Recently I got several charges on my Chase debit /checking account on May3,5, and 6th of 2011 and I went in to my home branch to talk to a Banker about my account. She gave me their Dispute Claim number to call which I did and they told me to call the merchant number on my bank statement first I did that and it was Yahoo.com they asked me for my full account number so they could handle it for me. Initially I had 3 charges of $19.99 from yahoo and $34.00 charge from Match.com and I never did business with these people at all!
Chase reversed the charges from them all but decided to reverse the credit on one charge back to the merchant for $19.99 7 days later and I called to complain about it but the dispute person was rude and sharp to the point that Chase decided to give that amount to the MERCHANT and I recieved no product or service! Now it has thrown my account into overdraft of $34.00 and an additional $15.00 for not paying it in 6 days! I am livid and about to close my account with Chase Bank!