I visited the #09708 Burger King in Natchez, MS on February 10, 2012 Order #512 at approximately 6:36PM and I witnessed some very unprofessionalism between one of the older co-workers toward a newer emplpoyee. The newer employee that was taking the orders at the drive thru was having some problems pulling up the order once the customer (me) had arrived to pay and called on the lady at the pick up window for assistance. She made loud outbursts about the young lady incompentence to catch on and understand what needed to be done. The order was indeed correct just as I had requested.
After leaving the newer employee and moving to the pick up window I observed the older employee complaining and talking about the newer employee to the other workers and lastly the older employee (lady at pickup window) hollowed something back to the girl at the first window (i.e. you better do something) in a very nonprofessional manner. People need to understand that everyone is not capable of learning things at the same rate as you and although you probabaly have more experience. I am sure someone had patience with her (pickup window employee) upon her arrival as a new employee.
If the newer employee was having problems at the assigned task why wasn’t she place at the pickup window rather than the taking order window until a little later on the job? This matter needs to be addressed immediately for future practice and professionalism.
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