COMPLAINT ON NOKIA CUSTOMER CARE AND SERVICE CENTRE. I purchased the Nokia handset Nokia Express Music 5130c-2 Red on 3/11/2009 and the IMEI No. 358245034671510, In my Handset there was a starting problem during initial period and after 26/07/2010 it had stopped suddenly and never started again so, i visited to nokia service center (Bokaro Nokia Care in Jharkhand) at 16/8/2011 but they assured me that it will be repaired soon at first but after some days the scenario had been completely changed and they had clearly said that sorry, we are not able to do anything else. But one thing is noticeable, when i gave my mobile there was no physical damage in it externally.
They (Bokaro Nokia Care in Jharkhand) haven’t given any positive response so far but they said that we have given the email to nokia head office but its not working and they just passing their time.
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