CVS Pharmacy Complaint: Filling prescriptions

First of all my wife and I have been costomers with cvs for over 35 years however I don’t think any more. We have our prescriptions filled located on providence hwy in Dedham, Ma we order them sometimes 5 days ahead of time or our doctor call or fax the prescriptions in and they don’t get filled. Point of fact on Dec, 21 2012 at 1:35pm my wife doctors office called two prescriptions they were approved by our insurance company at the sme time However only one was filled not the other one until my wife called on Dec, 23 2012 and the pharmacy and they said oh we will fill it now. My daughters Doctors office called in one for her on Dec, 13 2012 and it was not filled until Dec, 21 2012 after atleast 5 calls to the pharmacy. this is very unproffesional but also unacceptable. I am beyond upset and mad. You need to resolve this or we will look else where to fill our prescription.

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