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They forced me to get a new cable box, and now I can’t do what I’ve been doing for YEARS: Have the DVR record one program, and then switch to the TV set and watch another program entirely. Now you are FORCED to leave it at whatever channel the box is set on. I can’t record one channel on the DVR and watch something else. What a rip off. More choice? More control? BULLSHIT!!! They’re just trying to get me to RENT one of their DVR’s at $15 a month. Well, I can’t afford that much money, and besides, I already OWN my DVR. Then the idiots at Comcast want to charge me for a service call because they claim “it’s not a comcast issue because the DVR is not a comcast device. Morons.

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Posted in the 2013 comcast customer complaint department. If you have any problems, reviews, or issues with comcast, be sure to write a letter using our complaint form.

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This customer complaint was posted on Sunday, August 14th, 2011 at 6:41 am and is filed in the complaint department. You can follow any comments to this complaint through the RSS 2.0 feed. You can skip to the end and leave a comment. Pinging is currently not allowed.