Boost Mobile Worst Consumer Experience Ever

After 11 years with Sprint i switched to Boost Mobile last week and within five days was back at Sprint having had the WORST consumer experience i’ve ever had with any company bar none! FIrst, you cannot contact a live human being only an endless loop of voice prompts leading to nowhere. Second, the Boost Mobile service was virtually non existent. I live in Portland Oregon a rather large city and i almost never got a signal. I’d steer clear of their lure of cheap rates its so not worth it going to Boost Mobile for wireless service.

My phone is only a month old and has a mind of its own.it shuts off on its own constantly.I went to the metro corporate store in flint on miller rd. and they told me it was the battery and I would need to purchase a new one.I was upset because I just purchased the phone and its not my fault you think the battery is defective and I shouldn’t have to spend even more money to have my phone working I’ve spent almost two hundred dollars and have a phone that powers off whenever it feels like it.I called the manufacturer and they said its up to metro to supply me with a battery free of charge.

I am disappointed with the service I’ve received so far and really wondering why I didn’t stick with boost mobile.

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Average: 3 (1 vote)