I had worst experience with this company DinoDirect. I ordered some clothes from this site on April 7. They delayed my shipping because they didn’t have one of the item I ordered (no color) as they wanted to sell me a different color or a gift card. I told them to cancel that one item and ship the rest as I wouldn’t wait forever. On April 14th, I decided to cancel my DinoDirect order as I still didn’t receive shipment information and I can only contact them through email. After received my cancellation, DinoDirect refused to do so, and simply told me that they will ship my order as soon as possible. At that point, I didn’t trust this company anymore and contacted my credit card company to dispute the charge.
On April 23rd, DinoDirect sent me an email saying that my order was partial shipped and they will send the rest items as soon as possible. However, until now(May 26) I have never received the rest items and they have never contacted me again. For the items I received, they are poorly made with low quality material and wrong size. If you are thinking of ordering items from this company DinoDirect, think twice!!! Do some research about them and read other people’s experience with them!
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