I attempted to exchange a digital Samsung camera purchased at best buy about 3 weeks ago with its original packaging and my sales receipt. However, I was told buy the best buy “Geek Squad” representative that “your stuck with this model… we have a 14 return policy… sorry”. I was not aware of this ridiculously brief policy, the original Best buy sales staff and “Geek Squad” was eager to sell a camera and other items, but never informed me that I only had 14 day to try the camera and return it if unsatisfied. I simply would like to exchange this very difficult to use model for a more user friendly camera. How hard is that best buy?
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(1 vote)
