I have purchased many books from Barnes Noble at their local store. I had never ordered online, but I received a gift card during the holiday season and figured it would be easier to purchase items on-line and have them delivered to me. Boy was I wrong. The items I purchased were all marked as “in-stock” and “ships withing 24 hours”. After three days I called their customer service phone number and after waiting about 20 minutes, was able to speak to someone. She then explained that one of the other three items was NOT IN STOCK and I would not get the others until they could ship them all. I will make it my business to go on as many websites as I can in order to expose this company to the consumer, so that people do not waste their time purchasing items from BARNES NOBLE!
