I went to the Taco Bell/Long John Silver restaurant number 021481 on Baseline and Ellsworth in Mesa, AZ. on August 26th. I went through the drive thru. I order 5 soft tacos and 3 crispy tacos along with a green bean burrito and a triple steak burrito. Everything was fine until I got home and found that they had not put the burritos in the bag. That was $5.97 worth of food that was missing from my order. I called the number on the sales slip and got their voice mail. I left my name and number and explained the problem. I then wrote an email to the address at the bottom of the sales receipt and again, explained the problem. Have not received a phone call or a response to my email.
I wrote a second email and again, explained the problem and that this was my second attempt to let someone know. Nothing again. It is obvious that the ownership or the managers at this establishment could care less about a customer’s complaint. I would say that I will never go there again but I do not think that they really care one way or the other.