Consumer Complaints Department: Scams Problems and Reviews

Don’t Buy a Toyota! In November of 2010 I bought a Brand new Toyota Rav4, looking at the market at that time I thought it was the best buy. I picked up the car from Toyota in Ontario Canada and drove it to my house to Toronto. While driving it on the highway I noticed that it was pulling to the left and that there was a light wubble to it. Since Mississauga Toyta Dealer is the cloeset dealer to my house now I decided to take it there to get this problem fixed. I was told that the tires were new and that this problem would fix itself. All they did was rotate the tires from front to back.

The pull to the left problem while driving wasn’t as bad bad once they did the rotation but the wubble was still there. I was told that once the tires even out it would all go away. Here I am today it is January 23/2012 my Toyata Rav4 still pulls to the left even with different tires and rims(winter) and the wubble is there. Let me tell you the aggrevation/stress and the time that I wasted dealing with this problem I would never buy a Toyota again!

First let me tell you that Toyota does not care, I have never dealt with a company that has worst people/ customer service ever and I worked for the biggest telecomunication giant in Canada for four year BELL. I must have been at the dealership with this problem about five times leaving the car there for few days. They the technicians/shop foreman know that the problem is there but they don’t know how to fix it. They have contacted Toyota Canada for technical assistance but they have done nothing to help!. I

have made numerous of calls to Toyota Canada at least 15 at this point and got nowhere. They will tell you that a manager will contact you back within seven to ten days but they never do. And once that I actually got a call from a so called Manager, hard to believe her name, she said that she will look into it and I have never spoken to her again. I cant believe that Toyota a big company that prides itself for being the best would put its customers through so much aggrevation, you would expect that finally when you buy a new car you will be problem free for at least a few years, well let me tell you this don’t buy a Toyota its not worth all this stress.

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