Track # 612161716783324
12/11/12 Tracking system says delivered to front door @ 1:20 pm. We were home and nobody delivered anything. I called FedEx customer service. They told me it shows it was delivered. IT WAS NOT.
They said it would be investigated and they would call me back. They never did, I had to make every call. On 12/13/12 this was really bothing me how someone you pay and trust with your package would not really give a damn. I drove around the block and found a house with the same house number but different street name. Found nobody home, so I left a note for them to please call me.
The next morning the resident did call me and said he did receive the package and called Fedex, and a white van had picked it back up.
I called FedEx again to tell them what I had found out. They said the driver brought it to my house and no one was home so they left it on my porch a second time. Which they did not. We were home and if someone comes to the porch our dogs will go nuts, barking.
Wouldn’t you think if you lost someones package you would want to deliver it in person to make sure you could verify it was received and case closed.
Anyway they told me to contact the shipper and report it to them and they will send out another one. I called the shipper, they did not have anymore, but I could order something else. I did not want something else but ended up picking out another item which I didn’t really care for. Someone in this transaction (Fed Ex) is lying but that’s what I get for not using UPS.
ONE VERY UNHAPPY CUSTOMER!
Shipper: Leather up . com
Customer no service: Fed Ex
