I was talked into buying a Dynex 32″ tv by one of your sales people. She told me it was a great tv and the price was only $199.00. She helped me find the right tv in a box and I followed the grey line from the front of the store to the back and then back to the front again carrying this tv. While waiting in line to pay for this great bargain I was approached by a sales rep telling me if I applied for credit I would get an additional 20 to 30 dollars off the tv. After waiting forever to get to the cashier I was told the tv was not the one on sale and I would have to pay 329.99 for it. I tried to explain that the clerk in the back had told me it was only $199.00.
Seems it didn’t matter what I was told by the tv lady and if I wanted the tv I had to pay the full price for it. I decided to take the tv anyway and still do the credit so I would get the rebate of 20 to 30 dollars. After all this hassle I didn’t look at my credit receipt till I left the store and again I got screwed by Best Buy because I did not get any rebate for applying for credit. Best Buy has lost me as a customer along with my sister who was also wanting to buy a new computer through them. I know Best Buy doesn’t care about me or my family but with this kind of service they should not be in business.
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