CVS Pharmacy Complaint: pharmacist outrage getting RX filled

To Whom It May Concern, I have been getting my perscriptions at CVS for many years! Today I went as usuall to get my petscription filled. The person typing the perscription wss very rude to me from the beginning. It was a very busy night, but.that should be no ecvuse!

She then told me that my perscription would take 2 and half hours.I didn’t have that kind of time. She said she would try and get it faster. After sbout 30 minutes of walking the store, I went to the desk, and asked the pharmacist how much longer he thought it would be. He knew who I was because I have been there many times. His response was, “just shut up and sit down, it will be ready at the time tbe other lady told you!!”

I got extremely mad for being talked to like that. I then went to get the store manager.. He went to the pharmacist and he sided wirh him!! He finally got my medicine ready only to find out he didn’t run it through my insurance. Of course that was my fault. So they had to refund my card and recharge.

The pharmacist didn’t even apologize for anything.. I understand that they are very busy, I just don’t like to be talked to that way

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