My name is Julia Olago, file reference no is DXBEK34319/11oct09/0510GMT. On the 11 october 2009 i flew on emirates airlines from Jhb to Dxb, on my arrival i couldn’t find my box. I was advice to lodge a complain with emirates which i did. I Was called to send flight details by fax i also did, they called after 2 days to get clearity on the priscription of what was inside the box. That was the end of the conversation i had with them, since today they never called me. I called them the same month they promise to call me before that month end till today im still waiting.
I never call them back, because i was told that emirates airline are excellent in all they do,one of the one of my friend who work for them told me no need to call they will call. I’m verymuch dissapointed at them, though i still fly with them because of their good service inside the flight,cabin crew. I dont know what to do please advice i need my refund or my staff back.
Julia Olago
