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My mortgage payment was due on the 1st and I began receiving collection calls 2 days later. I answered their call and provided answers to their questions and told them I would make the payment on the 14th, well within the grace period. Since this call, I have received numerous calls each day, many of which I have answered and given the very same information. In my opinion, BofA is simply harrassing even on a payment paid before the grace period has lapsed. I am currently looking for a refinance just to move away from BofA. I have already moved my checking and savings, and now with this harassment, I feel their business methods are quite unethical.

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Posted in the 2013 bank of america customer complaint department. If you have any problems, reviews, or issues with bank of america, be sure to write a letter using our complaint form.

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This customer complaint was posted on Thursday, October 13th, 2011 at 8:43 pm and is filed in the complaint department. You can follow any comments to this complaint through the RSS 2.0 feed. You can skip to the end and leave a comment. Pinging is currently not allowed.