Well after several hours, and I mean hours on the phone with tech supervisors at Microsoft. I use that word loosely.. Since all they do is say someone will call back, and it I reference the tech. name. I get the response..they are not in charge of this person. (must be a great job career) Hence, never do. Or if they do, they contradict what the previous tech has said or done to my system. Long short, I have to say, they do not know what they are doing nor know how to correct a problem. Emailed Microsoft complaint department. Interesting to see if they call back.
I feel 100% good with my feelings if they see my history with the my tech #. they will be able to verify the amount of time I have spent. All I ask is, if they cannot fix the duplicating emails with outlook, let me know. I”ll move on…At a dead end with Microsoft…..