I bought a 46″ Sony Bravia TV 2 years ago for $1500. I didn’t get an extended warranty as I thought Sony products were the way to go. After reading HUNDREDS of complaints on the internet about Sony products, this company is NOT what it used to be. I took my TV to a repair shop & it will cost $1000 to replace a “faulty panel board.” The TV repairman said he warns people NOT to buy Sony TV’s as they (Sony) KNOW the panel boards are faulty & your EXPENSIVE TV WILL fail (with or without a warranty). When floor models were popular, my TV lasted 20+ years without ANY service to it & it surely didn’t cost me THOUSANDS of dollars either.
Before you buy anything SONY, review the MANY complaints about this company FIRST! Remember when Toyota made great cars & then they had brake problems that they KNEW about? Well, Sony knows their $#!T is CRAP & it’ll take Congress to call them on it due to the MANY consumer complaints. Remember – DON’T BUY SONY TV’s ANYTHING!
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I have to agree with the opinion that Sony is not what it once was. All but one factory service depot (Sony-owned) has been closed down and the main parts depot in KC is also gone. Now you talk to ill-informed persons who don’t understand what you need and do not go out of their way to assist you. The authorized repair shops (independents) struggle with these problems constantly. The change began almost immediately after Mr. Morita, the founder of Sony, passed away. About 11-12 years ago. Since then the company has been controlled by attorneys and accountants. Sony has forgotten what built them in the industry, quality and customer service. They have thrown away those things. A great pity and the company has shamed itself and shamed the memory of Mr. Morita and what his principles were. I worked at Sony during those times and know what I have spoken of.
I too am GREATLY disappointed with my SONY BRAVIA TV…I spent MUCH TIME choosing ta TV with (what I felt was) the best picture, only to have the remote capability fail within months (a problem with the motherboard, which needs replacing)–turns out it is a VERY COMMON PROBLEM with the SONY BRAVIA TV’s…wish I had known this BEFORE I decided to ‘buy Sony’. Anything that is “A VERY COMMON PROBLEM” needs to be pulled from the market and CORRECTED!! SONY should NOT continue making and selling them! What on earth is wrong with this company????