I purchased a 2006 explorer in 2009 with 24360 miles in Feburary 2011 a toner ring went out on the right rear side—-34263 miles-even tho we were 1 month over the 5 years we were alomost 16000 under the 50000—-My service tech could not explain it tho it was possible a rock hit it and caused the break—we fix it 751.00—this year 2012 March 25th the same thing appeared to be happening again 11000 later –
My service teck was rulling out another toner –maybe a sensor—BUT to our suprise the toner ring and sensor when out on the left side—the ring was broke —came apart between the teeth—no teeth missing just snapped—-my service tech has never seen toner rings go out in such a newer vehicle–less alone 2 in 2 years–He checked to see if problems had been posted and found none. I have the ring and proof of replacing twice—
We have owned 2 ford explores previous about had approx 134000 miles before trading and never had this problem—all my service work has been done at a Ford Dealer ( Luther Ford, fargo ND—-please check to see if their has been any other reports—-you can call me at 701-282-5700 during the day
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DEAR MR MULLALY: I do sincerely agree that you must provide the stock holders with an adequate return on their investment. Also, it would appear that you have taken action to improve the image and acceptance of Ford products. You have also help to restore some confidence in our economy here in the U.S.A. No doubt, the bottom line is the most focused item in and on your agenda. I am a retired Ford Motor Company employee and proud to state that whenever and whevever. I have sold and contributed to the sale of millions of dollars worth of Ford products. Your engineers are filling the “Shorter people” market well. You have lost many sales to the “TALLER” people. I have lost three recent prospects because the say “We just do not fit”.