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I bought what I thought was a new computer at Best Buy for $899. I soon find out by the error log that it is used and not running properly. Nothing can update, including the antivirus. I go back with my receipt and want an exchange. They refuse to look at the error log["We don't know anything about an error log]. I say I want a refund and am turned down saying that I had a 14 day guarentee.It was under a month! I said this was never said or written as I would not buy a piece of $899 piece of equipment with a 2 week gauarentee. They stonewall me.I bought a computer from Dell after spending hundreds trying to get the piece of junk from Best Buy working.

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This customer complaint was posted on Saturday, September 24th, 2011 at 12:33 pm and is filed in the complaint department. You can follow any comments to this complaint through the RSS 2.0 feed. You can skip to the end and leave a comment. Pinging is currently not allowed.