I write to report a truly awful experience of flying Emirates while attempting to begin the return leg of my journey at Delhi. I was due to travel with my wife and 6 month old infant on Emirates flight and had an onward connection from Dubai to US. My tickets had been booked on a popular travel reservations website. Unfortunately in this day and age of e-tickets, the travel website issued a paper ticket for my infant, who was billed on my wife’s ticket as ‘infant in arms’. My wife and I were issued e-tickets. It should come as no surprise that traveling with an infant can sometimes be stressful, and as a consequence we unfortunately left our infant’s paper ticket. Nevertheless our infant’s name was listed clearly on my wife’s e-ticket and so one would imagine that there should not be any issue. This was not the case and we encountered many problems and stresses with this airlines.
