I use to be a big fan of Comcast Cable but ever since the “upgrade” to Xfinity it has just been awful. The old TV directory/menu was intuitive and easy to use. Now it is just a mess. The remote at times is too quick and other times you push the button and wait for something to happen. I get error messages telling me I am not a subscriber when I know I am! Sometimes the DVR records my shows sometimes it doesn’t depending on its mood. It is harder to set the DVR to record now after the “upgrade” to Xfinity. I used to be able to use my picture in picture feature on my TV but since the “upgrade” I haven’t been able to Quite often I can not watch a TV show and record at the same time.
I have to stop recording it to watch it. If I am lucky enough to watch and record the same program then if I go to another channel I get back to the one I am recording unless I stop recording it. . I have gone through three DVRs since the “upgrade” I have techs to the house. The best thing they do is apologize for the service. Just fix it! Xfinity is an absolute disaster. They had a good product but they had to go monkey with it. Just couldn’t leave good enough alone. I absolutely hate it and I am now looking into Direct TV. I am definitely going to drop Comcast and their Xfinity “upgrade”.
