasn’t but she insisted on being rude to me anyway.

After I installed it, I noticed fluid leaking from the rear seal. My mechanic explained to me that there was a small ventalation hole in the seal that was supposed to be facing up. SURE ENOUGH, the seal was upside down and installed incorrectly from the factory. This cost me a new seal and some labor, not a huge deal but still not right. 9 months later, the transmission is really screwed up. Yesterday, after reaching the speed of 50 or so, the transmission wouldn’t shift back into first when coming to a stop. It was taking off in 2nd gear and making alot of winding noises. Today I tried to drive it to town to get it looked at and it started to come out of gear when reaching 3rd.

I paid about $1500 for the transmission 9 months ago and now it seems to be worthless. I have been told before with previous concerns with the transmission that Auto Zone would check into it AND NO ONE EVER CALLED ME BACK. I don’t know about other locations, but in my opinion, most of the people at the Marion IL location should be fired. If they do decide to warranty my problem, I’m still going to pay out about $300 to get the new one put in. But I’m not holding my breath for any help out of them.

Thanks for nothing!

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Auto Repair
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