About 2 weeks ago, i submitted a complaint to pizza hut, about the food i was presented with and the service. I went to pizza hut online to order a pizza and i was on their for an hour, trying to order and it kept not working properley, i checked that it was not my computer, it was the site. Then i decided to call them up, and i was left on hold for over 5 mintues, and decided to hang up.
Then i drove down to the pizza hut, and went in to tell them what had happened, and they said that my order had gone through, many times, even though it said it hadent on the website. I payed for the pizza, and took it home. The food was cold, and soggy and i couldnt eat it as it made me feel sick, it also had a big amount of base sauce on the pizza, and did not taste good. I have been to this pizza hut a few times and every time i go their the pizza has to much sauce on it.
I wrote this complaint 2 weeks ago and have not even heard so much as a apologie, i am really not happy about it, and dont expect to hear nothing back from them. The store is pizza hut in middle camberwell.