CVS Fake Coupons Will Not Work

At least once a month, maybe more, I come back from CVS angry and frustrated. I save my bigger items for when they’re doing the 25% off. Well….it’s changed a bit in the past few months. Once, you did the 25% off the purchases (except booze, scripts), and then if you had any ‘extra bucks’ which were originally to be used like ‘cash’ to pay for the order, that would come off last. Now? OH no!!! Now, they count those as coupons so that diminishes the discount. And this time, they had an item packaged two pieces, priced at the normal price for one. It didn’t say ‘sale’ nor ‘discount’, yet that counted as a sale item as well.

AND every month for the past 6 or 8 months, when I’ve taken a 25% “off everything”coupon in, their computer doesn’t read it right. For instance last month on a 120 dollar purchase (no drugs, no discounts, no booze), it automatically gave me $6.29 off. $6.29? Really? Last I checked, 25% off $120 is $30 off. First he tried to give me $30 extra bucks and I told him I’m so fed up, I may not come back to use it. I want it now, per the coupon. The manager then couldn’t manage to void it and re-do the coupon, then we had to play a game of ‘what in this order equals $30.’ I was there over 20 minutes at the counter while this little game played out.

Thing is, how many people don’t know enough math to know what 25% is? How many people are CVS screwing in this little game? The manager says it’s always like this. Someone at Corporate is clearly showing their disdain and lack of respect for customers when they play these games.

I for one am sick of the games and going to start shopping elsewhere. Our local store is dirty, disorganized, they’re always out of things I need, and they have a lot of past-date items on the shelves. (AND I recommend everyone check expiry dates on everything with CVS. They’re notorious for trying to sell old, out-of-date goods.)

Company Name: 
Category: 
Pharmacies
1

Average: 1 (1 vote)