I am writing this complaint regarding Sugarbarrel Antiques- I bought a mid-century rosewood sideboard and the transaction was done with Jeremy who I believe is an owner (Design Modern). The delivery of the piece was arranged through plycon. When I received the piece I noticed that 2 of the shelves were not rosewood and therefore did not match the others. I called Jeremy and he admitted knowing that there were 2 shelves that were different and promised me that he would drive down to deliver the shelves in person. This was in december 2010.
I then left on a short vacation and informed him that I would be back on the 2nd week of January 2011. Since then I have repeatedly called to be told he was not in or not available. I finally sent an e-mail last week but have still not received a reply. The reason I even bought the furniture from them was because of the wonderful rating on e-bay.Now I feel duped and angry about the entire transaction. I hope e-bay does not give these great ratings to this seller, so that another buyer
is suckered.
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